Hi, When my contract expires and I still have less than min limit to withdraw from my account, will i be able to get anything?? I've always reinvested.. !!    Hello! Yes, once your contracts have expired you can always request a manual withdrawal by contacting our tech support, even if your balance does not meet the minimum withdrawal limit. Too this question interests - the minimum threshold is not reached. I contacted technical support — I was told that contracts did not return — you can only transfer the account to another participant. Now that the rules have changed? I just want my money back. I am not quite sure what you meant by that. Have all of your contracts already expire? Tech support should have explained everything concerning your issue in detail. |
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Сложность выросла, цена упала и кто купил по 220 баксов ША навряд ли увидит на счету что нибудь ещё. Ну если вот прям сейчас биток не полезет за 8К. Часики тикают и контракты закончатся. Нахрена гонять оборудку если вы перемалываете ресурсы планеты не только в ноль но и в убыток для себя? У меня в марте закончится контракт и я тупо потеряю полторы штуки баксов. Это больше полу года работать на работке в маленьком городке если что. Остановите майнинг (заморозьте) с пролонгацией контрактов до момента начала плюсовых резалтов по итогу. Вот это будет забота о клиенте. А то начислили ОДИН раз выплату по ША, когда биток подскочил и сдулись.
Повторюсь - зачем электричество жечь?
Просто взять и отключить оборудование - это тоже не легко и этот процесс займёт не день, и не два. Руководством сервиса было принято решение не аннулировать контракты, а оставить их активными и взять на себя обязательство по их поддержанию (покрытие убытков в связи с неприбыльностью) в течение года. К тому же, даже отключенное оборудование придётся обслуживать, как и платить за аренду помещения в котором оно находится. |
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Это было необходимо для снижения нагрузки на наш платёжный шлюз.
Да какая там нагрузка? Количество клиентов уменьшилось. Надо было тогда лимиты вводить на прием денег. Но как правило на прием денег - ни у кого шлюз не напрягается )))) Осталось ещё очень много старых клиентов с небольшими суммами на аккаунтах. Если мы на данный момент откроем выводы этих сумм всем клиентам сразу, то шлюз не справится с такой нагрузкой, поскольку функционал ещё не доработан. Подобное уже происходило в этом году, в результате чего выводы зависли на несколько недель, что и стало причиной того, что минимальный порог на выводы был увеличен до 0.05 ВТС. Касаемо приёма - многие пользователи оплачивали контракты фиатной валютой, а не криптой, в отличие от выводов - отсюда и разница в нагрузке. Как раз таки людей больше всего волнует возможность вывода средств ниже минималки, уж очень долго это у вас реализуется. Нагрузки на шлюз и прочие проблемы их особо не интересуют. Есть ли конкретная дата ?
То что этот момент волнует большинство людей - это вполне нормально и логично, мы работаем над доработкой функционала, но конкретных сроков пока дать не можем. |
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So you have some special KYC specialists for verification? How many people? Yes, we do, but I cannot disclose any information regarding the size of the department. Ok, no problem, I understand. Why so many packages ouf of stock on your website? Sale of all contracts except for ETHASH have been discontinued due to the current market situation. Is it okay to fill KYC on your site? I just scared if you will use that for something illegal. No offense.
You can read our privacy policy here and of course, we would not be using the provided information for anything illegal. |
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with this: " This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic. "
why did you do that? Do you want to delete comments from people who were different from your position?
That was done in order to delete potential comments consisting of nothing than swearing or questions that should be addressed to tech support, although so far only one such comment was posted and deleted. The whole point of creating that topic was to have a constructive discussion and people are more than welcome to ask their questions and state their opinions, regardless of whether we agree with them or not.
he basically just told people to sit because they will not get profits so soon and it's all bitcoin's fault. this is my interpretation of the post made by them.
What I did was just clarify what price BTC would have to reach in order for clients' balances to start growing again (with the current mining difficulty). It is no secret and can be easily checked by using any online mining calculator. That's straight bullshit.
HashFlare tries to trick people into thinking that if Bitcoin reaches a higher level that their payouts will be positive again, but that's completely false. If the price increases up to the $10,000 level, the difficulty will increase significantly as well, which basically means that people will still NOT be able to generate ANY income. Newbies on social media might fall for that nonsense, but you have to try harder if you don't want to get trashed here.
