This morning I spoke with a colleague who is a business law attorney. Showed him Margin's web site, introductory price expiration notice and rebranding notice. I'm not familiar with EU law, but if Margin were a North American entity, they would unequivocally be in legal hot water pursuant to a licensee complaint. Will post an update as I know more...

@rothcom65 thanks for chiming in and your willingness to see both sides.

Speaking for myself here -- as someone who purchased the ultra license in LATE December, have only paper traded (as I felt the software still had some small issues to be worked out)... while I feel taken advantage of, I don't expect Margin to give us lifetime free access to the new model. That doesn't seem sustainable to me. However, I would have appreciated to see a little more effort in extending the free period, or at the very least allowing those who purchased within xx days prior to the rebranding announcement, the option to be refunded, especially if they have not used Leo to trade IRL.

I beg to differ...

He's simply expressing his frustration which a few of us here also feel.
I've said my bit and moved on.

He isn't threatening to hurt or maim anyone... as a paying customer, he's entitled to his voice.

Come on... Your re-branding link below the offer boxes reads like fine print and can be overseen by some.

Not interested in escalating this debate any further, so for the sake of clarity let me ask you this... If someone were to purchase a leonardo ultra license today for $249, will you continue to support your product even though development has ceased?  For example, if an exchange makes a sweeping API change that prevents users from trading or affects indicators/ bots in some way, will Margin patch leonardo so that it's license holders can resume using your software as it was designed on said exchange?

Not updates... he's referring to "Lifetime License" as Margin STILL states on their order page, even though they've decided to pivot to a Subscription base. How could anyone think this is not deceiving to unsuspecting new licensees?

When development ceases on a product, an honest developer should be forthcoming and disclose that they are selling you and EOL product license.



My suggestion would be to have a notice or direct link to the press release on the "BUY" page so that people know exactly what they are getting.

I've been following LeonArdo's progress since around March of 2016... they're not that new.

@drrelik Thank you for acknowledging my perspective. I also agree that moving forward sans negativity would certainly be best for all here. I was voicing my frustration and simply felt let down by a project that I was excited about and one that I truly believed in. I maintain that Margin could have handled this differently and feel they still refuse to take some degree of ownership in this issue.

Moving forward, it is unlikely that I will 'upgrade' to the new model as there are numerous subscription-based platforms to evaluate first.

Case in point. Microsoft had the courtesy of announcing their intent to retire XP well over 12 months prior to it happening.

Had Margin been a little more transparent and simply stated that there was a remote possibility that they would (or were considering) to pivot their model to a subscription-base at the time of the price increase, this debate would most likely not be taking place. Most of us who are unhappy would have been in a better position to make an informed decision as to whether or not to purchase the license at that time.

Of the 7 permitted exchanges, although I've added 1 API key, I have yet to use my paid version of LeonArdo; since it appears to be hit and miss specifically on that exchange. Meanwhile, I've been paper trading while waiting for improvements to come to fruition. What I paid for and what I got are far below expectation (and I'm not alone). This app is clearly useless to me in its current state... as such I am formerly requesting a refund. 

It almost feels like they intentionally moved to create a purchasing frenzy by telling everyone to buy now before the impending price hike. This ultimately resulted in FOMO buying of their app (which is what I did)... while their strategy all along was to eventually move their business model from standalone application to a subscription base.

The change of business model in itself is NOT what I take issue with... it's the timing. This was clearly an opportunistic move,  which is why many of us who purchased licences just a few weeks ago feel cheated.

Thanks for the 2 week notice Margin!

Sure we get to keep our app, but the promise of lifetime updates that were made at the time of purchase are meaningless. I purchased the ultimate license despite their app being riddled with issues. I believed in supporting Margin with the hope that they would eventually evolve LeonArdo into usable state for the majority of it's licensees.

Such a shame.

Same. This totally feels like a bait and switch. Extremely disappointing especially considering that the plan offered to "hero" customers seems like an afterthought.

Any plans on creating a .deb package for the linux version?
This would make the installation process easier.

Having the same issue on Bitfinex.

Likewise... For me Bittrex data lags and can be erratic during high volume trading periods. I'm finding it impossible to execute a precise order during those times. 

+1

Works fine for me on 10.12.6. Thanks for the heads-up.

Anyone else having issues w/ 10.13.2?

Thx for sharing your experience.

I've had the same issue trying to trade using Bittrex. Until leonArdo switches to websockets for Bittrex, I plan on trading on Bitfinex, which does not suffer from the same latency issues. It's a shame you didn't explore other exchanges before throwing in the towel.

leonArdo@margin, any plans on adding key-combo shortcuts for Cancel order, Adapt price and Adapt amount?

Sequential tabbing across fields and buttons does not seem to work in leonArdo. Is this because of the way the software is written? or can this feature eventually be implemented?

It would be nice to simply be able to hit Tab then Return to place an order instead of having to track the mouse curser from another screen over the Yes button. Speed can sometimes make or break a trade.

+1

I had the same experience with Bittrex. I believe the lag is API related to some extent.

I'm running in demo mode and have switched to Bitfinex... which is WAY better than my experience with leonArdo using the Bittrex API.