They've made changes to the rules of the bonus since Saturday by deleting "Only bets made using bonus money will count towards the total wagering requirement," Did they remove it because now all bets will count toward wagering requirement, regardless of whether it's bonus money or your initial deposit? Maybe. Maybe not. "Before the first deposit bonus money is converted into money that can be withdrawn, the bonus money must be turned over 35 times in the Casino [...] bonus money begins when your original cash deposit is depleted. Is bonus money "turned over" starting with your first bet? ‘Playing for fun’ on any game does not count towards any wagering (turnover) requirement there may be." What does 'playing for fun' mean? (does it mean you're not playing with real money? Or does it mean you're playing with your initial deposit?
Previous Version ( as of 5/14 around 3pm EST ) Red text ended up being deleted. Deposit 777 play with 1777mBTC
Players will be entitled to a Welcome bonus up to 1 BTC with their first deposit.
1st deposit: 130% up to 1 BTC.
Minimum deposit of 0.777 BTC required for the bonus. The maximum bonus that can be claimed is 1 BTC.
The bonus awarded will be credited to a player's bonus amount balance and is subject to our standard terms and conditions, bonus terms and wagering requirements.
When wagering, funds on the main account will be used prior to the use of bonus money.
Before the first deposit bonus money is converted into money that can be withdrawn, the bonus money must be turned over 35 times in the Casino (minimum wagering requirements)
Wagering requirements can be met by playing on slots, casino games and live games. Only bets made using bonus money will count towards the total wagering requirement, bonus money begins when your original cash deposit is depleted. ‘Playing for fun’ on any game does not count towards any wagering (turnover) requirement there may be.
Fortunejack will notify players of any material change to these terms and conditions before they come into effect. Notwithstanding, Fortunejack may, at its sole discretion, make non- material changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.
If Fortunejack suspects that player has committed bonus abuse, either on his own, or in association with partners, Fortunejack reserves the right to forfeit the bonus and void any winnings.
DEPOSIT BONUSES
Unless otherwise stated, the minimum qualifying deposit is 0.001 BTC.
The maximum bonus that can be claimed will be stated in each individual promotion.
The bonus awarded will be credited to a player's bonus amount balance and is subject to our standard terms and conditions including bonus terms and wagering requirements.
When wagering, funds on the main account will be used prior to the use of bonus money.
Before the bonus money is converted into money that can be withdrawn, the bonus money must be turned over 35 times in the Casino (minimum wagering requirements) before the player can request a withdrawal from their Fortunejack account; unless otherwise stated on the specific promotional details or rules.
Wagering requirements can be met by playing on slot, live and casino games only. Only bets made using bonus money will count towards the total wagering requirement, bonus money begins when your original cash deposit is depleted. ‘Playing for fun’ on any game does not count towards any wagering (turnover) requirement there may be.
If a player requests a withdrawal before wagering requirements have been met, all bonus money and winnings accrued from bonus money will be forfeited.
Fortunejack will notify players of any material change to these terms and conditions before they come into effect. Notwithstanding, Fortunejack may, at its sole discretion, make non- material changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.
Bonuses offered by Fortunejack are intended for genuine recreational players only. Abuse of any bonus offer will not be tolerated. Fortunejack reserves the right to investigate, cancel, suspend or lock any account if bonus abuse is suspected. At our discretion, all bonuses and subsequent gaming activity may be revoked and voided, and deposits returned.
Fortunejack reserves the right to exclude players from any and all promotions if we have reason to believe they are abusing bonus offer.
If Fortunejack suspects that player has committed bonus abuse, either on his own, or in association with partners, Fortunejack reserves the right to forfeit the bonus and void any winnings.
Current Version: Deposit 777 play with 1777mBTC
Players will be entitled to a Welcome bonus up to 1 BTC with their first deposit.
1st deposit: 130% up to 1 BTC.
Minimum deposit of 0.777 BTC required for the bonus. The maximum bonus that can be claimed is 1 BTC.
The bonus awarded will be credited to a player's bonus amount balance and is subject to our standard terms and conditions, bonus terms and wagering requirements.
When wagering, funds on the main account will be used prior to the use of bonus money.
Before the first deposit bonus money is converted into money that can be withdrawn, the bonus money must be turned over 35 times in the Casino (minimum wagering requirements)
Wagering requirements can be met by playing on slots, casino games and live games. Bonus money begins when your original cash deposit is depleted. ‘Playing for fun’ on any game does not count towards any wagering (turnover) requirement there may be.
