smoothie, you should just delete and repost it as a self-moderated submission. This is ridiculous.
Here's a few points for people to consider.
- smoothie never promised ongoing support for his products. Ever.
- If you think it's overpriced then don't buy it. There's a ton of hard work that goes into these products that you don't see or know about.
- smoothie doesn't owe us anything. Would I like help with an old purchase? Yes. Does he owe it to me? No.
- If you think it looks like a Kialara then that's fine, but it's not a Kialara and he already said he did not collaborate with Max(Kialara). Kialara doesn't own the copyright to "bars".
- smoothie has a life of his own and is free to come and go as he pleases.
If this is directed my way, I know all about what goes into the process and I can speak intelligently on the topic, thank you.
As far as your comment about never promising support.... it's ridiculous. It would be one thing if smoothie bowed out to enjoy life and be gone from the community for good. The fact that he comes back shilling a new item and just steps over all those customer PMs that were ignored is awful. smoothie also posted that you should drop him a PM and he'd see if he could help you out. Why wasn't it directed to everyone who has tried who needs his help??
Here is a better question.... why not just post all the addresses like all the other large makers?? What's so secret?? Why can't we put a tracker on them like (
https://casascius.uberbills.com/ ) does for the Casascius coins?? This would solve 95-98% of the support needed as well. Then how tough is it top pop in once a quarter and check on some PMs to help the customers that helped make smoothie richer? Small sacrifice IMO... but I believe in customer service, even after I have a customer's money.