12 hours now sites been down.
updates please
The website is not down, because of huge DDOS today we had take some extreme measures in order to prevent it from happening in the future. We are still working on optimizing the website, will be fixed as soon as possible. |
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We are experiencing extremely huge DDOS attacks, currently the website is in defensive mode.
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Payments have been made, please confirm
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Overall a B rating... it is totally understandable that it is your personal opinion and we respect that. We will let community judge if it is a fair evaluation or not.
Again, thank you for the representation and looking forward to more detailed insights.
Yes, please judge FortuneJack fairly with more detailed insights from the community found here regarding withheld 54.9 BTC https://bitcointalk.org/index.php?topic=954601 We would like to announce that account hold on user Get_Money has been lifted. After careful inspection of this situation we have lifted the hold on user’s initial deposit as well as the winnings. User Get_Money can now access and withdraw his/her account on FortuneJack and claim winnings to the fullest. In total 54.98 BTC. For the past couple of days many questions have been asked and many allegations have been made towards our casino, while it is understandable that similar situations often cast doubt, community should also understand that as a professional crypto casino, we are obliged to take some security precautions in order to make sure that our system is 100% secure and fair. As a result of fraud investigation, no proof has been found that user Get_Money played and won in an unlawful and/or fraudulent way. Therefore, we would like to congratulate the winner and apologize for a delayed investigation. We do realize that such cases should be handled much faster and we assure you that we will try our best to increase the effectiveness of handling such situations, but you as users should also understand that fraud protection is a crucial part of any professional casino operation and it cannot and will not be eliminated. Let us state the questionable facts that led to this fraud investigation: 1. User played 3300 hands with 1200 loosing and 1100 winning stakes, got 2200% of profit over his initial deposit within 20 hours of playing. So he knew exactly when to bet high and when low. 2. While checking IP addresses, we concluded he was playing via VPN or Proxy server, as we had 4 different country IP’s listed in our database. User described his VPN decision as his privacy concern, while his emails stated name, middle name and surname fully (most probably fake) 3. User started playing with 2 BTC and low bets (0.05) and had a quite rapid rise to 17 BTC. We are not saying it is a fraud but fraud team HAS to look into this kind of bets, it is a requirement which some people fail to understand. 4. Again, individually none of these facts are enough for fraud inspections, but these facts combined together with minor ones like: specific wallet for gambling on FortuneJack, being a high roller with no bitcointalk account (and then suddenly registering), raised the need for fraud inspection. We could not exclude the possibility of player knowing the card outcome before cards were dealt. We had to check our system for possible bugs and glitches. Lots of people criticizing FortuneJack are not familiar with casino operations and will never understand standards behind it, but we want to assure you that we acted following all international standards of fraud protection. Since its foundation FortuneJack has been dedicated to bringing highest standards of professionalism and fairness to the crypto-currency gambling industry and we won’t accept unfair allegations from people who have 0 knowledge in the subject and have more trust in the user who registered several days ago than in a brand that never had a single issue with the community before. Finally, to close this issue we congratulate the winner and apologize for delay in handling this situation. We are open to any additional questions you might have. FortuneJack Management Team |
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We would like to announce that account hold on user Get_Money has been lifted.
After careful inspection of this situation we have lifted the hold on user’s initial deposit as well as the winnings. User Get_Money can now access and withdraw his/her account on FortuneJack and claim winnings to the fullest. In total 54.98 BTC.
For the past couple of days many questions have been asked and many allegations have been made towards our casino, while it is understandable that similar situations often cast doubt, community should also understand that as a professional crypto casino, we are obliged to take some security precautions in order to make sure that our system is 100% secure and fair.
As a result of fraud investigation, no proof has been found that user Get_Money played and won in an unlawful and/or fraudulent way. Therefore, we would like to congratulate the winner and apologize for a delayed investigation.
We do realize that such cases should be handled much faster and we assure you that we will try our best to increase the effectiveness of handling such situations, but you as users should also understand that fraud protection is a crucial part of any professional casino operation and it cannot and will not be eliminated.
Let us state the questionable facts that led to this fraud investigation:
1. User played 3300 hands with 1200 loosing and 1100 winning stakes, got 2200% of profit over his initial deposit within 20 hours of playing. So he knew exactly when to bet high and when low.
