LiveCoin.net >Buy/Sell/Exchange>New pairs:BVK/BTC,APOD/BTC,KTETH/BTC

[LiveCoin]

sasetti_78, the specified transaction was deposited to your account on 10.05.2017, which was duly confirmed by the Customer support service operator through ticket. After that, these funds were used by you for trading. We do not understand what is the reason of your claims. Actually, you are deceiving the community by spreading misleading information.

[sasetti_78]

sasetti_78, the specified transaction was deposited to your account on 10.05.2017, which was duly confirmed by the Customer support service operator through ticket. After that, these funds were used by you for trading. We do not understand what is the reason of your claims. Actually, you are deceiving the community by spreading misleading information.

as well as cheaters and arrogant maybe you're a bit 'stupid ... you have deleted my account! this is the solution. I have all the photos of the data and the transactions of my coins. Expect a visit from competent authorities. I will spread the word of how you behave. I will give you my 450+ 8 LISK DEAD OF HUNGER

[ziyush]

Are you listing any New COIN based on there Features?
Or you are also charging Fees for Listing Coin

[LiveCoin]

you're a bit 'stupid

First of all, you broke terms of services by threatening a support officer, that is why your account has been locked, but this happened after we let you to withdraw all of your funds. So, we didn't lock no penny of yours.

1. You send a claim to support officer after a half a year of your transactions has been   sent. We accept requests only for the last 30 days. Your request was 180+ days old. We have had all the right to cancell your ticket, but nontheless we decided to reivew and reply.

This is your Lisk transactions with dates.

10.05.2017 16:58:42
Amount: 450 LSK
TxID: 16105355644745646312

11.06.2017 13:48:54
Amount: 8.1 LSK
TxID: 740065909471322139

These transaction has been credited to your account on the specified dates. Then you made some trades and eventually sold LSK and bought another assets.

Finally you withdrew GNT, XEM, DGB, DOGE, BTC:

13.01.2018 19:26:33
Amount: 275 GNT
TxID: 0x04b99fb6fbd75a3c357a19bec0162f6e5c365756d08963622554e0d3446fcd66

13.01.2018 19:26:33
Amount: 215 XEM
TxID: d4ee72041d611929241cb241276bf24ffea3f539c447292272f82e38497070b3

13.01.2018 19:26:33
Amount: 331 DGB
TxID: 335982a96a38f6c631332c6eace21925ade4391fb97ae3093a807e93168328ef

13.01.2018 19:26:33
Amount: 1 084.11541478 DOGE
TxID: 205d5f7da5af442e60b862b3234b5e42e609bec75817c3a014dd6f6760d42f95

13.01.2018 19:26:33
Amount: 0.01452038 BTC
TxID: f16fb4487438464c7dc40c158255c395cec6d08a4c1b59aa135ccab7353b88d8

This is what happened in your account. And after a half of year you opened a ticket and ask us to deposit you LSK which were deposited 8 months ago. We explained all this to you and you started threatening to our support officer and to Exchange service.

2. Not only you have the right to report to police. We can report to police as well about your fraud activity and regarding your attempts to force support officer to double credit old transactions to your account, as well as about your numerous threatens which are highly illegal in EU.

[LiveCoin]

New Markets

Dear clients, new markets are available for trading:

CRYCASH, pairs CRC/BTC, CRC/ETH, CRC/USD and CRC/EUR

You can find details following this link this link >>>

Wishing you good trading!

[treanski]

man please check your ipbc wallet, there are plenty deposits missing that have been send yesterday(yeah they have been sent with payment id)
and your support dont react for 7 hours now. thank you i lost a few thousand $, because i couldnt trade early

[albanes]

I used to have no problems with Livecoin! now they just overturned me! tell me how can this be the coins on the address is and on the balance of 0 ?? because of this I lost money in this regard, I will try to bypass this exchange!

support does not react!

[LiveCoin]

man please check your ipbc wallet, there are plenty deposits missing that have been send yesterday(yeah they have been sent with payment id)
and your support dont react for 7 hours now. thank you i lost a few thousand $, because i couldnt trade early

I used to have no problems with Livecoin! now they just overturned me! tell me how can this be the coins on the address is and on the balance of 0 ?? because of this I lost money in this regard, I will try to bypass this exchange!

support does not react!

This coin is still in test mode until the official announcement. Before that you are at your own risk when dealing in this asset.
When you get IPBC deposit address , you saw this warning https://prnt.sc/iida39  You can not get IPBC address without agreeing with a warning. If you sent a request to the technical support, please wait, you will be answered.

[LiveCoin]

New Markets

Dear clients, new markets are available for trading:
KAPU, pairs KAPU/BTC, KAPU/ETH
Ambrosus, pairs AMB/BTC, AMB/ETH
SPACOIN, pairs SPA/BTC, SPA/ETH

You can find details following this link this link >>>

Wishing you good trading!

[juliusg]

Also experienced some issues with deposits today. Wallets went under maintenance during my transaction which is why I think I got burned here.