Once again, that is the price that would make payouts higher than MEF with the current mining difficulty. Yes, the increase in BTC price might lead to the increase in mining difficulty, but that is not 100% certain. Difficulty began steadily increasing starting in January 2018, but by that time the price was already on a downward spiral. |
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So you have some special KYC specialists for verification? How many people? Yes, we do, but I cannot disclose any information regarding the size of the department. Of course you can't) Obviously it's not a big department, you should hire more people to make it faster. Verification takes more than a month, crazy. I know it's not your responsibility, I am just saying that many people lose trust in you just because of slow work, I consider future mining with you when btc hits good level but I would like to see that you do sth and try to regard our requests faster. All of the verification requests will be processed relatively soon. The overwhelming majority of verification requests were submitted during the first 2 weeks, which is why it seems like the process is hardly moving. Hopefully, the market will recover soon. Why are you so sure? Do you know something that we don't?  Actually the majority of price predictions are positive. I tend to trust crypto experts so hoping for recovery as well. Yup, bitcoin trend is positive but the only thing is that no one knows when it's hapenning for sure
Let's hope the experts' predictions will come true Hopefully, the market will recover soon. Why are you so sure? Do you know something that we don't? I do not  Just hope that BTC will start growing by the end of October like it did last year. |
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So you have some special KYC specialists for verification? How many people? Yes, we do, but I cannot disclose any information regarding the size of the department. |
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Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?
Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums. Nice to meet you I contacted your colleague on Facebook, but unfortunately I waited a long time for answer. Probably she is overloaded. How many team members do u have? Likewise! My colleague usually replies very quickly as well, maybe she really did have her hands full. In terms of social media and forums it's just the two of us. very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD
regards
We can't really give any comments on other services for reasons of courtesy and professional ethics, but they all have different business models and operate in their own way. We are constantly looking for different ways to improve our services, but the market situation plays a very significant role in terms of what we can do to improve our own services as well. I've heard only about problems Thought all cloud mining services are in trouble actually. These are not the best times for crypto. Hopefully, the market will recover soon. So why does kyc procedure take so much time??
The amount of requests that we have received is very large and it will take some time for our KYC specialists to process them all, but they are working as hard as they can to process them all as soon as possible. Fix btc rate somehow Hashflare We miss our profitable contracts! If we could do that, then we probably would have, but unfortunately, we cannot affect the price of BTC in any way, so let's just hope that BTC will start growing in October like it happened last year. |
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Hello Hashflared Team,
When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?
Hi! BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee. Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment. I wish that could be easy to just put BTC back by higher demand or supply. Any trend on that from hashflare? Big institutional investors could help but seems like they don't plan it any time soon. Indeed, institutional investors may help BTC recover. Unfortunately, we do not have any means to make that happen, as we are also market players and not market makers and we cannot influence global factors that form profitability. |
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В этом случае мы действовали в соответствии с нашими правилами пользования.
Ну тоесть вы реально по прежнему считаете, что поднятие минималки для выплаты, и серия скидок на покупку мощностей (вы же заложили в цену свой профит и что оно и нам принесет профит) мы все восприняли не как способ сделать реинвест в то что вы вырубили, а заботу о нас любимых? Минимальный порог для выводов с начала года лишь понижался с 0.05 до 0.03 и до 0.01. Это было необходимо для снижения нагрузки на наш платёжный шлюз. На данный момент дорабатывается новый функционал для выводов ниже минимального порога. На данный момент оборудование не выключено и выплаты по прежнему производятся в соответствии с приобретённым хешрейтом, который по прежнему предоставляется в полном объёме (на данный момент - в условиях убыточности майнинга). Нам лестно слышать, что вы считаете будто мы способны влиять на курс ВТС и сложность майнинга, но всего нашего хешрейта не хватит для того, чтобы вызывать колебания на крипторынке, точно так же как мы не могли предугадать того, что произошло в июне этого года. |
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Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?
Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums. |
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Поскольку HashFlare взял на себя обязательства по поддержанию контрактов в течение года, пока майнинг остается неприбыльным вся нагрузка и покрытие убытков лежит на нашем сервисе. Вы начнете получать начисления на баланс, как только майнинг вновь станет выгодным.[/i]
нее, вы по моему первому контракту взяли на себя совсем не такие обязательства и совершенно не на один год, так что словам вашим доверия меньше чем ноль. В этом случае мы действовали в соответствии с нашими правилами пользования. |
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Hello, everyone! In case you have any questions that you would like to ask about the service, then, please join the discussion in the following topic: https://bitcointalk.org/index.php?topic=5032656.0I will be there to answer any relevant general questions that you might still have. |
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Hello Hashflare Team,
When mining will become profitable again? What is the value that Bitcoin needs to reach in order to resume the mining process ?
