There was a time Bitmain had competition and their service was a little more considerate.
But now they are the only company you can buy a miner from that MAY make a profit.
They essentially have a monopoly when it comes to small miners like ourselves. There is no where else to go if we are unhappy and they know it.
So don't expect them to go out of their way to "do what is right."
Just know when you buy something from them that if a benefit is not explicitly in writing, it won't happen.
Cry about it all you want. But they have no incentive to work hard for our good will. Buyer beware.
"Don't expect them to go out of their way to
"do what is right"Unfortunately, I have to agree. We cannot expect bitmain to do what is right.
Now if you are referring to me about crying about it, you are mistaking me stating my involved opinion for crying. I very much have a right to be pissed off at this company for their actions that we agree are wrong. I am personally impacted by their inability to work hard for good will and I plan to continue to call them out at every turn. I have every intention of placing a spotlight on this and I also have every right to do so. I ordered a miner in batch 1 and am a victim of their lack of doing the right thing. I plan to make sure this is discussed on a larger scale than what we have here.
I previously did expect them to do right. It is stupid to think there will not be competition again, because there will be another SPtech. There are other companies in the mining game who will take a leap at selling miners to the public.
We will see how far this lack of incentive to work hard for our good will gets companies when there is competition again. I have no doubt there will always be people who overlook, defend, and say whatever in these situations, they haven't lost anything, what do they care. I care even if I haven't been ripped off. I care because I would like to see something succesful happen here. IF this was about making a profit I wouldn't have bought the miners I have, and certainly wouldn't have purchased the S7, this is about being treated correctly and seeing my fellow community members, and this experiment in currency growing into something formidable. This ecosystem needs to be powered by people and companies who are less selfish and are part of the community, not leaching from it. We need partners in this effort, not companies where we are unable to expect them to make the right choices for themselves as a proper business.
We should have higher expectations of these companies, and especially bitmain.
For the gentleman calling this "nerd stuff", I respectfully disagree. This "nerd stuff" has the potential to be life changing for some extremely poor people around the world. I think many people fail to see how these decisions by bitmain are not only a lack of good will, but a sheer lack of even them caring about their own business, and not caring how they are portrayed in the media. This gives the media yet another example of how the bitcoin community is nothing but a bunch off druggies, scam artists, and rip offs. This shows them how we support such. How are people supposed to feel their money is safe in bitcoin when the only company where you can purchase the very thing that secures the network, well, that company doesn't care much about that, they have no concern about doing what is right, and what they do care about is instant gratification, among other things which certainly have little to do with customer service and reputation.
No one is saying this is a good thing, but we can have in-fighting regarding the severity of how bad it is. That in itself is confusing and speaks volumes to the outside world looking in.
Maybe more people could spend a minute thinking of why they are involved with bitcoin. I apologize, because I thought most of us are here to take part in making something better. Normally in my life that is the reason I take part in a project, to make it a better overall experience for all of us who care and want to possibly experience something which has the power to change our current way of thinking about currency. It all starts and ends with the small building blocks along the way.
I believe we have seen very few people who are happy with the few S7s which have shipped. Finally bitmain have admitted the issue publicly, but the plan to resolve it, and how they intend to complete the sale is not what I agreed to when I sent my money. If someone thinks I am unreasonable in my expectations, I think they should evaluate theirs.
I do expect to receive what I paid for without resorting to fine print being twisted and if that is the world some of you wish to live in then keep making those choices, and keep allowing that for yourself, but do not tell me I am wrong for expecting to be treated as any paying customer should be.
This is another building block for bitcoin, and if we want a successful bitcoin environment we must not only ask for it, but fight for it. Accepting it is now the status quo to be taken advantage of is not on my agenda, but I respect anyone else's right to be happy with low expectations. If you are happy with such, you have an S7 miner on order, and do not think there is anything to be done, hey that is your right. I will defend your right to be happy with such, but please respect my right to be extremely unhappy. Call it crying if you want, I call it reasonable dialog regarding something which could be a stepping stone in a life changing protocol. I hope you respect my right to voice concerns when my mining peers are treated as though they are nothing and do not matter.