C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees

[ZeroFossilFuel]

Since you have blocked me on Skype I will post it here.

If it will help your understanding, there is a lot of arguing going on over the high cost of moving this ERC20 token around. No one can seem to explain why the amount of gas used keeps creeping up. You are correct when you say it's not normal. It appears in part to be due to the complexity of the DIG token smart contract vs other tokens. That's why it's being called a "gas hog". It really is. There's not much we can do about it right now other than to grin and bear it, and pay for the enormous amount of gas. We all hate it but most of us have come to accept it.

Please, just raise the withdrawal fee to pay for gas and let's be done with this. Look at Livecoin for guidance as for how much the fee should be. At this very moment it's already up to 356 DIG. If you charged 400 DIG and put it all toward gas just to be sure, at this point I don't think anyone would question it. Any unused gas comes back to you and you pocket the change.

That seems to me like a pretty good deal for you.

[1715282907]

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[1715282907]

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[1715282907]

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[1715282907]

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[nickhenry]

From May, 31 till approximately August, 31 we will switch to "limited service" mode for summer vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before vacation start date. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after August, 31. We may resume normal service earlier. We may serve tickets during vacation period but we do not take obligation to do that.

Happy summer!

I haven't had any luck solving my problem through support tickets and I seem to be just getting the same automated responses, so I'm hoping you can help me.

I lost access to my account when SMS 2FA was disabled in 2016. I am trying to regain access to my account, but the link to remove 2FA is not working for me. I'm also not able to reset my password - I don't receive the email.

Please PM me for email/account details.

[zthomasz]

What country is C-Cex located in?

[Kriemcoin]

Since you have blocked me on Skype I will post it here.

:')

[Kriemcoin]

will CCEX still do weekly XVGCT buy back??

Yes.

While you're online, and seemingly willing to answer questions around here, I'd like to ask you a few which would be much appreciated if you could answer them.

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?
• Why are you selectively ignoring and not answering the many questions and remarks around here and only answering the ones you like? These are your customers, love it or hate it, but they are trying to communicate with you. Ignoring them is kind of not nice, don't you agree?

I'm very serious and would love an honest reaction from you.

Friendly reminder.

[Kriemcoin]

Another reminder!

[New Silk Road]

2018.5.31~2018.8.31까지 3개월동안 휴가로 제한적 서비스만 제공하겠다고 했습니다.

1. 글로벌 인터넷 사업에서 너무 긴 휴가를 설정할만큼 중대한 범죄행위에 연루되었다고 오해 받을 수 있는 발표입니다.
 -이로 귀사에 참여한 모든 투자가들 마저 신뢰에 큰 타격을 입게 되는 손해는 어떻게 하시렵니까?
 -최소한의 기간으로 정비기간을 잡고, 그 기간중에도 최대한의 정상적 시스템을 가동하기 바랍니다.

2. 제한기간 동안 할수 있는것과 하지 못하는 것의 자세한 설명을 원합니다.
  1) 할수있는 것중, 거래서비스, API 거래서비스, C-CEX코드 생성 및 교환, 계좌이체 및 인출을 제공한다고 했습니다.
   *질문) 계좌이체 및 인출은 어떤 가상화폐를 말하는 것인지요. USD의 페이어로의 출금을 말하는 것인지요?

  2) 할수 없는 것으로, 모든 코인과 토큰의 예금 및 인출, 티켓서비스 지원을 들었습니다. 
    *요청) 거래소가 이러한 서비스를 중단함은 거래소의 존립의 문제라고 볼것입니다.
             가능하다면 문제되는 코인에 대하여만 선별적 제한으로 대책을 세울것을 요청합니다. 

[Kn_os]

From May, 31 till approximately August, 31 we will switch to "limited service" mode for summer vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before vacation start date. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after August, 31. We may resume normal service earlier. We may serve tickets during vacation period but we do not take obligation to do that.

Happy summer!

3 mounth of inactivity???
Why not just close exchange?

[New Silk Road]

What country is C-Cex located in?