Fortunejack will notify players of any material change to these terms and conditions before they come into effect. Notwithstanding, Fortunejack may, at its sole discretion, make non- material changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.
If Fortunejack suspects that player has committed bonus abuse, either on his own, or in association with partners, Fortunejack reserves the right to forfeit the bonus and void any winnings.
DEPOSIT BONUSES
Unless otherwise stated, the minimum qualifying deposit is 0.001 BTC.
The maximum bonus that can be claimed will be stated in each individual promotion.
The bonus awarded will be credited to a player's bonus amount balance and is subject to our standard terms and conditions including bonus terms and wagering requirements.
When wagering, funds on the main account will be used prior to the use of bonus money.
Before the bonus money is converted into money that can be withdrawn, the bonus money must be turned over 35 times in the Casino (minimum wagering requirements) before the player can request a withdrawal from their Fortunejack account; unless otherwise stated on the specific promotional details or rules.
Wagering requirements can be met by playing on slot, live and casino games only. Bonus money begins when your original cash deposit is depleted. ‘Playing for fun’ on any game does not count towards any wagering (turnover) requirement there may be.
If a player requests a withdrawal before wagering requirements have been met, all bonus money and winnings accrued from bonus money will be forfeited.
Fortunejack will notify players of any material change to these terms and conditions before they come into effect. Notwithstanding, Fortunejack may, at its sole discretion, make non- material changes to these terms and conditions, the promotion itself, or the eligibility of players to participate in this promotion, for any reason whatsoever without prior notice to the players.
Bonuses offered by Fortunejack are intended for genuine recreational players only. Abuse of any bonus offer will not be tolerated. Fortunejack reserves the right to investigate, cancel, suspend or lock any account if bonus abuse is suspected. At our discretion, all bonuses and subsequent gaming activity may be revoked and voided, and deposits returned.
Fortunejack reserves the right to exclude players from any and all promotions if we have reason to believe they are abusing bonus offer.
Since they didn't notify players before changing the terms of the bonus, does that mean changes to the terms aren't 'material'? Or does it mean they don't intend to follow their own terms? Fortunejack will notify players of any material change to these terms and conditions before they come into effect. Correct, we got a feedback from players to make bonus more loyal and count bets made from both balances towards the wagering requirement, therefore we updated bonus terms. 1. All bets placed, whether its made from bonus or main balance count towards the wagering requirement. 2. If you deposit 0.1 BTC and get 0.1BTC as a bonus, to claim it in full, you must wager your bonus x35 times, so, wagering 3.5 BTC will release your bonus for withdraw. Your first bet on Slots, Casino games, Live Games is counted as wager. 3. Playing for fun means 'Free Play' for Slots and Casino games, or playing with FJC (playmoney) currency. |
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does it means the rollover is 350 times instead 35 times?
I haven't played on FJ for many months, but IIRC there is a different contribution % towards the rollover for different games. Keno for example has a contribution of 100% (so the actual rollover is 35x) while slots has a contribution of 10% (so the actual rollover is 350x). I am not sure whether the contribution % has been changed in the previous few months though. Slots only contributes 10% toward wagering? Afaik in other casinos slots has the highest contribution (100%). Anyway where to find this details on the site, just tried to find it but I could not find it on the promotions page. Can anyone give the link? Slot Games - 100% contribution Live Games - 100% contribution Casino Games - 100% contribution Provably Fair Casino Games - 50% contribution |
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The rake is advertised as 4% at cash tables, but they are taking 5%. This needs to be fixed immediately.
No response to this? Should be fixed. Uncapped 5% rake for a bitcoin poker site is just stupid. The extra 1% is distributed among the top rake makers of the network, this is a mandatory requirement of the network we are enrolled in. |
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@TwitchySeal
seems like fortunejack rules has many misleading words , they didn't realize that it is need to be fixed until we notice it.
the deposit bonus now more confused than before , i have no idea to clear the bonus.
poker room seems nothing improved? fj forum account received negative trust? overall fj are in trouble now? well goodluck on unresolved problem fj!
