yslyung
Legendary
 Offline
Activity: 1500
Merit: 1002
Mine Mine Mine
|
 |
June 16, 2015, 11:37:06 PM |
|
eric, can yo pls elaborate more on security ? how secured are the btc's deposited into haobtc's accounts ?
want to know more due to recent hacks.
so far i only know that withdrawals are processed manually....meaning ?
tia for the answers.
so far so good for me but would be good to know more.
|
|
|
|
|
Mikestang
Legendary
Offline
Activity: 1274
Merit: 1000
|
|
June 16, 2015, 11:53:32 PM |
|
eric, can yo pls elaborate more on security ? how secured are the btc's deposited into haobtc's accounts ?
want to know more due to recent hacks.
so far i only know that withdrawals are processed manually....meaning ?
tia for the answers.
so far so good for me but would be good to know more.
I agree. I just deposited a bit of coin, my first endeavor of this sort, and always want to hear more on security. Thanks. |
|
|
|
|
|
Eric Mu (OP)
|
|
June 18, 2015, 11:05:31 AM
Last edit: June 18, 2015, 11:23:35 AM by eric@haobtc |
|
eric, can yo pls elaborate more on security ? how secured are the btc's deposited into haobtc's accounts ?
want to know more due to recent hacks.
so far i only know that withdrawals are processed manually....meaning ?
tia for the answers.
so far so good for me but would be good to know more.
I agree. I just deposited a bit of coin, my first endeavor of this sort, and always want to hear more on security. Thanks. Sorry for the very late response. Just came back from my trip to Inner Mongolia and had been staying radio silent during the past couple of days spent on road. Let me try to answer your question by explaining the concept of HaoBTC's Bank (and Financing). HaoBTC aims to be a banking service. Like all fractional reserve banks, we are NOT a service that is supposed to safekeep users' money, but one that is supposed to invest their money wisely so the investment can pay back dividend. Also like bankers, we expect only a small percentage of users make withdrawals at any given time point, so we only keep a relatively small amount of coins in our reserve wallet, enough to handle 99.9% of demand, not enough if there is a bank run. Even losing the reserve, as long as our mining farms are running and healthy, the damage won't be life-threatening. Given a high percentage of the company's assets are in mining hardware, I would say fire, earthquake or theft are probably greater security threats than hacking. To address that we have 24 hour patrol and live cam recorders placed inside our facilities. I hope these answered your questions, if not, I blame my travel fatigue  |
|
|
|
|
|
Eric Mu (OP)
|
|
June 18, 2015, 11:10:16 AM |
|
eric, can yo pls elaborate more on security ? how secured are the btc's deposited into haobtc's accounts ?
want to know more due to recent hacks.
so far i only know that withdrawals are processed manually....meaning ?
tia for the answers.
so far so good for me but would be good to know more.
See my reply to Mikestang. |
|
|
|
|
|
kenscho
|
|
June 20, 2015, 08:47:30 PM |
|
@Eric
You have Problems with deposit? i Deposited over 1 BTC (1 Confirmation) but no BTC on my HAO BTC Wallet!
|
|
|
|
|
|
Eric Mu (OP)
|
|
June 20, 2015, 10:19:20 PM |
|
@Eric
You have Problems with deposit? i Deposited over 1 BTC (1 Confirmation) but no BTC on my HAO BTC Wallet!
PM me your account name please. |
|
|
|
|
|
Eric Mu (OP)
|
|
June 21, 2015, 05:30:34 AM
Last edit: June 21, 2015, 07:27:07 AM by eric@haobtc |
|
Statement:1. Due to popular demand, I decided to produce a series of short vid to show activities inside our BTC mine. Here is the first one filmed this morning. Link: https://youtu.be/jtp4gNeGTSw2. Due to increasing amount of user inquiries, I decided to build a support group for international users - If you haven't heard of WeCaht, it is the go-to messaging app in China. I am not on this forum 24 hours a day, so if you have something urgent, please download WeChat app, scan the QR code and post your questions there. I will reply ASAP. 
|
|
|
|
|
|
cryptojumper
|
|
June 21, 2015, 07:04:50 AM |
|
A nice video, every mining company should do this. I thought about trying your services after seeing this, but the website is so slow it doesn't even load. I see a white screen which I can scroll through and nothing else.. edit: Everything is fine now. I'm in EU, maybe a long way to China through all these ISPs Keep up the good work! And really nice response times from you.. |
|
|
|
|
Eric Mu (OP)
|
|
June 21, 2015, 07:06:49 AM |
|
A nice video, every mining company should do this. I thought about trying your services after seeing this, but the website is so slow it doesn't even load. I see a white screen which I can scroll through and nothing else..