(한국어 원문/Korean Original text/Opигинaльный кopeйcкий)

1. 러시아로 확인되고 있으나 이는 본 포럼에서 찾은 결과입니다. 회사의 공시 문서를 통한 확인이 아닙니다.
2.러시아 대사관을 통하여 확인을 진행하고 있습니다.
  잘 아시는 분은 답변하여 주시면 좋겠습니다.
3. 회사가 위치하는, 또는 관할하는 국가를 알아야 그 나라의 법률체계와 정부의 금융감독 시스템을 알수 있습니다.
또한  관할 검찰청과 법원을 알고 분쟁 해결의 길을 알 수 있습니다.
-----
1. It is confirmed to Russia, but this is the result we found in this forum. This is not a confirmation from the company's disclosure documents.
2. We are checking through the Russian embassy.
  If you know well, please reply.
3. Know the country's legal system and the government's financial supervision system to know the country in which the company is located or is in jurisdiction.
You can also know the courts and courts in your jurisdiction and find out how to resolve the dispute.
-----
1. Этo пoдтвepждaeтcя Poccии, нo этo peзyльтaт, кoтopый мы нaшли нa этoм фopyмe. Этo нe являeтcя пoдтвepждeниeм oт дoкyмeнтoв pacкpытия инфopмaции.
2. Mы пpoвepяeм poccийcкoe пocoльcтвo.
   Ecли вы xopoшo знaeтe, oтвeтьтe.
3. Знaйтe пpaвoвyю cиcтeмy cтpaны и cиcтeмy финaнcoвoгo нaдзopa пpaвитeльcтвa, чтoбы знaть cтpaнy, в кoтopoй кoмпaния нaxoдитcя или нaxoдитcя в юpиcдикции.
Bы тaкжe мoжeтe знaть cyды и cyды в cвoeй юpиcдикции и выяcнить, кaк paзpeшить cпop.

[ZeroFossilFuel]

What country is C-Cex located in?

Yuriy Ivanov (C-Cex owner) has stated he lives in Kyiv, Ukraine. It may well be registered in Russia but the location is most likely Kyiv. Trouble is, the name Yuriy Ivanov is about as unique as John Smith in the United States. It may well even be an alias.

[OWZ1337]

please remove BTI before you go on vacation *thank you*

 

lol

===>

https://c-cex.com/?p=bti-btc

[ConcertBil]

Deposits and withdrawals will be disabled?

[Kriemcoin]

will CCEX still do weekly XVGCT buy back??

Yes.

While you're online, and seemingly willing to answer questions around here, I'd like to ask you a few which would be much appreciated if you could answer them.

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?
• Why are you selectively ignoring and not answering the many questions and remarks around here and only answering the ones you like? These are your customers, love it or hate it, but they are trying to communicate with you. Ignoring them is kind of not nice, don't you agree?

I'm very serious and would love an honest reaction from you.

Friendly reminder.

Another friendly reminder. Please respond, C-CEX.

[aprimate]

Due to numerous fails in DIG withdrawals we had to remove DIG from exchange. DIG owners were informed about this issues may, 12 and by now did not provide working solution. We will keep token settings in your "LEDGER" page ready for withdrawals in case DIG owner fix this problem. If it will not be fixed during 3 months we will have to remove DIG completely without any technical possibility for withdrawals.

The problem is that though the DIG ERC20 smart contract has flaws, the smart contract code CANNOT be changed/updated in any way, unless it has been designed for upgrading, which the Dignity contract has not. The contract code is publicly readable at https://etherscan.io/address/0x093e5c256ff8b32c7f1377f4c20e331674c77f00#code.

This means that technically C-CEX is the only entity that can make the the DIG withdrawals work on C-CEX, DIG owners have no way to fix it for C-CEX, except by telling you to raise the gas limit. Livecoin managed this problem by raising withdrawal fees accordingly, why can't you do the same?

Currently, raising the gas limit to 3 000 000 (or 2 500 000) would guarantee a successful DIG withdraw transaction, while anything less than 2 000 000 gas limit will guarantee a failed transaction. For now gas would cost 20-25 USD, though the price is going to increase over time.

I've also heard a rumor that C-CEX has no developers left on their staff, which explains why so many wallets are in maintenance.
Is that true, and is it the reason why you cannot change the ERC20 gas limit settings for Dignity?

