When trying to send it says following:



Any suggestion from anyone would be nice. Trying to reach out their support is wast of time to be honest.


Cheers,

We are indeed legging behind.
All no deposit bonuses are closed from last few days.
We will reactive the bonuses but it will take time.
We still have deposit issue, withdrawal issues.
The are many more updates to come which I will share once we have everything in order.

We have deducted the amounts from the site. Few users have already used their balance to place bets LOL.

Anyway, we will relaunch the campaign soon. Right now we are fixing a lot of issues which are legging us behind from last a week.

Telegram : @Royse777

Update: It's taken.

Cheers,

All signature participants except Ulven, danadc should receive their payments.

danadc, I need you to give me a correct format address. Not sure why Electrum is not taking your address, I really did not check the reason too. Super busy to be honest.
Ulven, please drop me an address so that I can pay you too.

I will do both together.

Note: I am really sorry to all of you for all these delays. We never thought that we will fall into so many crisis with this project but we are handling one by one. I had no idea that it is so difficult to work with a big startup but yes I am learning every day. So do the entire team. 

Cheers,

Unfortunately I have to pause this campaign right now. Any eligible posts made till midnight yesterday will be counted for the running week. You are free to remove signature now.

Give me 24 hours from this post to sort out your payments. I am requesting to post your BTC address. This is a backup plan just in case we miss 24 hours time frame and in that case you will get paid directly to your wallet and any withdrawals in the system will be removed.

As per the CEO, they have had massive abuse on the no deposit bonus. From 3.5k users to over 21k users in just one day. Over 400 withdrawals and almost all of them are abusing with multi accounting. We have whitelisted many users and all signature campaign participants are on the whitelist too.

cryptokarthik, Bobrox, morocazinaaa, cpj5991, priestos - all got 7 Euro no deposit bonus.



The bet was placed using bonus. Either the bonus expired or you have cancelled it intentionally and bonus became zero. I will check with the provider and will let you know soon.

Edit: Username saaha88 received bonus too.

Edit: Username Askkarri3383 received bonus.

This is something to do with bonus cancellation. Users accidentally do it or sometimes intentionally do it when they want to claim another bonus.I am sure in your case it happened accidentally.
Here you will get details: https://bitlucy.com/page/bonus_policy

Unfortunately, this bonus thing just took all energy from us. We are suffering the headache for it since last two days.

We have requested the provider to have a warning tool tip before cancelling a bonus. So this will help users to know that they are actually cancelling it and will reduce accidental cancellation of bonus.

When a user cancel a bonus it shows "Withdraw" in the Type field of the payment history page. This becomes confusing for users and sometimes to us too. So we have requested the provider to change it to "Bonus Cancel" so that we understand it better.

---

Some users suggested to allow bonus for certain rank of users. keeping it in mind, we have decided to allow bitcointalk bonus only to the accounts which is at least one month old. So, no fresh account anymore.

---

I wish I would address everyone one by one but honestly speaking I am really tired after the long day.

We really wish the payment processor will be done tomorrow. Several times we were very close to finish it but one gets fix then another comes. It took a whole freaking week for the payment processor team to notice that there were some case sensitive issue in API call. After a long day all gone to sleep. Tomorrow will be a new day and we are expecting we will be completely done tomorrow.

We are still doing payments manually by the way. So anyone legitimately was not able to withdraw their money please reach out to support and ask their assistant. They will give their best. Tomorrow if needed I will make a spreadsheet to take your requests and I will personally take care of your issues.

That's all from me today. Looking forward to a better day tomorrow.

---

PS: Rest assure, I would like to say that there are no intention in the team not to pay the users, every single legit win is getting paid, every single legit withdrawals are getting settled - it's just taking extra time from us. We are still new and learning things as we are moving. Every day we are experiencing many new things and taking lessons from it. Thanks for being with us.

All eligible participants has been paid to their accounts. Please check and make request of withdrawals if you want to. It should say manual withdrawal, please do so. If you face any difficulties then please post here.

I will select participants for empty slot tomorrow.

Spreadsheet updated for Round1. Eligible users will get paid tomorrow in their accounts. Good job guys.

We have 1xLegendary, 4xMember open slots. I will prefer users from Meta, scam accusations and reputation sections.

On the back office the balance was $39.986942. Anyway, that's not a problem. I am still your security. It is important to know for us that you will not come back again. If you keep saying what you are saying then it is not gonna help after all. Please co-operate.

This was unexpected. Unexpected in a sense that the CEO shared a lot of information with you privately and even I was not aware of all of it. You should not share private things in public extensively. You could have shared the sections it needed for your case. It seems he trusted you even with some part of the back office.

Bitlucy is having issues with payment processor. That's why some of the withdrawals are delaying but we are working clockwise to bring everything in order. We are supper busy from last few days. The support is up 24/7 working eight hours shift but us who are in higher rank are doing 12 to 14 hours shift only to keep everything in order, it's hard but we are doing our best. We can not just wait for the processor to make things done and then start processing payments. We know not all clients are not the same. Some people do not understand the real situation of a business, in fact they do not have too.

On top of it a lot of users are abusing bonus with multi accounts. Some are even involved in group betting, betting with insider information along with all type of foul play. There are a lot of things we need to check with the provider and by ourselves. But at the end clients need to get paid. To maintain the order we are processing payments manually to users who are waiting for few days.

You said that you did not get paid but obviously you were not telling the full story. You have been paid 1.999 LTC on last 27th. I talked to the ECO after reading everything. He wants to be done with you. He confirmed that he wants full KYC from you before paying you whatever money you have in your balance and close the case. He feels like you are blackmailing his business by taking the chance of all the information he shared with you last few days.


Right now you have a balance of $39.986942

To make things more fair for you in the KYC I will be checking with you. Mark my word, after having the full KYC if you pass successfully then I will become your security for the money you have in your account I do not care what the CEO thinks about it. Please acknowledge that after reading this you will not make anymore bet and your balance will remain what it is now.


The no deposit bonus is killing us. Yesterday alone we had over 500 new registrations. There are users like they come and request us to give them bonus again because they have cancelled their bonus. But since the bonus has been given already, we can not give them the bonus from the bonus account. We give them main balance instead of bonus balance however we strictly give them information like following.



Couple of example from our support panel.

Anyway, they acknowledge but then they go and abuse it. It's like they think that they can go away with it.

Can you both please give me your usernames? I will be able to talk to the CEO then about your the cases you have.

Receiving €7 is easier now. You will not need to wait for me to reply the PM.



Go to bitlucy.com, register and confirm the support guys your bitlucy username and email address. The support is 24/7 live. You will get your FREE bet in no time.

PS: Sometimes it may take longer but it is way better than waiting for me on the forum to be online :-D

Hey bud you received the 7 EURO FREE bet please check account yawars20.


Any kind of constructive review is highly appreciated buddy. I have not got time yet to read, I will give it a read soon.

Cheers,

And whoever win this round will receive €5 FREE bet from Bitlucy.com
I have managed to send out some free bets only in cricking events from the CEO. You will be required to use it only in Cricket matches.

We have not sponsored the event but we will do it.

You need to register with us and then PM me your Bitlucy username. I will get you the 7 Euro bonus.

@yawars20 request for bonus has been sent to the CEO.

The bonus has been sent and you got email confirmation.

LOL
I need to slow down and check before posting. It was a typo. :-D

Hahaha nice analogy. Honestly speaking we did not have such in mind. It's just a coincident :-P

@Randomlywrite
Username 1CrypticLady I have forwarded it to the CEO. You will get the bonus soon. Please allow us few hours. The ECO CEO is not at his desk right now.

BUMP! :-D