Hi! BTC would have to be over $9200 with the current mining difficulty in order for payouts to become greater than the maintenance fee. Just 9k, everyone told me at least 11k for good profit. Anyway, this all seems like faraway dream now Guess the information I previously provided was a bit outdated... 10k is the price for payouts to become positive again at the moment. |
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Does anyone know, guys? ID/passport? transaction record? Hi, hahsflare!
What documents do I need to send you for verification?
Hi, guys! We accept the following types of government-issued documents: passport, national ID card, and driving license. You can find all of the relevant information on how to successfully pass verification in our FAQ article here. Nice to see you again! I hope this means that you will be more client-oriented now
We value our clients and believe that there should be more opportunity for discussion and communication, hence our return to the forums. I hope that this will be beneficial and helpful to both parties. Glad to see you here Hashflare, hope you gonna post some news and answer our questions cause you didn't talk a lot lately.
Just keep posting the questions and I will be more than happy to answer them |
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Great! To be honest, I thought you'd never come back! What are your plans for the near future?
Me 2 But apparently things are getting better. Maybe they solved their main problems and now they have time to communicate with customers Thank you, guys! The main reason for starting these topics is to give our users another opportunity to receive answers to questions that might have been left unanswered. Our plans for the near future will be determined by the situation on the cryptomarket, which we all hope will see growth again soon. |
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Please contact customer support in regards to this question. |
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Я вывел 0,01 при первом уровне верификации. А что бы вывести меньше - мне нужен второй уровень верификации? Где логика? Её нет. Вернее она в другом - ваша надежда, что плюнут и забудут как страшный сон.
Про комиссию транзакции - вы её начисляете за наш счет.
Нормальный ход! Теперь оказывается майнеры финансисты терроризма! Воры, падонки и просто пидарасы придумали новые способы обворовывания клиентов!
А докажи что ты не финансируешь терроризм? Не можешь, тогда мы украдем твои деньги! А вы сами пидарасы, можете это доказать, что вы не спонсируете террористов?
Интересно, кто этим шизофреникам напел о том, что майнеры являются спонсорами терроризма? Может есть примеры?
А может сама контора спонсор терроризма? У кого-нибудь есть доказательства что это не так?
Что получается? Что спонсоры террористов тупо отжимают деньги у своих клиентов!
Как уже было сказано ранее, верификация была введена по требованию законодательных органов ЕС. Эти правила распространяются на всех пользователей без исключения, вне зависимости от имеющейся на балансе суммы. Поскольку суммы ниже минимального порога для вывода производятся в ручном режиме, то приоритет отдаётся тем пользователям, у кого уже пройден второй уровень верификации. Представитель ХФ пишет про правила ЕС , а почему тем резидентам ЕС кто оплачивал картами вы присылаете фактуры без начисления НДС ( VAT ) ? Вы должны быть зарегистрированы как плательщик британского или эстонского НДС , ведь вы продаете услугу вычислений в ЕС резидентам ЕС . это написано здесь https://www.gov.uk/vat-registration/registering-vat-other-eu-countriesRegistering for VAT in other EU countries
Usually, you only need to register for VAT where you’re based.
But if you’re supplying digital services to consumers based in other EU countries, you must either:
register for VAT in each country where you’re supplying digital services
sign up for the VAT MOSS service
You need to do this even if your turnover is below the VAT registration threshold.
Digital services
Digital services include things like broadcasting, telecommunications services, video on demand, downloadable music, games, apps, software and ebooks.
а сообщить в Управление Её Величества по налогам о нарушениях можно здесь HMRC Fraud Hotline https://www.tax.service.gov.uk/shortforms/form/TEH_IRF?dept-name=TEH&sub-dep%20%20t-name=&location=39По этому вопросу просим обратиться в техподдержку. |
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Would Hashflare be able to extend members contracts by the number of non-payment days at the end of the contract?
At the moment we are not planning to extend said contracts. |
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Добрый день.
Подскажите пожалуйста, планируется ли продажа каких то контрактов в ближайшее время по мимо ETHEREUM??
Возможно майнинг новых монет на выгодных условиях или что то еще?
Добрый день! На данный момент продаж новых контрактов не планируется. |
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