Greetings, Btalk community!

My name is Natalie and I am the newest community manager/representative for FortuneJack here at bitcointalk.org
I am looking forward to working with you along with our dedicated staff to ensure the ongoing success of our relations.
From now on, should any questions arise please do not hesitate to contact me here in this thread or through private messages.
I would like to thank you for your attention, it is an honor for me to be of your assistance.

Hello, dear iwantapony
Please, do not yet use our avatar/signature to not confuse other members.
New member will be announced within 24 hours in this same topic by me.

Needless to say, dear, every member interested will be considered.

Have a good one.

Hello, dear passwordnow

Could you kindly remove the avatar and signature, so it does not confuse other members.
We have not yet chosen a new member, still looking for one:)
I will make sure to choose and announce the member myself within next 24 hours.

Thank you for your attention, everyone.

Good day, everyone!

We are looking for one member to be a part of our signature campaign.
Terms and requirements are the same as mentioned in the first post of this topic.
Anyone interested who have any questions, please, feel free to ask here or through private messages, I will be more than glad to be of your assistance.

Regards,
Natalie

First of all we would like to congratulate you on your wins, SlarkBoy !

In one week only you have won over 24 BTC !

As we have already processed all previous transactions from your excellent playthrough, the remaining three withdrawals will be finished shortly as well.

Keep up the winning numbers high !

Best regards,
FortuneJack team.

Greetings, dear community members.

Since the player at question continues to claim that he had only one registered account in his possession with FortuneJack we find it essential to provide you with the proof of fraudulent activity which the player has been performing :

We ask our community members to have a look at the following Wallet Address - 14Tz8AHPuV6oWRvMaUTeDsw2focEDDtaZa
which in addition to IP Address is shared between multiple accounts registered with FortuneJack.

Each of the mentioned accounts has withdrawn funds to the wallet address mentioned above.



Each of the following accounts has been receiving promotional bonuses which include -

100% First Deposit Bonus
50% Second Deposit Bonus
TomHorn 100% Bonus

As stated in company's Terms and Conditions only ONE bonus is allowed per household IP.

Activity of player SexDrugsRokNRol goes directly against FortuneJack's T&C and resulted in player's account being suspended.

FortuneJack casino is paying hundreds of bitcoins in Jackpots and big wins on weekly basis.
We are always on the side of our dear community members, however have zero tolerance towards individuals breaking established company rules and participating in fraud.
If further false accusations shall persist from the user who has broken company's T&C - FortuneJack will be persuading Bitcointalk administration to take according measures.

This message will serve as the warning for any possible future attempts at performing fraudulent activities at FortuneJack's casino as well as trying to assault FortuneJack's name and reputation with false claims within Bitcoin community.

We would like to thank our active community members for respecting established company rules and not losing faith in FortuneJack despite these false accusations.

Best regards,
FortuneJack team.

Thank you for sharing your concern with us, Paecga129.

What we meant by current situation not affecting the player-base is visual bug having no actual effect on the Jackpot amount.
Of course all players will be paid their due regardless of amount displayed incorrectly in the Jackpot section until the issue is resolved for good.

Moving to another topic :
FortuneJack is dealing with current scam accusation and sufficient evidence of players breaking company's T&C will be provided in the respective threads.

Don't let these false claims spoil your fun,
See you at the tables !

Best regards,
FortuneJack team.

Greetings, dear Paecga129.

For the future reference please quote our support service in an appropriate manner if you are willing to share your concern with the community.

You have been informed by FortuneJack's support agent that due to technical issue that developing team was investigating - the Dice Jackpot has been incorrectly displayed, however no players have been affected due to issue being merely a visual bug.

After that you have been informed that at that specific moment support service wasn't able to resolve the visual bug due to issue being at disposal of technical team.
We would like to restate that your gaming activity will not be affected in any way. 

Thank you for attention,

Best regards,
FortuneJack team. 

Greetings, dear Paecga129.

As pointed out by our community members - named game indeed has Max Bet function which we suspect player has hit intentionally or by mistake.

Either way the bet at question has been placed from the player side and successfully registered ingame.

Please see the attached screenshot for the verified bet of the exact amount :




Should any further questions arise - FortuneJack's friendly support service is always there for you.

We hope this addresses all your concerns and are looking forward to seeing you at the tables.

Best regards,
FortuneJack team.

Dear Community Members,

We would like to inform you that the account of user SexDrugsRokNRol has been suspended by FortuneJack's Fraud department for multi-accounting and abuse of our bonus system.

As stated by our security policy noted in FortuneJack’s Terms and Conditions: multi-accounting is considered a fraudulent activity and is therefore prohibited.