Hi! Can you explain why do you find deposit bonus complicated? I will be glad to answer to all your concerns. What concerns to poker room, we are working hard to implement new updates which will be launched tomorrow (Monday morning), hopefully all issues disturbing you will be resolved. FJ Forum account received negative trust - we have submitted a reply to the accusation, and we believe there is no argument enough to keep the trust attached to our profile. We have always appreciated community's feedback on all issues, but we need this trust off asap. Overall fj are in trouble now? - Nope, FJ is increasing and conquering new heights, you'll see the updates we will conduct in the next few days, it will blow your mind! (in the good sense of meaning of course:) i deposited 140 mbtc , and i think i have wagered almost 3x means over 380 mbtc wagered. and when i see the bonus that i have cleared , i only receive a couple satoshi like 10k satoshi really? does it means the rollover is 350 times instead 35 times? in your poker room i need to open at least 4 windows everytime i joined the table , can you make it more simple?it's annoying to see that much windows opened automatically. and the accusation against you in this forum really need to be solved, it's totally not good to trust on casino owner who have negative trust here? When you make a deposit of 140 mBTC, you are getting 140 mBTC bonus (100% on top of your deposit), in order to claim the bonus in full and withdraw it, you have to wager it x35 times, that is the wagering requirement. You can wager your coins on Slots (100% contribution), Casino games (100% contribution, PF games 50% contribution towards the bonus, excluding dice) and Live games (100% contribution). In your case, you have to wager 4900 mBTC in order to claim the bonus in full. |
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Issue No. 1
1. We never advertised 100 BTC in prizes, as there was only 27 BTC prize fund. Directly from your press release:There are 30 prizes up for grabs in one of the most generous competitions ever seen in the world of Bitcoin. A grand total of 10 BTC will be given to the contest winner, which will be followed by Bitcoin prizes worth 7 BTC and 4 BTC for the second and third place winners. Entrants placing from 4th to 30th will receive a total of 3 BTC each. 10 for winner, 7 for 2nd, 4 for 3rd, next 27 places get 3 each
10BTC+7BTC+4BTC+(3BTC x 27) = 102BTC
2. We extended the deadline of video contest till April 1 due to player’s request, as more players wanted to submit videos. Nobody is making an issue about this.3. “In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.“ - It was clearly noted, that Video authors had to put some effort in promoting videos and the terms were determined beforehand, authors were aware of how many views they had to accumulate. Yeah, we read the rules. Nobody qualified for the top three prizes. I don't think you technically owe anyone the top 3 prizes.That's not an excuse to get out of paying the spots that had no minimum view requirement. There's no need to continue pointing out that nobody met the requirements for the top 3 prizes. 4. While none of the video authors put enough effort to promote their uploaded videos, we still decided to be generous enough and credited 0.03 BTC to all contest participants account.[/color] Contestants weren't required to put any effort into promoting their videos (your site) since there was only a minimum view count for the top three spots. They are technically entitled to 100 times the amount you paid them. That's not generous, it's scummy.5. We responded to every email received, and explained the situation. I doubt it. Issue No. 2
1. When the Poker was launched at Fortunejack and it was in Beta testing mode, there were many issues and we handled every case with maximum attention. We created hourly freerolls in order to catch all bugs and glitches, and receive as many feedbacks as possible. 2. Players never had ability to register on tournaments with the same IP, but it is impossible to monitor Proxy or VPN connections. Most of the Poker rooms experience this problem and it is very hard to monitor multi-accounting. Although, we have always taken mandatory steps to prevent fraud cases.
How can you be preventing fraud if you never defined it in the first place!
3. We never deleted posts written on our thread, unless it was a scum or false accusation written in Bold and Red format. I can easily prove you are lying about this.
Here are two examples of the posts you deleted from your thread.
I have plenty more if you like.  What are we getting negative trust for?
Hope this post helped you understand the answer to this question.10 for winner, 7 for 2nd, 4 for 3rd, next 27 places get 3 each
10BTC+7BTC+4BTC+(3BTC x 27) = 102BTC This is not a true story! provide a source of Press Release where you read that next 27 places get 3 BTC each. Otherwise, your argument will be void.
We extended the deadline of video contest till April 1 due to player’s request, as more players wanted to submit videos. Nobody is making an issue about this. You raised an issue writing about this, so you made a point.
“In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.“ - It was clearly noted, that Video authors had to put some effort in promoting videos and the terms were determined beforehand, authors were aware of how many views they had to accumulate.
