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21  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: December 17, 2018, 08:53:07 AM

2. For more than three months now, my balance has been standing still because the maintenance and electricity fees are “eating up” all of my earnings. For how much longer will this go on?!

This issue has definitely been the most painful one. The main reason for that is the steadily growing mining difficulty and you can find the graph displaying it here, for example.

The Bitcoin network difficulty has been decreasing since 2018 OCTOBER 18, and continues to decline (as can be seen in the graph you referenced)..

Yes, difficulty has been decreasing lately, but the original post was made in September when difficulty was still on the rise. And despite the difficulty dropping, the current price of BTC negates any positive trends it might bring.
22  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 28, 2018, 01:47:59 PM
Hello!My question is about verification. How do I know that the documents I sent are suitable?

Please refer to this FAQ article.
23  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 28, 2018, 01:46:04 PM
First of all, Crystal11, using insults will not help you get your point across, rather they will make your arguments less convincing.

Second, the amount of misinformation present in your post is so great that I do not know where to begin, but here we go regardless:

After increasing the maintenance fees - maintenance fee has been $0,0035 per 10GH/s of SHA-256 for nearly 2 years now and was only being lowered prior to that.

increasing the minimum withdraw continuosly since May 16, 2017 - due to technical reasons minimum withdrawals have been increased for a certain time, true, but they were once again lowered in July 2018, so the fact that they have been increasing "continuously" is false.

they have froze the mining since august 2018 - despite the current situation stemming from the price of BTC and mining difficulty, contracts are still active and mining is not "frozen".

theyre asking (for more) money to start the mining again. - where and when did the service ever ask for that? This remark is a blatant lie.

May 16, 2017 - Our withdrawal provider Block.io regulated the withdrawal commission. They raise or lower the fee according to the dynamic network conditions.

Oh, they're asking to purchase "new packs of mining" so theyll keep scamming. - Again, where is this information coming from? When and where did the service ask for money to resume mining or offered new contracts since the beginning of June when SHA-256 contracts were suspended?

The address from Estonia has been changed with one from UK since few months ago - HashFlare and HashCoins are two different services, one is based in the UK and the other in Estonia, where the latter provides a variety of services for the former.

You have opened this new thread and flagged as NEW - The new thread was opened because we were away from the forum for a very long time and the old one has pretty much died out and a fresh start was needed. The old thread can be easily located by searching the forum.

Reinvestment feature (on hashflare) is a ponzi proof . - This feature is purely optional and how is it proof of anything?

You want to look legal and serious by asking KYC but youre the next biggest bitcoin scammer after Hashocean which probably was opened by you or your gang. - Now you are just throwing assupmtions and empty accusations around.

I am amazed that no authority has started to investigate yet this multi million dollar fraud schemes - Has it occurred to you that that is because the service is not involved in anything illegal and what the service provides its users with is exactly what was promised in the service's TOS?

Recovered percent : 16.36 % to date since july 2016 !! - Judging by the screenshots you provided, the total amount that you have spent on purchasing contracts is $10.08 (reinvestments and balance purchases do not count, as these are funds that were generated by the service) and the 0.00328881 BTC that you withdrew, even with the current BTC rate of about $4000 equals $13.16.

do not dare to talk to me - You honestly expected to write a bunch of nonsense and thought I would not refute it?
24  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 27, 2018, 12:53:55 PM
Anyone still hesitant to submit their documents for KYC due to fear of misuse of their personal data, as well as those interested in some additional information,  are welcome to read the following article: https://blog.hashflare.io/kyc-procedure-at-hashflare-and-security-of-your-data-214f554d4fa6

Hello! When the remaining applications will be checked?

All remaining applications will be checked within the next 2 months.
25  Local / Майнеры / Re: [НОВОЕ] Hashflare облачный майнинг on: November 22, 2018, 01:14:11 PM
Все те кто боятся подавать документы на KYC из-за опасений что их личные данные смогут быть использованы в корыстных целях, а также те кто желает получить дополнительную информацию, могут ознакомиться со следующей статьёй: https://cryptor.net/regulirovanie-kriptovalyut/kyc-hashflare
26  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 22, 2018, 01:09:56 PM
Anyone still hesitant to submit their documents for KYC due to fear of misuse of their personal data, as well as those interested in some additional information,  are welcome to read the following article: https://blog.hashflare.io/kyc-procedure-at-hashflare-and-security-of-your-data-214f554d4fa6
27  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 20, 2018, 01:21:49 PM
Because of the bitcoin price drops, will the mining contract still continue or it will stop permanently? I remember I still have some hash power bought in Hashflare around 8months ago and I am still way below the minimum amount required for withdrawal. I wonder if I will be able to get it once my contract ends

Contracts shall remain to function without any changes for the time being. Once your contract has expired, you can contact support and request a manual withdrawal.
28  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 13, 2018, 08:57:12 AM
Where can I find out more about your suppliers?

Bitmain, Bitfury, Inno3d, HashCoins are among our main suppliers. They are listed on HashFlare's homepage and in our article on Medium.
29  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 12, 2018, 02:23:41 PM
Gonna be really great If you find the way out of this. Just remember how many customers are waiting... Roll Eyes

Thank you for your support! Many factors that could affect profitability are outside of our control, depending either on the global market conditions or on our suppliers. But stay tuned for news and follow our social media - should the situation change in any favourable way, we will notify out users there immediately.
30  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 09, 2018, 07:58:21 AM
Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.
so no other option, only sit and wait btc?