Reached out to Livecoin.net about the issue, and really hope (and need) to resolve it. Will post an update here about it.

[juliusg]

Also experienced some issues with deposits today. Wallets went under maintenance during my transaction which is why I think I got burned here.

Reached out to Livecoin.net about the issue, and really hope (and need) to resolve it. Will post an update here about it.

Got a reply that my request was forwarded to technical team and on Monday I should receive a reply.

Slightly worried (who wouldnt be), but lets wait and see. Will post updates here.

[juliusg]

Did not get a reply from technical support, nor my deposits yet.

However, still patiently waiting, as managed to get in touch with other people who said it should be all good.

[ziyush]

When you start accepting New Coin in your portal

Thanks

[juliusg]

Got a response that I really did not expect.

The support managed to locate my funds, however they state that payment ID is missing and therefore manual crediting will not be possible. The payment ID was added in the transactions, now whether it was misalignment from crex24.com and livecoin.net with the references, or wallet and server maintenance played a role, I do not know.

However, I provided all the required proof of transactions, time, amounts, and ID's, for it to make it easy to verify and credit the coins.

I am looking forward to the solution of this misunderstanding. I have seen that people had these type of issues beforehand and they were fixed for a small fee, which I am willing to pay if that is the case.

This is already stressful as it is, but I hope livecoin.net will properly solve this together.

[LiveCoin]

Got a response that I really did not expect.

Hello.
You sent IPBC without Payment ID.

Please, check this example - this is IPBC transaction with Payment ID
https://explorer.ipbc.io/?hash=ebd2bdae842114cd901b89340d8c1de106eeb31ebf1fec6dd3603f6f26157b66#blockchain_transaction

and here is your transaction:
https://explorer.ipbc.io/?hash=55a6f39285055da3c04ba7efd7db53fcc0f7432d8ba889323467a24375d9a766#blockchain_transaction

it is obvious, that yours do not contain the Payment ID.

There is a warning in the deposit form - Payment ID is OBLIGATORY. If you don't specify Payment ID, deposit will not be credited. Unfortunately search and manual crediting without Payment ID is not possible due to IPBC peculiarities. http://prntscr.com/inkd1b

You also didn't follow our requirement to send small transaction first for test purposes.

We have no idea what you mean by misalignment between us and crex24, we are not bound by anything and we should not coordinate with any third parties as well as with other exchanges. We are adding the coins and process transactions in accordance to the instructions given by the developers.

[LiveCoin]

When you start accepting New Coin in your portal

We will start accepting new applications in mid-April tentatively, due to global technical upgrade of our Platform. First of all, we will handle applications for standard ERC-20 tokens, as well as WAVES- and Lisk-based tokens.

[juliusg]

Got a response that I really did not expect.

Hello.
You sent IPBC without Payment ID.

Please, check this example - this is IPBC transaction with Payment ID
https://explorer.ipbc.io/?hash=ebd2bdae842114cd901b89340d8c1de106eeb31ebf1fec6dd3603f6f26157b66#blockchain_transaction

and here is your transaction:
https://explorer.ipbc.io/?hash=55a6f39285055da3c04ba7efd7db53fcc0f7432d8ba889323467a24375d9a766#blockchain_transaction

it is obvious, that yours do not contain the Payment ID.

There is a warning in the deposit form - Payment ID is OBLIGATORY. If you don't specify Payment ID, deposit will not be credited. Unfortunately search and manual crediting without Payment ID is not possible due to IPBC peculiarities. http://prntscr.com/inkd1b

You also didn't follow our requirement to send small transaction first for test purposes.

We have no idea what you mean by misalignment between us and crex24, we are not bound by anything and we should not coordinate with any third parties as well as with other exchanges. We are adding the coins and process transactions in accordance to the instructions given by the developers.

Dear Livecoin,

I have read on multiple occasions (your forum boards here/bitmedia) that people had the same issue with $KRB and $XMR in the past, for missing payment ID, particularly on livecoin.net

The support ended up helping for 10% fee of the amount to be credited, after information such as tx id, tx amount, time, was provided.

I have provided all of this information with screenshots and verification. I believe that if your team solved these issues in the past with $xmr and $krb, it should be no problem to do the same thing with $ipbc.

I would like to get the same treatment like your previous customers in the past.

Please let me know whether additional information is required.

[juliusg]

Don't get me wrong, I did not intend to sound negative in any way.

Nevertheless, I would highly appreciate if we could resolve this issue the same way your team resolved it with the exchange users in the past, given those instances had identical conditions - missing payment ID for coins such as $xmr and $krb, and manual crediting for 10% fee.

Looking forward to your reply!

[ldd954]

Good Day LiveCoin,
I lost my access via 2FA and have sent an email to help per instructions, but haven't received a response.

I hope it is not too forward to post here asking for some assistance.


Thank you kindly.

[LiveCoin]

I lost my access via 2FA and have sent an email to help per instructions, but haven't received a response.

Hello.
All the requests  are processed in order of priority. Please, don't worry, you will get a reply for sure, the waiting time being included into the 10-days' block out term.