Heard a lot of positive feedback on this exchange and decided to register and transfer ethereum to this exchange. Transfer was made on January 9th from Lykke. The ethereum was not credited to the account. Lykke`s support team promptly responded and confirmed that the transfer was completed. KuCoin`s support team is not responding for the second week, three requests have been sent. Has anyone encountered a similar one? What to do?
well
it's confused , considering i never get problem like that .
i used kucoin since there have some,u know about little campaign.
btw , if u have a problem since january , why u create a thread on february ?
You have the option though to try the decentralized exchanges like Etherdelta/Forkdelta and IDEX. You can buy coins there at a discount price but just be careful with the prices you input cause even with a one zero that is miss, you can lost 10x the amount of your coins.
well
i used that too, but too many risk on decentralized exchange
we can't cancel the transaction.
and sometimes we got nothing because someone overthere already got.