For now gas would cost 20-25 USD, though the price is going to increase over time.
This is one of the reasons why we can't allow withdrawals with non-standard, much higher fees. We have hundreds of accounts holding much less than 20-25 USD value of DIG. Once we enable withdrawals with high fees - they will not be able to withdraw at all and create even more FUD. Other thing is it's not technically possible for us. We have time-proved ERC20 engine which works perfect for other 42 ERC20 tokens we have here on exchange. We can't change it because it will lead to unnecessary higher fees for all other 42 tokens we have here. That's why it's impossible to resolve DIG issues without DIG owner initiatives. We write DIG owner every day directly with requests to provide solution but he did not and stopped responding 5 days ago. Sorry, but it's not us to resolve this issue. |
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Please respond.
Really sorry you put same questions again but if you read our announces about XVG - you will find all answers. That's why we post them. |
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Due to numerous fails in DIG withdrawals we had to remove DIG from exchange. DIG owners were informed about this issues may, 12 and by now did not provide working solution. We will keep token settings in your "LEDGER" page ready for withdrawals in case DIG owner fix this problem. If it will not be fixed during 3 months we will have to remove DIG completely without any technical possibility for withdrawals.
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Thank you C-CEX, I really appreciate you answering me on this issue, and with better detail than the support tickets so far  Actually I have investigated on etherscan ... We are in touch with DIG team right now and they are working on solution. Hopefully they will provide it soon. |
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will CCEX still do weekly XVGCT buy back?  ? Yes. |
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Thanks, it is all fixed now.
Thanks. |
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Wow, I just learned today that C-CEX will disable your account after 6 months inactivity and give you no notice. Hope they enjoy the 30000 sats that I had left on the account. I obviously wasn't using this exchange very often and now will never use them again. I don't care what shitcoin they have listed that I think that I must have. I will just go without or hope the coin gets listed elsewhere.  If you want your account reactivated - just make ticket and we will review it. We do not delete it once it expired. It is chance to get it back. Just make ticket and wait for our response. |
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From May, 31 till approximately August, 31 we will switch to "limited service" mode for summer vacations.
We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.
If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before vacation start date. Please, do not send any deposits during "limited service" period as they will not be posted to balances.
We will resume normal service after August, 31. We may resume normal service earlier. We may serve tickets during vacation period but we do not take obligation to do that.
Happy summer!
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Dev, please provide Github link for your wallet.
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For those, who wants to get your XVGCT refund at fair price. Please, ignore above lies. The only intention of those posters is to buy your XVGCT cheaper and then sell to us at higher price. Just set your sell order at XVG market BTC price and wait - we will buy it using our earning. More trading volume we get - more earning we have - faster we buy. Please, note - the only valid information source about C-CEX exchange is our posts and twitter messages. If you have any issue - just write us a ticket here https://c-cex.com/?id=support and we will do our best to resolve it. |
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XVG update. Over 32 BTC refunded. More to go. Make sure your XVGCT sell order is set.
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I've never had major problems with support,they answer me max 1 day. If someone don't read "Rules and policies", keep this in mind. Opening more than one support ticket regarding the same problem is classified as ticket spamming. Abuses, foul language, ticket spam or threats in support system is prohibited, will not be answered and will lead to the permanent ban of any user account without compensation of any balances on the offending accounts. Thank you. Indeed - we are doing our best to resolve any issue here. If you think your ticket is not resolved - please, make sure your answer in ticket is the last answer or we will think that you are good with our last answer in ticket. |
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I need someone to solve my problem with the withdrawal of my coins from this site. I have not received my withdrawal for 3 days. I'm sending a ticket to the support and what I get are automatic responses. I always see people talking about this site but unfortunately we are in the hands of you to market our currencies. WHAT I WANT FOR MY COINS I PAY THE TAXES OF THIS EXCHANGE BY BUYING THEM AND NOW I WANT THEM IN MY PORTFOLIO.
THE ID THAT WAS PROVIDED TO ME IN THE WITHDRAWAL IS GIVING INVALID I WANT TO RESOLVE THIS OR RETURN MY BTCS.
SUPPLY TICKET NUMBER NOT RESPONDING
Ticket ID: 540570
Type: Withdrawals
Subject: i not received my whitdrawl TRANSACTION ID NOT EXIST
You had answer from us with link to block explorer with your withdrawal TxID - look, there are plenty of confirmations already there. |
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Any chance you can assist in a deposit not showing up?
Please, use our support system here: https://c-cex.com/?id=support - we answer all tickets. |
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Dev please, confirm or deny it. Your wallet is not working for months already on C-CEX. We will have to remove it from exchange in case you do not provide solution. |
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Can anybody confirm or deny this link is good? It had no updates 4 years already |
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