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Looks like I'm not the only one whose funds just cleared!
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Just wanted to say that I love the spirit of this thread, and hope it stays active for a long time. We all need to think more about what we can do to help the BTC economy grow. I'll admit that I have been thinking more in terms of selling my coins for USD, but I'm going to start thinking more about what stuff I need that I can buy with bitcoins.
If merchants can offer the same products I can normally get at a supermarket/walmart/target for the same price in BTC and have it shipped to my door, that's CONVENIENCE and a reason to use BTC. It's also a good reason to dump money into the markets to simply buy BTC to immediately be used to purchase goods. This increases demand, liquidity, and BTC value. I'm currently running at a loss due to the current exchange rate just to provide a product at better prices than what you may find elsewhere. That's how I'm incentivizing participation in the bitcoin economy. |
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In my own limited way… I'm trying to switch regular purchases over to BTC as it becomes possible to do so. I just ordered a couple of months worth of coffee from bitbrew, using my lottery-get-rich-not-so-quick technique of buying slightly more BTC than I need and keeping the change.. as well as mining casually and keeping that long-term.. Are there any other regular material products you can get with BTC? Examples would be great. Must ship to the EU to be of any help to me though. I tried some awesome candy from belgianflavours.. If there's someone out there selling tobacco for BTC do point them out to me  Were you the person who ordered several different types, some whole bean and the others with different grinds? That's all for you? I figured you were buying for several people to take advantage of the flat shipping rate. Anyway, thanks for your patronage! |
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If a car mechanic fixes my automotive problem but I don't feel like he gives a damn about me as a customer, I'll happily pay him ... and never return.
If a car mechanic fixes my problem and I leave feeling like he sincerely cares about me, I'll think of him first if something else goes wrong, if I buy another vehicle and it needs work, if I have some other issue I'd be willing to pay to have him look at, etc. and I'll sing his praises to anyone who will listen. A good mechanic who practices good customer service doesn't need to sabotage someone's car to get repeat business.
So you probably don't give a damn about the car mechanic who actually fixes your car, you care about the fawning smilie-face that engages you on the way into the Wal-Mart or Canadian Tire and convinces you to use their car-service offering so they can try to get mechanics as cheaply as they get fawning smilie-faces? Do you even actually investigate the conditions the (powers behind and maybe oppressing the) marketing smiliefaces who talk you into buying this that or the other thing impose upon their suppliers / back room workers who actually do the real work? -MarkM- I don't give a damn about the car mechanic who doesn't give a damn about me, whether he fixes my car or not. I'm not referring to advertising execs, sales reps, or good looking "talking heads" - I'm talking about businesses that demonstrate that they sincerely care about me. You seem to think I'm endorsing gimmicks, empty promises, and slick ad campaigns but that couldn't be farther from the truth. I'm saying that a business owner that doesn't care about his customers once they've spent their money will have customers that don't care about him. |
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Let me see if I understand you correctly; you're actually proud of the fact that your customers never come back?
And FYI, every business that has customers is a "customer service business".
If they came back it would imply that my fix of their problem did not work. They have a problem, they call me in to fix the problem, I am out of work unless they have another problem or I didn't really properly finally all fixed now fix their problem afterall. I hope you aren't thinking I should therefore arrange some more problems, if not for past customers then maybe for potential future ones? -MarkM- If a car mechanic fixes my automotive problem but I don't feel like he gives a damn about me as a customer, I'll happily pay him ... and never return. If a car mechanic fixes my problem and I leave feeling like he sincerely cares about me, I'll think of him first if something else goes wrong, if I buy another vehicle and it needs work, if I have some other issue I'd be willing to pay to have him look at, etc. and I'll sing his praises to anyone who will listen. A good mechanic who practices good customer service doesn't need to sabotage someone's car to get repeat business. |
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MarkM, Automated services are great and, once I get a good BTC SCI installed, my BitBrew site should be totally automated as far as the customer is concerned for purchases. However, I put up a Contact Form and stress customer service because: - If someone has a question, I want to answer it.
- If someone has a concern, I want to address it.
- If someone has a problem, I want to fix it.
- If someone has a suggestion, I want to consider it.
