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现在用户们得有个已认证帐户以便能够用支付宝购买比特币
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News from the bank: since last week, the bank no longer accepts bank transfers and transfers via our Alternative Payment Methods for unverified cards.
So, if you need to send the money from your bank account, make sure your card is verified first.
Another unpleasant announcement - the verification is now taking 7-10 working days (2 weeks, if simplify). Though the bank advised they have hired new people for this task, they are still pretty short-staffed. They are looking for the alternative solutions, but for now it is 2 weeks, unfortunately.
Good news, partly related to both announcements above - we now allow virtual card verification.
In regards of everything said, I strongly encourage you:
a. verify your card once you receive it. That will not only allow you to have higher limits and use bank transfers, but also minimize the possibility of your card being blocked by the bank's suspicious activity monitoring.
b. make sure you are sending proper documents for the verification. If you are not sure - it is better to ask support, then wait till bank rejects your documents after 2 weeks. Some key points below (one more time for those who do not want to read our help;)) :
- bank needs 2 documents to verify your account. So if you have e.g. your national ID with address in it - you can use it ONLY either as address proof or as identity proof, and need the second document. No exceptions.
- ID proof. Should contain: your photo, your full name, your date of birth. If it has expiration date - well, obviously, the doc should not be expired. It is preferred your document is in English (or at least has a translation). Ideal document: international passport.
- Address proof. Should contain: your full name, your residence address (NB! not just any address you may have, but the one you entered as Residence during the card order), issuance date. The document must be issued within last 3 months.
If you are sending your national registration : do not forget to include both sides of your ID (if it is printed on your ID), or first pages of your national passport (if it is in your passport). Ideal document: bank statement/utility bill.
- make sure your photo/scan is clear and readable. Imagine yourselves a Russian girl (like me, support rep who is checking your documents), or Indian man (like bank rep, who is actually verifying them) - are they clear enough? Do you have questions about where name/address is located? Do you need to use all our mind power to understand what is written on it (because it is so blurry)? Do they look valid for your? Etc...
- envelopes, even envelope from us (which you got your card in), photos in front of your house, or Google map screenshots - are not valid address proofs.
- if you are not sure what your Residence address is, or you have moved recently - remember, support and the bank do not know about that. Please check with support what's your card's address, if you are unsure. Alternatively - you can use our Wirex App, it gives you access to your Profile info (and you can even manage it here).
I hope all the tips above will help you to pass verification as fast as possible. As usual - if any questions or doubts, feel free to address me directly, or to our support team.
Buy Bitcoin with PayPal is not affected.
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With the transition form https://www.e-coin.io/ to https://wirexapp.com/ we are experiencing some temporary issues. Over the next few weeks we will have low limits on card loads for the weekends, so if your wanting to load your card with a large amount over $500 we would advice during the weekdays. As we are moving all accounts over we now ask that all users generate and use new bitcoin deposit addresses. Our support chat was disabled for a few days during the transition, so some who submitted support tickets during a 2 day stretch our support team did not receive them so we ask if you could re-submit your support tickets if we did not respond. You can read more in our blog here. https://blog.e-coin.io/wirex-announcement-account-holders-please-create-new-deposit-addresses-for-your-e-coin-account-92c0e97a726b#.nvnhh9h4fWe apologise for recent issues with our service. Issues are temporary as we continue to add features and move to the most versatile application available in bitcoin. |
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I transferred btc to my debitcard two days ago and support told me it is fixed, it is not and still no money on my debitcard and cannot see balance anywhere. Hope they fix it soon  If you have not received your bitcoin please email support@e-coin.io and they will fix your account. As we are moving from e-coin.io to wirexapp.com we have experienced some technical issues, but do not worry your bitcoin is safe. |
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me its been 5 days that i deposit 0.075 and its not on my balance or on my card suport didnt answer and what happen i lost my btc ?