Yeah, we read the rules. Nobody qualified for the top three prizes. I don't think you technically owe anyone the top 3 prizes.That's not an excuse to get out of paying the spots that had no minimum view requirement. There's no need to continue pointing out that nobody met the requirements for the top 3 prizes. We negotiated with all contestants that minimum views accumulated was not enough to qualify for the prize fund, and none of them raised negative trust, simply recording a video and posting it nowhere will not bring you 4 BTC for the 4th place, and 0.11 BTC for the rest), we distributed the prize fund as we counted right, and negotiated with contestants. The largest amount of views video accumulated was 300 views and was payed 0.2 BTC for it, while we were expecting at least 3000+ views, rest of the contestants were payed 0.03 BTC who accumulated 100 or less views. T&C also stated that rules could be changed and players could be eliminated during the contest. The fact that some of the contestants were unsatisfied with the contest outcome, does not deserve negative trust for FJ Profile. And all of them understand this, but you. We may discuss this on the thread, or could create another thread for discussion, but raising a negative trust reference by a usual spammer who never uploaded any videos for the contest, is a bit grossWe responded to every email received, and explained the situation. I doubt it.
Tha fact that you doubt it, means absolutely nothing, and won't bring us negative trust.
Here are two examples of the posts you deleted from your thread. I have plenty more if you like.[/color]
Our negative relationship started with you demanding to be payed for signature campaign posts, when you were not even enrolled in it. After attaching our signature to your profile and posting on the forum, you demanded to be payed overrunning the usual procedure every community member has to pass. Since then, you spam and scam the thread.
You have not uploaded any videos for the contest, why are you raising a negative trust issue while rest of the contestants do not? |
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Just saw you have negative trust rating which is quite surprising to me. Are the accusations true?
It wouldn't be as surprising if this thread wasn't self moderated. They pay users to post nice things while they ignore/delete serious issues. (17 of my posts have been deleted from this thread since April 11. Thread is moderated because there were some hard trolling attempts in the past. And it is hard to fight vs all these trolls. As for current negative trust of FJ, I don't think this issue is affecting players of the casino at all as it is not related. Hi there, accusation has no argument to exist, we never deserved it and will demand to get it off. |
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Getting a issue was trying to transfer on my cell but the copy and past was driving me nuts from my wallet so logged onto my desktop and getting this message:
An error occurred during a connection to fortunejack.com.
Peer reports it experienced an internal error.
(Error code: ssl_error_internal_error_alert)
Just a headsup,most likely already know of this issue.
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Works now..
Question about bonus (100% bonus)...I. deposited .005 btc and have wagered .621 btc since and the bonus just shows a question mark next to the account. Click on it and it says .005 btc bonus.
No idea how to access this or if it was cancelled after I busted. Do I automatically get it or do I need to click something. This needs to be easier to navigate or figure out. Thanks
Good question! Bonus is totally automated and will be added to your main account after the wagering requirement is completed. .005 deposit means you receive .005 bonus, wagering .621 means you have already completed the bonus. BUT, if the question mark still appears on the dashboard, it means you still need to wager coins, so here's the contra question, on which games did you wager coins? If you go through deposit bonus T&C, you'll find that bonus can be wagered only in Live Casino, Slots and Casino games (including Provably fair games). Hope this answers your question. What concerns to error... We had been experiencing DDOS attacks in the past few days and had to update server configs, that is why the site was down for a short period of time. |
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@TwitchySeal
seems like fortunejack rules has many misleading words , they didn't realize that it is need to be fixed until we notice it.
the deposit bonus now more confused than before , i have no idea to clear the bonus.
poker room seems nothing improved? fj forum account received negative trust? overall fj are in trouble now? well goodluck on unresolved problem fj!
Hi! Can you explain why do you find deposit bonus complicated? I will be glad to answer to all your concerns. What concerns to poker room, we are working hard to implement new updates which will be launched tomorrow (Monday morning), hopefully all issues disturbing you will be resolved. FJ Forum account received negative trust - we have submitted a reply to the accusation, and we believe there is no argument enough to keep the trust attached to our profile. We have always appreciated community's feedback on all issues, but we need this trust off asap. Overall fj are in trouble now? - Nope, FJ is increasing and conquering new heights, you'll see the updates we will conduct in the next few days, it will blow your mind! (in the good sense of meaning of course:) |
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Its odd because I sent half that around the same time and it showed up after 40 minutes. Seems like they take longer than most sites for some reason.