2. While checking IP addresses, we concluded he was playing via VPN or Proxy server, as we had 4 different country IP’s listed in our database. User described his VPN decision as his privacy concern, while his emails stated name, middle name and surname fully (most probably fake)
3. User started playing with 2 BTC and low bets (0.05) and had a quite rapid rise to 17 BTC. We are not saying it is a fraud but fraud team HAS to look into this kind of bets, it is a requirement which some people fail to understand.
4. Again, individually none of these facts are enough for fraud inspections, but these facts combined together with minor ones like: specific wallet for gambling on FortuneJack, being a high roller with no bitcointalk account (and then suddenly registering), raised the need for fraud inspection.
We could not exclude the possibility of player knowing the card outcome before cards were dealt. We had to check our system for possible bugs and glitches. Lots of people criticizing FortuneJack are not familiar with casino operations and will never understand standards behind it, but we want to assure you that we acted following all international standards of fraud protection.
Since its foundation FortuneJack has been dedicated to bringing highest standards of professionalism and fairness to the crypto-currency gambling industry and we won’t accept unfair allegations from people who have 0 knowledge in the subject and have more trust in the user who registered several days ago than in a brand that never had a single issue with the community before.
Finally, to close this issue we congratulate the winner and apologize for delay in handling this situation. We are open to any additional questions you might have.
FortuneJack Management Team
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FortuneJack,
Is this 2-3 business days from Thursday evening 6-7pm cst when I initiated the withdraw or 2-3 business days from now? As in tuesday or wednesday cst? Any time frame you can estimate will be greatly appreciated.
We will try our best to end it by Wednesday. |
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Yes of course we have heard of luck, but we believe this is not the case, that is why we are investigating it. We have been in gaming business for 20 years, and have never seen similar gameplay before, details are a bit delicate for now. We have closed the subject with get_money until the investigation is finished, so we kindly ask you not to provoke it again.
Fortunejack, You're missing something here it's not a closed subject for the community and his cause is starting to gain traction here and elsewhere. It's being talked about in chat rooms and "fortunejack" and "scam" are starting to be lumped together. Remember that the community has been ripped off by flashy betting sites before, diceninja, etc. Deleting his post was a bad move on this forum. A couple of suggestions: 1) You need come clean on whatever evidence you have that get_money scammed you or you need to pay him out. Having multiple IP addressed and multiple accounts doesn't constitute fraud. The lack of doing so seems to point out that you're scamming him on a big win. Saying the "details are delicate" when he is willing to be open with screenshots isn't helping you. 2) If your blackjack game has a bug, take it offline, and return his principal deposits. I think you will find that the community is more supportive when you declare you have a problem with a game. He may have offered to help you define the bug (if there was one) that led to a winning scenario. You missed an opportunity to turn his big win into a marketing position for yourself. Imagine how much business you could have gained showing a big payout and now you're claiming fraud with no proof on a "provably fair" system. It's your business, you're going to do whatever you're going to do, but know that the crypto community tends to support the little guy and not a gaming corporation that promote a "fortune" that you can't win. :| (Also, your replies to community members makes you look like a jerk, it's not exactly helping you out) It is not about Fortune and 45 BTC win, we have reasons to believe it was a fraud, we have the right to suspend account based on our doubts and investigate it (please read terms and conditions), we will keep the community updated regarding the investigation outcome. Before that, we do not really see any reason to argue about it, one side states it was fair, the other side states it needs to be checked. If we are not paying the player, we will obviously bring all the proofs once the investigation is finished, stating exactly why we did not pay out. Scam and FortuneJack are far enough from each other and if there is a possibility of player being acting unfair until the investigation finishes, we think it is not fair to blame us in scamming, at least until the investigation finishes. With all the respect to your opinion, but our 6 month reputation means something, and freezing 45 BTC payout for several days and investigating the issue for the casino who pays out thousands of dollars worth of coins every day as a single wins with around 100 BTC promotion payouts per month should be respected enough to wait for the investigation to be finished instead of false allegations of scamming, or even something close it. All we say is we need some time to work on the issue, no matter what we decide, you can rest assured we will be acting fair enough. Today or tommorow or so you will ban another winner and start "investigation" and censore him everywhere and all evidence you have is that he used VPN to play at anonymous casino. How do you advertise a 2% edge on slot machines from EGT,Novomatic... when they are made to have a higher edge and calculation is still the same?You have a provably fair BJ which is still avaliable to play and it looks impossible to cheat.  