Eric left the Bixin team, that's why no more support here
They don't have anyone at all here?
There is another person, but I rarely see him.
Yeah, I have the feeling their wallet isn't their main concern anymore. They said almost a year ago they were hiring someone to edit the English text on their site as well and never did it. It's all just fallen to the wayside.
The site is largely in English..just a few popups that still come up in chinese
Being in English and being in correct English are two vastly different things. If you want to cater to English speakers, you should hire someone that can properly write in the language. I even offered to do it for them and was rejected (there was a claim about an Australian that was supposed to do it, but that apparently never came to be).