We experienced deposit delay issues in the past few weeks, but it is all fixed for now, we have conducted mandatory updates and improved coin server infrastructure. You will not experience delayed deposits anymore, in case of further questions or any kind of problems, our friendly support team is always ready to help 24/7, you can find the Live Chat icon in the bottom right corner of the website, or simply drop an email to support@fortunejack.com - Good Luck playing! |
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I have to recommend this site cause i really love this site that is informative but i dont feel too complicated. I am someone who like things to be simple and yet this is the only site that i actually love it cause it is simple and yet it is informative. I also love that they accept many different digital currency.
Thank you for your feedback, it is important to us! We will offer improved gaming portfolio in the next few days, new game providers, new bonuses and more informative user dashboard. |
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Playing in the $100 freeroll and the standings are still not adding up and I have no idea what the payouts are. Did a quick total of all paying positions and it amounted to .01495 btc which is no where close to $100 and I have found the in the money cut off tends to be more players than actually listed. Would really help if you fixed this issue,will try to make a final table and post the difference in lobby and what I actually got. Will come back and edit. 25th is stating currently .16 mbtc in the prize info and .14mbtc in the standings and I have found the number I actually get is different. Will keep a eye on this as I go. Edit: Running time is off as well,states 15 minutes but it has been a hour and 9 minutes. Actually looks like the blinds and info is frozen at when I joined. Final: 8th stated .48 and I received .4 so the payouts where balanced over late registration but the amount does not add up. A prize pool of $100 should be .1 spread over the field and not .01495 btc over the whole field.  Hi there! First of all, thank you for your feedback. We never said it was 100 US dollars, the Network we are enrolled in is called Red Latina Poker Network, so the amounts written in description field are distributed in ARS, however we asked the network provider to provide English translation for tourneys, as well as distribute funds in mBTC, will be implemented asap. We will monitor the tourney starting time and fix this asap if needed. Thanks! |
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Received a odd warning that involved my bonus that I will never clear as I thought it included dice and it stated that I would lose my bonus if I played a hand of poker. Why would that limitation be in place,is it to get me to clear the bonus quickly or some other reason I am missing?
Would like a dice promotion as I mainly use this site for dice and eventually more poker as I build my roll,but I tend to donk it off in dice.
It is noted in T&C that only Live Games, Slots and Casino games are included in the promotion. Placing bet on Poker will result bonus to be void, in order to prevent Bonus abuse cases. This is a common practice in most of the casinos. What concerns to Dice, we are implementing affiliates and some very attractive bonuses, so stay tuned  |
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BTW, FJ offers New long awaited feature - Instant deposit bonuses. - A “welcome” bonus up to 1 BTC is now available to all players on their first minimum 0.777 deposit. Fortunejack credits the bonus to the player’s bonus balance.
- Players are also entitled to a 100% welcome bonus up to 0.5 BTC on their first deposit. A minimum 0.001 BTC is required for this bonus. Fortunejack awards the welcome bonus to the bonus amount balance.
- Players can also receive a monthly 100% deposit bonus up to 1 BTC with their first deposit.
Regards, FortuneJack Team I think this bonus, much like your last, is very misleading. According to your terms, no play is counted towards playthrough of the bonus untill the player has lost their entire initial deposit. This makes your promotion a 130% lossback, not an instant deposit bonus. A player could deposit 777mbtc, receive your 1000 mbtc bonus, and wager hundreds of bitcoin before ever losing their initial 777 mbtc. After all that, they will be surprised to learn none of the wager went to clearing any of their bonus at all. If a player were to deposit 777mbtc, receive the bonus, and win a single 777mbtc bet doubling their deposit - would they be allowed to forfeit the bonus and withdraw 1.554 BTC without any other wagering? Confirmed, Bets placed from your initial deposit are added directly to your main balance and can be withdrawn, however bonus will be void if you withdraw before wagering requirements are met, bets placed from bonus balance are added to the bonus balance and cannot be withdrawn until wagering requirements fulfilled. |
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Fortune Jacks has maintained a reputation by appearing to be available on this forum to answer any questions and defend themselves against any accusations the way an honest business would. In reality, they are using Bitcointalk to maintain a good reputation while consistently behaving scummy. When a player comes to their thread with an issue , they are often bullied into silence by other users who are clearly being motivated to protect FJs reputation at all cost. If that doesn't work, FJ simply deletes the post and the thread continues to be flooded with praise from signature campaign members working on meeting their monthly quota. I will be bringing more attention to these practices in another post (FJ is not the only site abusing bitcointalk) as I see it as a much bigger problem than the two separate issues below.