Hash secret: 8E191933A2A4154B06C6C10AE61FCAD51735CD03E50DC350F8742E09B38BFF72 Secret: f2ecb0e8-e23e-4abd-b778-f157df54ad7f Actual SHA256 of secret does not corresponding to secret SHA256(f2ecb0e8-e23e-4abd-b778-f157df54ad7f) = c1c145f56b49f9596576e23685030ee46c8a8c2cff2c01e0c360cf9e3cd7058a We already stated that we will reveal all evidences when we end the process. We are having big wins several times a day, and we pay them out without any problem. FortuneJack is an established casino in the industry and there are players who cash out big wins every day, without any problem - allegations that someone may win fair and we do not pay out are not based on any facts or true story and are far beyond our values of website operation, even current issue is under investigation and you cannot state that. You can have a look at our fiat money online casino europe-bet.com, we set hundred thousand dollar weekly tournaments and promotions, million dollar jackpots, why would we make 45 BTC arguable in front of the whole crypto community, unless we think it was a fraud. We understand you are curious, but the issue is a bit delicate and requires investigation, we will reveal everything in details - why investigation was started, the process and the outcome, we just need some time to end it, probably will take 2-3 business days. The game is up on the lowest possible limits, we excluded all possible bugs with the game, so that the 'player' has no access and interest in playing it. As for the slots question, we advertise 2% House Edge on Slots as it is up to us to set the House Edge and not by the game vendor, and they are set on 2%. |
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Yes of course we have heard of luck, but we believe this is not the case, that is why we are investigating it. We have been in gaming business for 20 years, and have never seen similar gameplay before, details are a bit delicate for now. We have closed the subject with get_money until the investigation is finished, so we kindly ask you not to provoke it again.
Fortunejack, You're missing something here it's not a closed subject for the community and his cause is starting to gain traction here and elsewhere. It's being talked about in chat rooms and "fortunejack" and "scam" are starting to be lumped together. Remember that the community has been ripped off by flashy betting sites before, diceninja, etc. Deleting his post was a bad move on this forum. A couple of suggestions: 1) You need come clean on whatever evidence you have that get_money scammed you or you need to pay him out. Having multiple IP addressed and multiple accounts doesn't constitute fraud. The lack of doing so seems to point out that you're scamming him on a big win. Saying the "details are delicate" when he is willing to be open with screenshots isn't helping you. 2) If your blackjack game has a bug, take it offline, and return his principal deposits. I think you will find that the community is more supportive when you declare you have a problem with a game. He may have offered to help you define the bug (if there was one) that led to a winning scenario. You missed an opportunity to turn his big win into a marketing position for yourself. Imagine how much business you could have gained showing a big payout and now you're claiming fraud with no proof on a "provably fair" system. It's your business, you're going to do whatever you're going to do, but know that the crypto community tends to support the little guy and not a gaming corporation that promote a "fortune" that you can't win. :| (Also, your replies to community members makes you look like a jerk, it's not exactly helping you out) It is not about Fortune and 45 BTC win, we have reasons to believe it was a fraud, we have the right to suspend account based on our doubts and investigate it (please read terms and conditions), we will keep the community updated regarding the investigation outcome. Before that, we do not really see any reason to argue about it, one side states it was fair, the other side states it needs to be checked. If we are not paying the player, we will obviously bring all the proofs once the investigation is finished, stating exactly why we did not pay out. Scam and FortuneJack are far enough from each other and if there is a possibility of player being acting unfair until the investigation finishes, we think it is not fair to blame us in scamming, at least until the investigation finishes. With all the respect to your opinion, but our 6 month reputation means something, and freezing 45 BTC payout for several days and investigating the issue for the casino who pays out thousands of dollars worth of coins every day as a single wins with around 100 BTC promotion payouts per month should be respected enough to wait for the investigation to be finished instead of false allegations of scamming, or even something close it. All we say is we need some time to work on the issue, no matter what we decide, you can rest assured we will be acting fair enough. |