[Kriemcoin]

Due to numerous fails in DIG withdrawals we had to remove DIG from exchange. DIG owners were informed about this issues may, 12 and by now did not provide working solution. We will keep token settings in your "LEDGER" page ready for withdrawals in case DIG owner fix this problem. If it will not be fixed during 3 months we will have to remove DIG completely without any technical possibility for withdrawals.

The problem is that though the DIG ERC20 smart contract has flaws, the smart contract code CANNOT be changed/updated in any way, unless it has been designed for upgrading, which the Dignity contract has not. The contract code is publicly readable at https://etherscan.io/address/0x093e5c256ff8b32c7f1377f4c20e331674c77f00#code.

This means that technically C-CEX is the only entity that can make the the DIG withdrawals work on C-CEX, DIG owners have no way to fix it for C-CEX, except by telling you to raise the gas limit. Livecoin managed this problem by raising withdrawal fees accordingly, why can't you do the same?

Currently, raising the gas limit to 3 000 000 (or 2 500 000) would guarantee a successful DIG withdraw transaction, while anything less than 2 000 000 gas limit will guarantee a failed transaction. For now gas would cost 20-25 USD, though the price is going to increase over time.

I've also heard a rumor that C-CEX has no developers left on their staff, which explains why so many wallets are in maintenance.
Is that true, and is it the reason why you cannot change the ERC20 gas limit settings for Dignity?

They are not answering our questions. I've been asking questions for months. The past several days I keep reminding them to answer my questions. Despite the c-cex account being online regularly. They choose to ignore us.

[ionbb]

Another Scam alert!
They are taking a holiday for 3 months. 

C-cex is a SCAM. Avoid this exchange like the plague.

My funds are blocked with C-cex for 6 months.

They stole millions of XVG coins for 6 months.
Your funds are not safe there guys.

Scam Alert!
Avoid C-Cex at all costs.

This exchange will go down soon. Law enforcement is on the line. Extract your fund from there.
This is a friendly advice to all the users here that have any coins inside C-cex.com exchange.

[Kriemcoin]

will CCEX still do weekly XVGCT buy back??

Yes.

While you're online, and seemingly willing to answer questions around here, I'd like to ask you a few which would be much appreciated if you could answer them.

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?
• Why are you selectively ignoring and not answering the many questions and remarks around here and only answering the ones you like? These are your customers, love it or hate it, but they are trying to communicate with you. Ignoring them is kind of not nice, don't you agree?

I'm very serious and would love an honest reaction from you.

Friendly reminder.

Another friendly reminder. Please respond, C-CEX.

Please respond, C-CEX. We can see you are online every day.

[c-cex]

Please respond.

Really sorry you put same questions again but if you read our announces about XVG - you will find all answers. That's why we post them.

[c-cex]

For now gas would cost 20-25 USD, though the price is going to increase over time.

This is one of the reasons why we can't allow withdrawals with non-standard, much higher fees. We have hundreds of accounts holding much less than 20-25 USD value of DIG. Once we enable withdrawals with high fees - they will not be able to withdraw at all and create even more FUD. Other thing is it's not technically possible for us. We have time-proved ERC20 engine which works perfect for other 42 ERC20 tokens we have here on exchange. We can't change it because it will lead to unnecessary higher fees for all other 42 tokens we have here. That's why it's impossible to resolve DIG issues without DIG owner initiatives. We write DIG owner every day directly with requests to provide solution but he did not and stopped responding 5 days ago. Sorry, but it's not us to resolve this issue.

[Kriemcoin]

Please respond.

Really sorry you put same questions again but if you read our announces about XVG - you will find all answers. That's why we post them.

Hi again! Good that you are online. But to be frank, none of my questions are actually answered by your posts. Please try and answer the below questions, as many of us struggle to understand:

• Are you aware of the angry mob of customers who are frustrated with your exchange at the moment?
• Do you realize this has to do with the loss of XVG and how you are handling this situation? (it's been over six months now)
• What's your opinion regarding instantly paying back those customers (fiat currency or BTC or the like) to compensate for their losses, instead of this replacement token program?