ISSUE #1 - The Youtube Video ContestFrom December - April, FJ ran a contest with over 100 BTC in prizes to the winners who would be announced on April 1. This contest was heavily advertised. April first came and went, no winners were announced, it seems they ended up awarding a total of 0.28 BTC to the 8 entries and refuse to respond to any questions. The rules for the contest: Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.
In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.
So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!! Note: Only the top 3 prizes have a minimum # of views required. Also, they ended up extending the deadline to April 1. The prizes:  One could interpret the prize chart as 4-10 receiving 3 BTC or 4-10 sharing 3 BTC however FJ clarifies that 4-10 would receive 3 BTC each. A grand total of 10 BTC will be given to the contest’s first placer, which will be followed by a Bitcoin prize worth 7 BTC and 4 BTC for the second and third place winners. Honorary victors like the fourth to the thirtieth placers will receive a total of 3 BTC each.
On another note, the Jack’s Favorite award will be given to the entry that has been personally handpicked by the moderators of this Bitcoin casino. Of course, the titleholder for this reward will receive special and exclusive perks courtesy of FortuneJack.
The FortuneJack YouTube Video Contest which is the latest promotion on deck the Bitcoin casino, but it is unlike the typical Christmas and holiday bonuses and promotions that require playing Bitcoin slots and other games. This FortuneJack exclusive opens a refreshing and interesting portal where participants can earn lucrative amounts of BTCs out of their uniqueness and creativity.
Participants of the FortuneJack YouTube Video Contest can win up to 10BTC when they place first in this one-of-a-kind contest in BTC gambling. The mission is to show why FortuneJack is the better casino.
Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.
In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.
So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!
On April 1st, no winners were announced. Nothing was announced. Someone who entered the contest shared the email the received:  I believe the reward was the same for all entries, 0.03 BTC. Since April 1st, several users have requested FJ explain what happened, they have ignored all of it, responding only posts like this one: [LINK]
ISSUE #2 - Poker at Fortune JackFortuneJack opened a poker room a couple months ago, which is what caught my attention. They run micro stakes and freeroll tournaments mostly. They also do not manually approve withdraws or enforce any traditional rules to prevent players from multi-accounting. They have created a situation where a player can easily play the same tournament from many accounts, and instantly withdraw any funds should they win. On March 9th I first asked them if they intended to take any steps to prevent honest players from being cheated. In case they weren't, I suggested they simply inform all the players that they were not preventing players from using multiple accounts. By not saying anything, they were making any honest player a victim. FJ responded to a few other posts, but not mine, so I asked again on March 10th. [LINK] After being ignored for a week I asked again [LINK] This time I got a reply: Dear user,
Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.
Since this response, nearly a month ago, they have failed to respond and begun to simply delete posts questioning them. In the same period, however, they have renewed their signature campaign and responded to thank anyone who paid them a compliment.
1. We never advertised 100 BTC in prizes, as there was only 27 BTC prize fund. 2. We extended the deadline of video contest till April 1 due to player’s request, as more players wanted to submit videos. 3. “In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.“ - It was clearly noted, that Video authors had to put some effort in promoting videos and the terms were determined beforehand, authors were aware of how many views they had to accumulate. 4. While none of the video authors put enough effort to promote their uploaded videos, we still decided to be generous enough and credited 0.03 BTC to all contest participants account. 5. We responded to every email received, and explained the situation. Issue No. 21. When the Poker was launched at Fortunejack and it was in Beta testing mode, there were many issues and we handled every case with maximum attention. We created hourly freerolls in order to catch all bugs and glitches, and receive as many feedbacks as possible. 2. Players never had ability to register on tournaments with the same IP, but it is impossible to monitor Proxy or VPN connections. Most of the Poker rooms experience this problem and it is very hard to monitor multi-accounting. Although, we have always taken mandatory steps to prevent fraud cases. 3. We never deleted posts written on our thread, unless it was a scum or false accusation written in Bold and Red format. We do not believe these 2 issues are enough arguments to attach negative trust to our Profile, and kindly ask person responsible for this to detach it. After all, "Hasn't paid out the promised rewards for one of their competitions, details in the reference." headline sounds a bit gross because author of this accusation was not even close to meeting Terms determined in T&C. What are we getting negative trust for? |
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yesterday i got message from FJ moderator that i got paid from signature campaign 0.08 and i had checked it but my balance was not credited yet and i was already contact chat support regarding my issue but they said will fix this issue immediately but till now i have not see my BTC on my balance
and fortunejack please review my account with username : bering
Dear user, We are still working on the matter at hand and assure you that the said issue will be resolved as soon as possible. Kindly allow little more time before we have a solution. You will be notified by our staff. Thank you. |
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Getting a issue was trying to transfer on my cell but the copy and past was driving me nuts from my wallet so logged onto my desktop and getting this message:
An error occurred during a connection to fortunejack.com.