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FortuneJack is worried because it is possible to make profit at BlackJack   While analyzing your gameplay, you played 2300 hands, loosing 1200 small and winning 1100 big steaks Everything seems okay You played an 18 hour process with the game of 1.7% House Edge and got 2200% profit, with -5% House Edge You heard for luck? Yes of course we have heard of luck, but we believe this is not the case, that is why we are investigating it. We have been in gaming business for 20 years, and have never seen similar gameplay before, details are a bit delicate for now. We have closed the subject with get_money until the investigation is finished, so we kindly ask you not to provoke it again. I was thinking FortuneJack is great casino but that is not case. Played with play money and not enjoyed playing blackjack at FJ. Running a self moderated thread here and deleting comments is not professional for someone who is 20  years in bussines Playing outside of the classib BJ strategy and losing much is FRAUD for FortuneJack? You have absolutely no idea whether it was a classic strategy or not, so please let us do our job. We deleted the thread because we had a private conversation going on with the player, negotiating not to take it outside yet. There is a lot of scam and fraud going on, so we better keep the thread privately moderated, it is our choice to do so and you cannot state whether it is professional or not, we think otherwise. Once again, we claim to be the best online crypto currency casino on the network, we have big plans for the future, we give out 25 btc per week in promotions, we would pay out the amount of 45 btc without any problem if we would think it was fair. We ask you to close this subject and let us do our job, you do not know this player, you have no clue what or how he played, so stop covering him unless you have anything against FortuneJack, and we guarantee noone has ever had anything against us, this is the first case happening. If you did not enjoy playing BlackJack at FortuneJack, you are free to write us what exactly you did not like, your opinion matters to us and we will be glad to work on it. We would like to finish the investigation without any intervention of third parties, so please let us do our job. |
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FortuneJack is worried because it is possible to make profit at BlackJack While analyzing your gameplay, you played 2300 hands, loosing 1200 small and winning 1100 big steaks Everything seems okay You played an 18 hour process with the game of 1.7% House Edge and got 2200% profit, with -5% House Edge You heard for luck? Yes of course we have heard of luck, but we believe this is not the case, that is why we are investigating it. We have been in gaming business for 20 years, and have never seen similar gameplay before, details are a bit delicate for now. We have closed the subject with get_money until the investigation is finished, so we kindly ask you not to provoke it again. |
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I enjoy my privacy so I use a vpn. I pretty much had to after you banned my ip address from your site after I started asking for explanations in your chatbox. When we spoke earlier in the chatbox I told you that I wouldn't further press this issue and would wait for your investigation to finish since I have nothing to hide and committed no fraud.   I look forward to any proof of fraud that you could produce. Since you now say you have PROOF that I somehow committed fraud I will straight now call you a liar. Especially since you say your investigation isn't finished. Anything you can produce will be" he won too much" or "was too lucky" or "he used different ip addresses" Anything above that I will scream lies and fabrication. If I had a way to cheat your website, why would I make this big of a deal over my winnings and not just go do whatever cheat you think I did again? We have the right to believe it was a FRAUD, and suspended your account due to following reasons: 1. While analyzing your gameplay, you played 2300 hands, loosing 1200 small and winning 1100 big steaks 2. You played an 18 hour process with the game of 1.7% House Edge and got 2200% profit, with -5% House Edge 3. While looking at blockchain, the only transactions you had was buying 4 BTC and then forwarding them to FJ account https://blockchain.info/address/1LkGcY9azj5YbSKUR9CLELJFwRrue7tKAT4. Your IP changes 4 times a day, connecting to the game flash with 10 different IP's and to the website only 4 IP's 5. The only reason you decided to withdraw amount that much is because we approved your 17 and then 22 BTC requests before. 6. You also claimed other casinos are scam and you would never look on their side, while as it seems, you have never played them. In these cases, every casino would count it as a FRAUD, and start the investigation, that is exactly what we are doing now. We have the right to suspend your account, you agreed to the rules while registering. What concerns to your question, we have lowered limits on Blackjack until the investigation finishes and you may find it uninteresting to play on cents, you could have noticed that while playing on FJC, as you posted above. Unfortunately, that is the only way we can keep you away for now, so it is in our interests to finish the investigation asap. We claim to be honest, nice and 100% fair in the industry. We are ready to pay any amount won by the player, if it does not breach the security standards of the website. We would not like to continue the discussion about this subject for now, it will not get us any further. |
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I applaud you for your honesty but if you had successfully withdrawn it all would it not still be their fault/issue and them eat the penalty? Site security should be paramount for them. If a brick and mortar casino had incorrectly shuffled a shoe of cards that dealt the players blackjack every single hand would they call that unfair and take your money back because they had an internal issue?
