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June 24, 2024, 03:11:42 PM |
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I made a withdraw yesterday of a big portion of my FUN Token to MEXC. It was said I would have it ~1hr. It’s now almost 12hr without receiving my FUN, there’s no way to find Tx of withdrawal, they just disappeared without a trace and I guess I just lost those 8300ish token I was purchasing everytime I had enough sats..
Yes, I double checked the address I entered into the withdrawal address zone and entered my 2FA (so definitely, they received my request, I even had the green rectangle box message on Freebitco that was confirming everything was ok….
I tried to get an answer on Twitter, but they never answer there…… nor on the message box section on the website…
Kinda stressed because I have still like.. 5days on MEXC before I’m probably gonna be kicked out and my assets will be frozen since I’m canadian and we can’t use MEXC anymore at around the end of the month (I think it’s the 29th)
Can they refund me the token I never received even though I followed everything as it should’ve been done..? I check on MEXC, they have a form for when transactions didn’t deposit, but since Freebitco didn’t gave the TX nor have updated the history of FUN assets, I can’t even use that form from MEXC…
Also, this week I received a message on Freebitco saying they were having trouble sending me my premium newsletter (with my daily free spin) on my email, then they sent me a email to confirm my address was still ok, in email there was no link to confirm, only saying that if I received it, everything was alright and nothing else was required….. but still, I don’t receive anything since almost a week.
Is Freebitco trying to rip me off? First time in all those years of fidelity that they have multiple issues at once and not seems to be working on them.
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