Talk is cheap.

We apologize for the issues. I assure you vern has been working hard. I spoke with him throughout the day and he does not leave for Vegas until Monday

Here is what has been going on the last 24-48 hours

• We had the deposit program encounter some bad backlog of deposits overnight. Vern worked throughout the day to further optimize it and had great success. The deposit system still was working through some backlog so he worked to speed up the process. The program should be just about caught up now
• An error popped up during the day and trades were not being executed correctly.  Which ended up being a slow down in our database communications due to database lag. That has also been resolved
  
• During the database fix a variety of deposits deposits were not transferred successfully. Vern has done a scan for these and most if not all should be corrected
  
• He also did a scan back on a variety of wallets for the past 30 days looking for any missing deposits
  
• A system wide audit is not being performed to correct any missing transactions due to the issues
  
• Further prepared for the hardware upgrades at the datacenter
  
• We continued training our new support staff who are getting much more efficient and are able to handle a larger variety of issues

We appreciate everyones patience with the issues and are doing out best to better handle the recent volume increase and further increases

You think you have 40k satisfied customers? That's the funniest thing I've ever seen online. Thousands of people who paid a year earlier just getting their seriously underpowered machines in the last two months. Do you think you provided a quality experience for them? Do you really think they are happy with how it all went? You're a delusional liar, and in my opinion a thief. You borrowed money interest free for a year to develop your underperforming products, called customers names, lied about the status of orders and fought as hard as possible to avoid refunds.

Like I have said many times before... Most of our customers stay as far away from the forums as possible. See, most people are civilized, respectful individuals who don't want to associate with people such as Bicknellski, etc. Normal humans don't like rabid animals who can't control their behavior so they avoid people like that. Since the majority of this forum is filled with emotional teenage ego girls (or at least you would think so by the way they act), normal people stay far away.

The BFL forums suffer from that as well, though to a much lesser extent. Most people don't give a shit about the forums or talking to a bunch of rabid nerds.

Bitcointalk mining hardware subforum is composed a a few hundred individuals. Completely irrelevant in the grand scheme of things, especially when a handful of those, like Bick, Sake and Pl chase the rest away with their constant steam of hate and lies. This forum matters not one whit to anyone important in the mining industry. Everyone who actually accomplishes anything has their own channels of communication and only use bitcointalk as a secondary, largely irrelevant communication channel.

Just a suggestion, why don't you make your own poll with just one question: "Are you a satisfied customer of BFL"?
Do it on your own forum only for customers who have actually bought something from you.
Then, come back to report

Yeah I mean...  We have delivered more units than every other company combined ten times over... It's not like we have a massive scale compared to everyone else or anything. Of course there is more people voting for BFL... We have tens of thousands of more products out there than anyone else. Duh.

Yes, a "scammer" who has delivered nearly 50,000 ASIC units, and BFL equipment powering more of the network than any other vendor.  Quite the scam there.  What have you done, other that troll and post lies on the internet? This is what I mean when I say you are scum.  You make claims, but you have nothing to back them up.  You try to tarnish people to make yourself feel better... you are nothing but a bottom feeder, unable to cope your with your daily life, so you try to tear down others to make yourself look better.  Please do the world a favor and an hero for the rest of us.

BFL, KnC and Bitfury are pretty much it.  BFL is the only one shipping miners from stock in any quantity.  You can pre-order from KnC (no stock) and I don't think Bitfury is doing quantity at the moment if they have any in stock at all.

have any one try refund after 90 days?

Yes, true, everything you spew is utter bullshit.  Seriously, take 5 seconds out of your constant inane babble, stop drooling all over your keyboard and actually read the thread and try to understand it (you can read and understand advanced concepts beyond the kindergarten level, right?  I'm not so sure.).  Until then, just sit back, relax and keep your little bib on to keep the spittle from soaking into your shirt.  Seriously... think before you post.  Try it just once in your life, see how it works out.