Peer reports it experienced an internal error.
(Error code: ssl_error_internal_error_alert)
Just a headsup,most likely already know of this issue.
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Works now..
Question about bonus (100% bonus)...I. deposited .005 btc and have wagered .621 btc since and the bonus just shows a question mark next to the account. Click on it and it says .005 btc bonus.
No idea how to access this or if it was cancelled after I busted. Do I automatically get it or do I need to click something. This needs to be easier to navigate or figure out. Thanks
Hello dear user. The deposit bonus is added to users account immediately after activation. After that you will need to wager said amount multiple times before being able to withdraw it. For detailed information please refer to the Promotions section of FortuneJack and feel free to contact our 24/7 support service should you have any questions or concerns. Thank you. |
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Greetings dear users, Considering the lively interest that our recent video contest has caused among players, our company finds it essential to once again get back to all the terms of said contest by going into depth to ensure players that no scheming or manipulation was involved from FJ. No information was withheld from the public and our casino has been open about the whole deal from the beginning. The fact that the results of our communication with certain players caused negative feedback is another matter. In regards to the accusations of FortuneJack preventing certain members from discussing the contest we would like to inform you that the only user who's posts were removed from multiple topics is known to have a history of spamming important threads with aggressive accusations thus preventing other players from discussing important issues and simply enjoying themselves in our friendly community. Please note that from the available 10 participants only one has managed to qualify by satisfying all the requirements and was rewarded accordingly. Said participant has received prize of appreciation by becoming Jack's Favorite. Despite the fact that only one player has met the criteria stated in the terms of agreement of the video contest, our company decided to thank other legit participants for their effort with modest encouraging rewards. This was executed outside of the terms of video contest solely by company's initiative. Prior to the contest all the participants have been WARNED to avoid using fake views and other illegitimate ways of achieving the goal of competition. As stated in the rules the casino withholds the right to disqualify any video suspected in illegitimate actions. Due to known cases of views being illegitimately obtained and other inappropriate behavior from certain participants - producers of respective content have been disqualified as per rules and regulations of the Video Contest. All the video content that has been disqualified was removed from FJ's official YouTube channel and other sources, is no longer to be considered the property of FJ and doesn't violate any rules of paid online advertising. We hope that this will help members of our community to understand the situation better and prevent from the negative outbursts and false accusations. BTW, FJ offers New long awaited feature - Instant deposit bonuses. - A “welcome” bonus up to 1 BTC is now available to all players on their first minimum 0.777 deposit. Fortunejack credits the bonus to the player’s bonus balance.
- Players are also entitled to a 100% welcome bonus up to 0.5 BTC on their first deposit. A minimum 0.001 BTC is required for this bonus. Fortunejack awards the welcome bonus to the bonus amount balance.
- Players can also receive a monthly 100% deposit bonus up to 1 BTC with their first deposit.
Regards, FortuneJack Team
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Technical works are in progress at the moment. Our technical department is making sure to have the website up and running as soon as possible.
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Dear users
Thank you for your participation in our signature campaign. Funds are credited on your balance. Looking forward for your higher activity.
Regards
Fortunejack Team.
send you PM regarding my payment and please check sir please respond my PM because i was made 31 post last week but i haven't received the payment untill now Hello dear user. We have discovered that due to a technical issue (which was immediately resolved) there was a delay in the payment. The funds should already be on your balance. Please let us know if you'll face any issues in the future. Thank you and keep up the good work. |
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Could you please review my application for the signature campaign?
Thanks and hope I'm accepted
Dear user. Your candidature has been reviewed and reserved for free spots in the campaign available in the future. Thank you. |
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