In case of detecting connection between multiple registered player-accounts FortuneJack's Fraud department reserves the right to execute any or all of the following actions:

- Putting any outgoing/incoming transactions on hold.
- Temporarily restraining any gaming activity.
- Permanently closing suspected user-account.
- Permanently closing all IP-associated user-accounts. 

The registered player account at question has been found linked to 207 accounts in total.

As a proof, we will provide you with the full list of all associated registered user-accounts and IP’s if the dispute is not resolved after this post.

Account suspension for multi-accounting is permanent and will not be discussed any further.

We thank our community members for taking their time and being actively involved in the discussion as well as giving this claim against our casino their best judgment.

We hope this will conclude current discussion.

Best Regards,
FortuneJack Team

Dear gaming community,

We would like to thank for your feedback and added interest in our casino, your thoughts and suggestions are always respected and considered at fortunejack.com. We can understand how this must be frustrating seeing increased minimal withdraw amount, however we would like to assure you that our intention is to promote gameplay for all types of players, regardless of their bet value. In fact, we have always served lowest bets in the industry starting from 0.00000001 XDG bets on Dice and 0.00005 BTC on Slot games.

Minimal withdraw was temporarily increased due to two reasons:

1) Probably you are familiar with the fact that fortunejack.com takes initiative to cover expenses of every outgoing transaction for our players' best comfort. Recent increase of transactions on Blockchain caused withdraw delays and we had to increase transaction fee multiple times to create instant transaction processing infrastructure for our player's satisfaction.
2) We experienced enormous number of fraud abuse cases on low outward transactions recently and limit increase served as a temporary measure to analyse and prevent the happening. Withdraw limit will be updated on Monday at 9:00am server time and fixed on 0.01BTC

We are glad you like our game selection, we are always on the look out to expand our already expanse and varied selections of great games available! Fortunejack is getting ready for major update which will be conducted in the upcoming weeks, update includes new user interface & design, promotions of all kind, INSTANT deposit processing, new portfolio of games including Poker, Betting and Lottery brands!

A circulating story that limit increase may be associated with some kind of 'exit plan' is not based on any true story and you can rest assured fortunejack.com will remain as your favourite, unbeatable gaming brand for the unlimited period of time!

We would like to thank you for your feedback once again and accept apologies for inconvenience caused due to temporary withdraw limit update, we can assure you this is not our intention and feedback and training will be provided to prevent our players feeling this way.

We also offer a 24 hour live chat service to all our players, please feel free to request a chat with our friendly agents and they will update you on any issues that concern you.

Best of luck,
fortunejack.com

Hello panjul07,

We cannot confirm nor deny that a player has won 12 BTC without knowing the personal details of the respective player.
Similar amounts are being won at FortuneJack on daily basis, so player identification without them reaching us first is unlikely.
However, we can confirm that no transactions are being withheld.


Hello Beefheart,

Regarding the Poker being temporarily unavailable, we would like to let you know that FortuneJack is partnering with a new Poker Network Provider to provide our players with the top class Poker experience.
The development is in final stages and we can firmly say that it will be worth the wait.

Greetings all,

We appreciate your desire to draw more attention to our casino but due to rules and regulations of Signature Campaign we would ask all forum members who don't officially participate in FortuneJack's signature campaign to kindly refrain from using FortuneJack-associated insignia such as forum banner or avatar.

For the official list of participating members please refer to the following link:
https://bitcointalk.org/index.php?topic=1713944.0

Hello win win win,

Our withdrawals will be instant as always. In rare instances should transaction be flagged as unusual - our security team will review and release the transfer as fast as possible within 24 hours.



Hello valta4065,

Users, who are willing to participate in LuckyJack, are required to make a deposit 10mbtc one-time basis.
The LuckyJack winners are preselected by RNG algorithm. On a game display you can see the names of users, who have tried their luck and claimed the prize highlighted in orange. ‘Not identified’ fields represent those players, who will be the winners as soon as they click on Try Luck button.

Hello xinzark,

Thank you for the information.
We will look into it and our tech team will keep you updated.

We would like to show our appreciation for bringing this matter to our attention and wanted to say special thank you to players, who have provided the player in need with their attention and assistance.

As for delayed withdrawal - in order to maintain safe and secure haven for gambling-lovers FortuneJack reserves the right to hold selected transactions and provides players affected with notification that their transfer is being reviewed and will be released as fast as possible.
Of course, there's always room for improvement and FortuneJack takes every suggestion into account for which we would like to thank our friendly bitcoin community.
On our side, for the inconvenience caused player of course was offered an exclusive bonus. We are hoping you will give this situation your best judgement and are looking forward to seeing you at the tables.

Best Regards,
FortuneJack Team