I get what you're saying, bugs happen but if you suspect bugs then have small table limits instead of 3.6btc a session. If there's a bug that let me win a decent amount then prove there's not a bug that made me loose a decent amount etc.
I don't buy the bug explanation as they didn't pull BJ offline for any amount of time. And if there was a glitch or whatever I believe they should still honor the win.
We do not think there was a bug with the game, we do STRONGLY believe it was a FRAUD and you will have all the explanations once the investigation is finished. We have paid out for our bugs and mistakes before, and we can pay out the amount you won several times a day, as some of our games have coefficients high enough to pay out even more. For now, you are a potential criminal to us until the investigation is finished, so your arguments and discussions are totally meaningless. You are new to Blockchain, new to Bitcointalk, played from 4 different countries during the day (proxy, hiding IP) - while talking about gaming, we've got too many proofs of your FRAUDness that we would prefer not to desclose for now. |
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Hello,
First of all thank you for reviewing FortuneJack.com
Could you please elaborate more on what is your reasoning behind these grades?
Trustworthiness is more or less understandable, you base it on time. Although it is a shame that most professional crypto casino run by a professional team with many years of experience in this industry, gets B- rating. Of course we understandthat it is your personal opinion and not based on any formula or evauation method.
Reliability: Could you please specify in what instances did you find FortuneJack less reliable which resulted into B+ grade. while almost all of our competitors have better evaluation? If there is such case we would definitely look into it.
Promotions: FortuneJack offer Welcome Bonus, Loyalty Program, 10 BTC Leaderboard, 3 Weekly Promotions, Progressive Jackpots in several games, Faucet in Dice and some giveaways. In total I listed 8 promotions that we offer to our customers. All bonuses and promos are quite rewarding and most of them are guaranteed to the users on weekly basis.
Our evaluation in Promotions section is B+, could you please let the community know which one of our competitors have better promotion offerings? Would be very interesting to know.
Features: In features FortuneJack is evaluated with A- while some of our competitors are evaluated with A’s. Again what’s the reasoning behind it?
FortuneJack offer 12 different game categories (we recently added 170+ Slot games) most of game categories are in-house developed and operated by us (even live casino), we do not use the same third party software which most of the casinos use in this industry.We offer 9 different cryptocurrency gambling options and instant withdraws, so specifically what features get us A- and our competitors A?
Overall a B rating... it is totally understandable that it is your personal opinion and we respect that. We will let community judge if it is a fair evaluation or not.
Again, thank you for the representation and looking forward to more detailed insights.
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Payments have been made to the following users:
1 ticoti
2 magicmexican
3 adaseb
4 NUFCrichard
5 hopenotlate
6 Snail2
7 rammy2k2
8 pandacoin
9 Omikifuse
Please confirm
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New slots from 8 different providers, 2% House Edge, available on 8 different currencies! Good Luck Playing!!  |
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Just completed !!! After 32 confirmations ................. It took huge time ...........Other casino sites only take 1~2 confirmations to complete deposit There was a minor lag with the DOGE coin server, that was already fixed. Normally we require only 1 confirmation from the network. Sorry for the delay! |
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What is going on.
I can't get on the website.
Error 503 Backend fetch failed
Backend fetch failed
Guru Meditation:
XID: 104892525
Varnish cache server
There was a minor problem with the Apache server, so it took a bit of time to fix it, we apologize for inconvenience caused. Good news is we will be launching 170+ new slots on Monday, also, new amazing promos coming out, so stay tuned! |
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Introducing Week 3 Leaderboard winners  |
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