Is it haobtc.com? Just checked, loaded fine on my laptop. |
|
|
|
|
unso
Newbie
Offline
Activity: 34
Merit: 0
|
|
June 30, 2015, 09:56:52 AM |
|
Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?
|
|
|
|
|
MAsterV
Sr. Member
Offline
Activity: 392
Merit: 250
★777Coin.com★ Fun BTC Casino!
|
|
June 30, 2015, 11:23:27 AM |
|
Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?
I don't think there is a minimum.. but if it's 2 low you won't earn any interest... |
|
|
|
subSTRATA
Legendary
Offline
Activity: 1288
Merit: 1043
:^)
|
|
June 30, 2015, 02:20:11 PM |
|
Is there any min. Transaction limit for Bitcoin desposits?(Banking)
So any Limit, under which my BTC won't get credited?
I don't think there is a minimum.. but if it's 2 low you won't earn any interest... you will still earn some interest, just not very much. |
theres nothing here. message me if you want to put something here.
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
July 04, 2015, 08:03:31 PM |
|
Had my BTC in here for a week or two, seems to be going along fine. I'm still scared to invest more than a hundred or two dollars worth in BTC.
Have they answered the question regarding, how secure are our coins?
|
|
|
|
|
|
mchu168
|
|
July 06, 2015, 08:58:14 PM |
|
Just wondering if anyone is having problems with deposits today i made some this morning they have not shown up yet. been using the service for about a week this is the first problem i have had
No problems here. But I have noticed sent payments are taking a loooooooong time to post on some addresses/sites Any problem with withdrawals?? Thanks Hi, sorry for the delay and the late response. I am not sure what caused your delay, but all withdrawals are manually processed, in a scenario when a large number of people make requests, it is possible that a lag will be caused. Another possibility: I myself encountered five hour delay for a 0.088 BTC withdrawal a couple weeks ago. Although I have greater confidence in the company than regular users, I was not very happy by it at all, so shouted at the CTO on the phone and was told that the site was being DDoSed. I'm waiting for a withdrawal of 0.87 BTC from my HaoBTC account. It's been over 4 hours now. With this kind of delay, I don't see myself using your service going forward. Maybe you guys are being DDOSed again, but I don't have this problem with my Bitmain or Coinbase accounts. |
|
|
|
|
Mikestang
Legendary
Offline
Activity: 1274
Merit: 1000
|
|
July 06, 2015, 10:22:09 PM |
|
Coinbase is a wallet and Bitmain is a hardware manufacturer; not sure why you are comparing either company to this service which is neither.
As they've mentioned, they process all withdraws manually. It's the middle of the morning before dawn in China right now. Patience...
|
|
|
|
|
|
mchu168
|
|
July 06, 2015, 10:40:22 PM |
|
Coinbase is a wallet and Bitmain is a hardware manufacturer; not sure why you are comparing either company to this service which is neither.
As they've mentioned, they process all withdraws manually. It's the middle of the morning before dawn in China right now. Patience...
Maybe then they should have business hours or an advertised window of time in which they process withdrawals. Perhaps they should just say withdrawals will take up to xx hours. Given people concerns around bitcoin services in general, particularly ones overseas, having this uncertainty is not good business practice imo. What do you think, Mikestang? |
|
|
|
|
Mikestang
Legendary
Offline
Activity: 1274
Merit: 1000
|
|
July 06, 2015, 11:10:29 PM |
|
As someone who has some BTC invested here, I totally agree with you. An expected withdraw time and "best service hours" would be very useful. It would also be nice to receive an automated email when our withdraw request is first received, and again when it is processed letting us know when we should expect to receive the payment.
|
|
|
|
|
|
mchu168
|
|
July 07, 2015, 02:06:35 AM |
|
BTW I did finally get my coins but it took 7-8 hrs.  |
|
|
|
|
|
Eric Mu (OP)
|
|
July 08, 2015, 05:07:15 AM |
|
BTW I did finally get my coins but it took 7-8 hrs. Apologies for the inconvenience this apparently has caused you. I had been traveling with a phone of poor battery life and spotty Internet connection so was unaware until now. Just checked our internal WeChat conversation history - seems confirms that we experienced either an attack or some system issue preventing the colleague on shift from logging in to approve the withdrawal requests. Here are some of the screenshots as proof.    In addition, I will forward your concern, which I think is legitimate, to the dev team and do what I can to expedite the solution of similar problems in the future. |
|
|
|
|
|
Eric Mu (OP)
|
|
July 08, 2015, 05:15:08 AM |
|
Statement:
For those who want to reach me and get quicker response, I recommend you download WeChat and add me - either "ericmxl" or "15001142914" as a contact. This forum is blocked in China, though I have the technological means that enables me to access it, it does take extra steps, which may cause unnecessary anxiety on your side.
|
|
|
|
|
|