i dont want to use more your service want you to refund my btc and i will brock the credit card
Your bitcoin is safe. We have had some issues recently as we are moving from e-coin to wirexapp.com Please email support@e-coin.io again with as much details as you can provide and they will answer you. Sorry for the delay. |
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salve a mè non arrivano nemmeno le mail di verifica "Gmail"
Anche io, ho ricevuto la carta plastica, ho inviato i documenti per verifica e cancellazione dei limiti, ma non ricevo risposta da giorni... Ho pure scritto una mail di sollecito, mai risposto... Il servizio di supporto fa veramente schifo... Consigli? You can email us in a reply and I can make sure support responds to you. pr@e-coin.io in your next email to support@e-coin.io Sorry for the delay as we have had some issues with our customer support tickets in the process of moving to wirexapp.com |
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Brutto aggiornamento
dopo aver inserito correttamente la carta, sono uscito e rientrato dal conto, ho cliccato su preleva, avevo 46 euro a disposizione, cliccato conferma, mi ha riportato a una schermata di errore ed il conto è stato bloccato.
Ora mi chiede di inviare i documenti per confermare l'account bloccato, non posso ne prelevare con altre fonti, ne spenderli
EDIT
30 secondi dopo aver confermato la carta virtuale, conto bloccato ed email ricevuta con oggetto:
Importante: abbiamo notato attività non abituali sul tuo conto PayPal
ora per ripristinare il conto vogliono documento + prova indirizzo + scansione della carta usata, che ovviamente essendo una virtuale non posso avere
There have been some updates recently. We are finding the process can be slightly different in different regions. If you could provide a detailed report to support@e-coin.io we will work to create a smoother experience. Thanks |
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Atleast have the courtesy to respond to people that apply via e-mail.
A number of people I know applied and never heard back from you guys.
We have had hundreds of applications and we are still going through them. Can you DM me your email so I can look yours up? Ok will do. But please get to it. Thank you. Please DM me your email. We have replied to hundreds of applicants who sent in CV and Cover Letter. |
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Somos https://wirexapp.com/ antes mundialmente conocidos como https://e-coin.io/ Recientemente lanzamos la funcionalidad de comprar bitcoins con PayPal, inicialmente ofrecida en 3 mercados de habla hispana y estamos buscando a alguien para hacer un video tutorial en español. Ofrecemos realizar transacciones de PayPal para Bitcoin en Chile, Honduras y Uruguay. Actualmente tenemos una tarifa de 0% para comprar bitcoin con PayPal. Sin embargo PayPal cobra una pequeña cuota de $5 usd para retirar fondos de PayPal. El vídeo tutorial actual que tenemos de ejemplo es este: https://www.youtube.com/watch?v=Ji5CL6kCys0Ofrecemos una remuneración para alguien por crear el vídeo y por publicarlo en Youtube. Podemos ayudar a editar el vídeo, si es necesario. Por esto buscamos a alguien para crear de forma independiente un video tutorial y mostrar cómo funciona, ya sea Chile, Uruguay u Honduras. Preferimos Chile o Uruguay, ya que actualmente podemos enviar tarjetas wirex a estos países. Para ello el usuario necesita una cuenta de PayPal verificada en Chile, Honduras, o Uruguay. Es posible descargar la aplicación de Wirex gratuita para Android e iTunes. Android: https://play.google.com/store/apps/details?id=com.wirexiTunes: https://itunes.apple.com/us/app/wirex/id1090004654Para comprar bitcoins con Wirex / E-coin se necesita lo siguiente. Tarjeta de débito Bitcoin Visa virtual de E-Coin / Wirex. Usted puede conseguir una por $ 3 usd en Bitcoin ya sea en la aplicación Wirex o en