Hello,btc-e.com
My money has been held for 11 days, i open a ticket on 26 november, my Ticket: #RWV-380-75735
Can you help to verify my credentials and unhold my money asap.
Thanks.
Hi money was credited 26.11.2013 |
|
|
|
This is my issue:
ticket:
Dear BTC-E support,
first, I would like to say that this is my 3rd support ticket. My first two support tickets are being ignored and I've choosed to close them. On November 12th, I've wire-transfered money (500 USD) to my btc-e account. It has already been 23 days since I've made the transaction. I would like to know, why are you ignoring your paying customers. In my state, this is considered illegal behaviour. Since I am from Czech republic, where your bank is housed, I am determined to contact them on Monday due to this unpleasant affair. The transaction was valid and confirmed, and I know, that the money arrived on your account. My bank confirmed, that I filled all the fields correctly, so there is no problem on my side. I am sending you all the documents I have regarding the transaction. One is a statement in a pdf file from my bank and the other one is a scanned order of payment in 300dpi jpg. I hope this will be enough, since I want you to solve this asap. However if anything else is needed, please do not hesitate to contact me. I would like you to know, that I am very unsatisfied with your ignorance and lack of any interest in helping me and I want you to be sure, that I won't let this just fade away.
Thanks in advance,
...
This is my 3rd support ticket. My first two tickets were succesfully ignored. Had anyone actually managed to solve this ?
Is there any chance I could get my money soon?
Write the number of the ticket we will check. |
|
|
|
Мне нужна помощь с галочкой #VBO-779-37996
поддержка BTC-е игнорирует меня
#195041369 +XXX USD Manual deposit wire 09.12.13 08:37:22 |
|
|
|
C ЯД завязали или это временно ?
яндекс тестируем. |
|
|
|
Подскажите по какой причине ввод денег с киви происходит в течении 5 минут, а вывод не работает, висит в ожидании. При чем раньше как ввод так и вывод срабатывали в течении 5-15 минут, сейчас же работает только ввод. #193746982 - про это можно забыть?
Вывод средств в течение 72 часов |
|
|
|
уважаемая администрация очень надо помочь человеку
Если это возможно и не поздно
по ошибке человек попал на мошенника,и код погасил не он а мошенник
код проверьте пожалуйста,кто его погасил и если он не успел вывести средства,просьба его аккаунт заблокировать
будем надеяться что аккаунт у мошенника новый и холд поможет
#191346964 -639.23 USD BTC-E CODE: BTCE-USD-1T454DLJ-X016421O-YT76EYH7-QZTLGS3V-CDM28235
07.12.13
18:59:47
yes
тот кто погасил этот код 100% аферист
огромная просьба отреагировать
Необходимо, что бы потерпевший связался с нами через http://hdbtce.kayako.com/ |
|
|
|
Получил Money hold на 20 дней за свифтовый перевод.
Немного в шоке.
Разблокируйте пожалуйста.
Послал сканы документов и счета за квартиру.
тикеты
OXZ-100-16627
NHU-338-96488
ECC-739-15162
Сняли холд. |
|
|
|
Account unlocked. Successful trading!
Withdrawal locked since password change. Please unlock! Ticket: LVO-232-12916 Account unlocked |
|
|
|
As it stands mtgox is not a functional currency exchange rater a shop where you can buy some Bitcoins at an inflated price and then later on have difficulty cashing out.  (Data from 6 dec 2013 about 8am) Will MtGox follow Nokias path? . Chinese Exchange OKcoin 24h volume: btc 46,728 ltc 4,043,919 Hello http://www.cryptocoincharts.info/v2/markets/info/  |
|
|
|
So I transferred in about 25 litecoins into my account. Then BTC-E fucking closed my account. WTF. And no resolution from support tickets at all. These people are turning into a bunch of thieves? What is this bullshit? I havn't gotten an answer from support in over 24 hours.
Do not jump to conclusions. If closed, so were suspected hacking. Write the ticket number Ok. Its just that its been 2 days without a response. Here are the ticket numbers. #UTI-819-10616 EZZ-455-55742 - this one hasnt even been touched since I opened it. Account unlocked. Successful trading! |
|
|
|
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
I made a USD wire transfer from a New Zealand bank on 14 November. My account has not been funded yet. I have had a support ticket open for 10 days now without a single response other than it wanting to close my tickets automatically. I have not even gotten a "account on hold" or any type of message. My bank and Mayzus confirmed they have deposited the funds into btc-e's account. Can you please get support to urgently look at Ticket ID: TKZ-341-25068? Thank you We Can't find your transfer not by name not by confirm number and etc details. Add this information into the ticket Pls ask your bank to do investigation |
|
|
|
Can someone read my ticket # again: #XSR-972-81420
I received a reply, but it was not in reference to my actual problem.
I need to have 2fa removed, as my phone crashed and the QR backup did not sync up before it crashed.
I will do whatever validation is needed, thanks.
you answered, see ticket |
|
|
|
So I transferred in about 25 litecoins into my account. Then BTC-E fucking closed my account. WTF. And no resolution from support tickets at all. These people are turning into a bunch of thieves? What is this bullshit? I havn't gotten an answer from support in over 24 hours.
Do not jump to conclusions. If closed, so were suspected hacking. Write the ticket number |
|
|
|
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
Can you please help to look at it? it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949 Thanks in advance. #184746949 +XXXX.XX USD Manual deposit egopay 05.12.13 14:44:19 |
|
|
|
I have the same problem as the OP, uploaded ID, bill, bank reference letter stating that I am the person who can operate the account and the name of my company, then after further request from btc-e also uploaded a certificate of incorporation for my company, but the hold is not removed, ticket ID #MZC-861-86298
unlock |
|
|
|
ticket number is #IVO-968-28382
thank you for unlocking it....
have you checked my id and bill and happy with it?
the next time i wire transfer , is it going to money hold for 30 days again??
unlock |
|
|
|
Hi, i had USD hold in my account for a long time, i had uploaded ids and bills long time ago, but no-one replied, can someone from BTCE have a look and RELEASE MY MONEY ASAP!!!!!!!! your support team is not answering me at all! TICKET IS HERE: https://hdbtce.kayako.com/Tickets/Ticket/View/31298#180774400 +XXXXX.XX USD Manual deposit wire 03.12.13 22:05:03 |
|
|
|
31298?
no - TICKET ID XXX-XXX-XXXX |
|
|
|
|
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
|
|
|
|
|
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
|
|
|
|
|
Show Posts