We are constantly looking for new ways to optimize our equipment in the current conditions. Please follow our social media for important news and updates.
31  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 07, 2018, 09:40:03 AM
Our current partners have been with us for a very long time and at the moment, no one could offer anything better in terms of equipment or electrical power.
32  Local / Майнеры / Re: [НОВОЕ] Hashflare облачный майнинг on: November 06, 2018, 08:53:17 AM
Добрый день.  Smiley
А что это за вброс был, кажется изначально на FB? Если коротко - якобы от имени HF некое сообщение о создании "сервиса возврата средств в течение следующих 2 месяцев." Общественность взбудоражена.

Добрый день!

Любая информация, якобы от нашего сервиса, которая появляется на любых других страницах ФБ помимо нашей официальной (https://www.facebook.com/HashFlareGlobal/) - является ложной. Все ссылки на официальные страницы соцсетей можно найти на домашней странице ресурса.
33  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 05, 2018, 09:52:50 AM
look
archive Term of Service Page on 31 aug 2017
https://web.archive.org/web/20170831110828/https://hashflare.io/terms/

Quote
5.2. The Contract Term for HashFlare.io Cloud Machines is unlimited by default, unless stated otherwise. The Contract is valid while profitable, until expired or until terminated (refer to section 13), whichever comes first.

on 1 oct 2018 they change it

https://web.archive.org/web/20181001235917/https://hashflare.io/terms/

Quote
5.2. The Contract Term for HashFlare.io Cloud Machines is set to 1 year by default, unless stated otherwise. The Contract is valid while profitable (refer to section 5.5.), until expired or until terminated (refer to section 13), whichever comes first.

Our TOS were last changed on June 5th and users were notified of these changes via newsletter and on our official Telegram news channel.

As for the information presented on Wayback Machine, you can find the following disclaimer at the bottom of their page: "This calendar view maps the number of times https://hashflare.io/terms/ was crawled by the Wayback Machine, not how many times the site was actually updated." That means that our TOS were not changed on October 1st, as you have claimed.

Why you can't reduce maintenance and electricity fees? Is it even possible?

At the moment, we cannot lower maintenance and electricity fees, as the majority of hashpower is supplied by our partners, we cannot directly influence the electricity price. The conditions that we offer our clients are mirror images of the conditions imposed by our suppliers and partners.
34  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 02, 2018, 10:11:45 AM
So The change in contract duration was a necessary step for save your money, but stop my contracts not possible Although they lose, It does not makeing any bitcoin, why its work? Until the end of the period and lose money?

Initially, according to our Terms of Service, the contracts should have been permanently terminated after 21 consecutive days of non-profitability, but the service decided to keep the contracts active and has undertaken to sustain them over the course of one year, while mining remains unprofitable  and is covering the losses that arose from the current market situation.
35  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 01, 2018, 01:34:23 PM
Why hold contracts is possible? While you change the duration of contracts from lifetime to OME YEAR ONLY? And Your prices have often changed ($0.60 per 10 GH) reached up to ($2.4 per 10GH) with higher and lower rates of exchange Bitcoin to Dollar?

The change in contract duration was a necessary step - we were forced to change the contract terms due to the market changes outside of our control. There is a global shortage of hardware and the manufacturers have overflowing orders.

Changing prices for products (in this case - for contracts) is normal practice, which is determined by the acquisition of new equipment, demand, market situation etc. and is done by many companies.
36  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: November 01, 2018, 10:16:51 AM
I would like to tell you that,

I have bought in:

8-3-2018
20-3-2018
22-4-2018

About 4000$ Mining contracts.

And as you know the Electricity consumption exceeds production since 4,5,6,7,8,9,10 months till now ..

so I do think its better to return my money for this time because i feel lost all money on april.
as long as it doesn't work. or stopping my contracts at this slow time .. and open them again when the mining getting a better situation.

but the continue with this condition its make me worried about my money ..

and also worried about credibility from your side.

As stated in our Terms of Service, all purchases are final and non-refundable.

Working with cryptocurrencies carries an inherent risk, as they are very volatile and unstable. Our TOS also have a Risk Notice, which informs users that the market conditions may change at any moment and mining may become unprofitable. Unfortunately, we have no means of changing this situation, as these issues affect everyone equally and are determined by the situation on the global market.

Putting contracts "on hold" is also not possible at the moment.

We are doing everything we can in order to optimize mining profitability in the current conditions and continue monitoring the market. Should we reach any new decisions, we will inform our clients immediately.
37  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: October 31, 2018, 03:24:07 PM
I read on Twitter that your site will be unavailable on November 1 for an hour, is it true?

Yes, scheduled maintenance.
38  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: October 31, 2018, 08:49:02 AM
Yes, it depends on when the documents were submitted. In the next couple of months, all request should be processed.
39  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: October 30, 2018, 09:20:18 AM
I would like to meet you. Come to California, we have plenty crypto events here.

Thank you! If you would like to propose any upcoming events, then please send the information to info@hashflare.io

Silicon valley? I personally thought US is not pleasant to bitcoin and on

It varies from state to state - some are more liberal when it comes to cryptocurrency than others.
40  Economy / Service Announcements / Re: [NEW] Hashflare cloud mining on: October 29, 2018, 02:03:51 PM
How can I know that I passed the verification? Will you send some confirmation?

You will receive an email and a notification in your panel.

Hello! Can you please tell more about your plans and policy for the future? Are you going to take part in some conferences soon?

Please follow our social media for news and updates. Our future plans will depend on the market situation and if we will be taking part in any conferences, we will also notify our users via our social media accounts.
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