e-coin.io. Las tarjetas están disponibles en USD, GBP, y EUR. (Ambos son compatibles como se explica en este blog. http://Https://blog.wirexapp.com/wirex-app-ecoinio/) Cuenta verificada de PayPal ya sea en Chile, Uruguay, u Honduras. Se necesita un mínimo de $ 3 usd en su tarjeta virtual que se pueden agregar con bitcoins en e-coin.io o la aplicación Wirex al conectarse a PayPal. Puede conectar su tarjeta Visa virtual Wirex a PayPal como se puede ver en nuestro blog. https://blog.wirexapp.com/buy-bitcoin-paypal/. PayPal le pedirá un código, puede ver en nuestro video o blog cómo encontrar el código. Usted transfiere desde PayPal hacia la tarjeta Wirex / E-coin. PayPal cobra una tarifa de $ 5 usd, pero sin costo con Wirex. El proceso de retiros puede durar hasta 5 días según la política de PayPal. Una vez que los fondos están en su tarjeta Visa virtual usted puede dar click en el botón comprar bitcoins. Actualmente ofrecemos este trámite por una tarifa del 0% por tiempo limitado. Comprar Bitcoin es un proceso instantáneo. Actualmente, se cargará 0 cuota% para comprar bitcoins con PayPal. Esto puede aumentar ligeramente en el futuro. El único cobro que que tendrá será el costo de $5 usd de la transacción en PayPal. email job@wirexapp.com |
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It's been more than a month since I paid $50 to order my EUR card and I have no card in hand yet. I would like a refund, since the service I have paid for was not rendered. Whom must I address to in order to get a refund? Please, I do not wish to receive apologies or promises, since apologies ≠ money.
contact support@e-coin.io and they will assist you and figure out a solution. Why are you guys still using the E-coin domain? I'm thinking of buying one of your physical debit cards, but what's the average shipping time? And can you provide a discount?  We will be using https://e-coin.io for the next few weeks until testing has been completed and we move to https://wirexapp.com/ You can now order a card through e-coin.io or the Wirex app iTunes download https://itunes.apple.com/us/app/wirex/id1090004654Android download https://play.google.com/store/apps/details?id=com.wirexYou can use an affiliate code for a discount on a plastic card. You could find one pretty easily and if you need one let me know in a DM. Average shipping time is from a few days in EU to a few weeks to more remote places around the world on average. |
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It's been more than a month since I paid $50 to order my EUR card and I have no card in hand yet. I would like a refund, since the service I have paid for was not rendered. Whom must I address to in order to get a refund? Please, I do not wish to receive apologies or promises, since apologies ≠ money.
contact support@e-coin.io and they will assist you and figure out a solution. |
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Limits for card loads this weekend will be $250 USD, €500 EURO, and £500 GBP daily.
Service will resume as normal on Monday April 4th.
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https://wirexapp.com/ 是世界领先的比特币转账卡提供商，目前正在重整为 https://e-coin.io/。他们最近公布了在中国使用支付宝购买比特币。这方式已被测试并运作正常顺利和快速。我们正在寻找一个拥有已认证的支付宝帐号的人制作一个在中文里的视频，解说和指导整个过程。 所需的条款。 用户必须有个已认证的支付宝帐号。 申请人以前须有制作过视频。 他们需要一个任意塑料或虚拟的Wirex/E-Coin卡。虚拟卡价值$3和没加入联盟码的塑料卡价值$17，而有联盟码的价格则是$12.75。虚拟卡是立即可获得的所以我推荐这。塑料卡从欧洲送至中国耗时几个星期。但你可以同时拥有3中不同的货币的两款。美元欧元和英镑。 当你有了一个帐号你登录然后添加充额。 (你可以做一个很清楚的说明因为我们将会有正式版的在不久后来临) 之后你跟随步骤你可从支付宝即时转账钱到Wirex。接着简单地购买比特币。 (演示这片) 现在Wirex提供0%比率购买比特币。支付宝会收些费用。 我们需一个人制作一个优良的文档视频。我们有个.1的比特币赏金给谁制作和发布这的人。你也能够连接你的联盟链接。视频须发布在优酷youku.com平台上。 如果你能做这视频，请在英文里电邮 job@wirexapp.com 另外，Wirex正在寻找一个华人社区管理员。工作资讯如下。 https://wirexapp.com/career/commynity-manager.html现在用户们得有个已认证帐户以便能够用支付宝购买比特币 If you would like to speak please message me in English, or reply here in English. Thank you.
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