Ignore the fact that your customers require your personal attention at your own peril. Well gee, you don't imagine that I actually have any customers any more, do you? For one thing, once I automate things for them they figure hey what do they need me for anymore. Programmers, like doctors (or health workers maybe in general) goal is to put themselves out of work. But unlike doctors or health workers in general, we programmers will put everyone else out of work too if need be to accomplish our goal!  Are you implying that customer service businesses cannot be trusted because their secret agenda is to steal your customers? If so yes, this is a big problem with customer service reps, leading to the whole war over the customers crap, how do you make the customer respect you more than they respect your service reps, when will your secretary walk off with your customer list to a competitor or start up as a competitor and so on and so on and so on. So how can a customer service business gain credibility? Hmm... -MarkM- Let me see if I understand you correctly; you're actually proud of the fact that your customers never come back? And FYI, every business that has customers is a "customer service business". |
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MarkM, Automated services are great and, once I get a good BTC SCI installed, my BitBrew site should be totally automated as far as the customer is concerned for purchases. However, I put up a Contact Form and stress customer service because: - If someone has a question, I want to answer it.
- If someone has a concern, I want to address it.
- If someone has a problem, I want to fix it.
- If someone has a suggestion, I want to consider it.
Ignore the fact that your customers require your personal attention at your own peril. |
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Now when you say bitcoins via MTGox, what's the benefit there over person to person trasnfers? Do they provide some ebay-like fraud prevention system or an escrow service or something?
I think he meant bitcoins, or, USD on Mt. Gox or Dwolla. |
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I'll give you a great drink recipe that includes Vodka (not an everyday drink like a screwdriver or fuzzy navel).
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Well the nature and limited supply of bitcoins means only small businesses will accept them. And thus cannot afford 10 full time support staff.
So if this is the case, then the system is doomed before it even starts.
Why would a small business need a full time support staff of 10 people? If your business has that many issues requiring hands on intervention on a daily basis, it's doomed for other reasons. |
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Customer service is everything in our minds. Always surprised how so many companies in all capacities abuse that crucial dynamic.
QFT Doesn't matter if you're a bank, exchange, restaurant, accountant, or garbage collector - how you treat your customers will determine how they think of you. |
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He doesn't actually say that he will re-open, just that he "[w]ill deal with package tracking, refunds, inquiries over the next few days".
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MyBitcoin.com USERS HAD BITCOIN STOLEN. They are returning a portion 49% of them to you: Not sure where to send them? CALL ME. 646-580-0022
Bruce, what are you proposing? Do you really want everyone looking for a secure wallet to call you? If I file a claim, I'll be getting 0.588 BTC back; should I call you? |
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I vote for a nice warm and sandy tropical island. And the party should definitely include a drunken orgy, with at least 3 gorgeous chicks per one guy.
Holy shit that's gonna be a looooot of disappointed chicks...  Fixed. |
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Are you taking requests? Because I'd love one for BitBrew. |
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https://www.mybitcoin.com/accounting.txt-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sunday, August 7th, 2011 MYBITCOIN ASSETS AND LIABILITIES DISCLOSURE Liabilities (Bitcoin) Assets (Bitcoin) Percentage ----------------------------------------------------------------------------- 154,406.34272079 75,666.76066691 49% -----BEGIN PGP SIGNATURE----- Version: GnuPG/MBC v1.0 iQEcBAEBAgAGBQJOPynGAAoJEJ+5g06lAnqF4dsH/1nl7hcurhpaIbAc64Dnud0H lDyNPKqhGts0cNzmoXltivxPrQYTNVFLbr0My0Cm1kqEHdf3LlybeBSv3MTGToyR N0niWx2GWzCbxXnRg+EG8o/iuElIXz/mmzAIUp6K9ReoqLTrYqUGkCSDf5YxDl/k MpwHJMX7c1pR+YjfepaXMAQrKv54I1U2BQ5E0sf+L6TNdLfGukxKCnlW87D/+Th7 pnwIUuDvgbsGn9eb8IvAbrP/Mdq+rPD9nDgBnCS/9/DVKj4Onhuowb/zlxLXvZVX phwi9QHl3bupFTeCqUjrEEMgDfxE2kGGBqSAO7d3GP5Derq6hhuX8oj9I3MwfdY= =iLmO -----END PGP SIGNATURE----- will the people get back 49% of his BTC? I don't see it posted on mybitcoin.com ? |
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Now I know why I don't gamble, I was up (Let's see how far I can take this!)
And then I wasn't.
yeah. gambling is so very nasty  and statistically, you shouldn't do it at all. I also lost some btc myself, on a similar game, and then I wrote this one I've been observing the strategies people have, and they mostly don't ever stop. their balance fluctuates until they hit the floor. Yeah, the house always wins eventually. The best strategies won't do any good if you don't have enough BTC to ride out the rough patches, and reaching for an even higher payout prevents many people from cashing out when they are riding high. |
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