Yes, as has been mentioned many times before, trust is not moderated and user's will not be disciplined except in extreme cases.
Shield has stopped me from getting scammed once so far, and for that I am thankful.
It is unfortunate if he is biased, however he is doing this community a solid at this point.
Well he is not doing a good job in doing his good will for the community because some of his feedbacks are a bit off. I asked him to change his ratings for me in neutral he agreed yet he changed it back to red. I think his words cannot be trusted.
It'll be ok if he could also give his own alts his red feedbacks just to be fair.