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Author Topic: Havelock Investments - Exchange feedback/comments  (Read 247722 times)
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January 06, 2013, 02:06:40 PM
 #1

Hi all I've had a request for an official thread to discuss or allow feedback on Havelock Investments (the site, not the mining fund). So please, use this thread Smiley

https://www.havelockinvestments.com

Cheers,
 James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 06, 2013, 02:10:45 PM
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Reserved

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January 06, 2013, 02:26:12 PM
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No complaints, only a concern: will Havelock Investements be able to keep up with the growing user (and scammer) base, and maintain their excellent quality of service and responsiveness? I certainly hope so.

They're there, in their room.
Your mining rig is on fire, yet you're very calm.
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January 06, 2013, 03:02:55 PM
 #4

You guys are awesome. However, We don't know enough about you. Just the fact that it's run by a Canadian corporation which we don't know or even your last name, James. My apolgies, James Grant.

It seemed like a good idea at the time.
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January 06, 2013, 03:17:49 PM
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You guys are awesome. However, We don't know enough about you. Just the fact that it's run by a Canadian corporation which we don't know or even your last name, James. My apolgies, James Grant.

Well, what would you like to know? I'll answer whatever I can.

James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 06, 2013, 03:39:57 PM
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No complaints, only a concern: will Havelock Investements be able to keep up with the growing user (and scammer) base, and maintain their excellent quality of service and responsiveness? I certainly hope so.

I certainly expect to be able to!

James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 06, 2013, 07:10:29 PM
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;tldr: praise of site

I want to voice some comments about the site (mainly user interface):

This is probably the best implementation of a trading web interface I've seen in the bitcoin world (or anywhere for that matter). Here's why:

  • Things are condensed and look nice. I don't have to click through too many pages to gather information and place orders. That can basically all be done on the buy/sell page.
  • The form for buying is above the bid side of the orderbook and the form for selling above the sell side of the orderbook. That's how it's done!
  • Account Overview: Shares are displayed as <shares I own>/<shares in escrow>, that is awesome. Summing up total value of stuff is pretty cool, too.
  • everything is interlinked really well
  • All necessary fund info right on the site
  • And last but not least something I've been asking quite a few sites to implement but none has afaik: my own orders are highlighted in the orderbook! Yesss!

In addition: no trade fee? coolness! Fast bitcoin deposit (don't even know what it is... 3 confirms?).

Some improvements could still be made, though:

  • Display server time and timezone somewhere (at the top maybe) or at least state the timezone somewhere so I can interpret timestamps correctly.
  • Sorting/Filtering in tables (especially in the transaction table) would rock. CSV-Download of transaction table would help, too.

An I have a question:

  • In the orderbook, I see in Qty column: x/y. What's x and y?

well done, lightbox!

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January 06, 2013, 07:19:07 PM
 #8

Very nice interface; looks like a significant investment on your part.

What's your strategy for protecting your users against action from trigger-happy bureaucrats?  Do you plan to become a registered/licensed business, or do you have some way to allow everyone to carry on if worse came to worst (such as all issuers know who all of their investors are at any given time)?  I just want to have confidence that I'm not going to lose my money/have a tremendous pain the backside as was the case with GLBSE.
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January 06, 2013, 07:29:48 PM
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I second AllYourBases question.

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January 06, 2013, 08:30:30 PM
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Very nice interface; looks like a significant investment on your part.

What's your strategy for protecting your users against action from trigger-happy bureaucrats?  Do you plan to become a registered/licensed business, or do you have some way to allow everyone to carry on if worse came to worst (such as all issuers know who all of their investors are at any given time)?  I just want to have confidence that I'm not going to lose my money/have a tremendous pain the backside as was the case with GLBSE.


The only user information we collect is email address so that's all that could be provided given a court order
We are a registered business. Federally incorporated in Canada.
Yes issuers have access their unit holder (investors) list which contains two columns: email address and qty owned

Cheers,
James


https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 06, 2013, 08:35:52 PM
 #11

;tldr: praise of site

I want to voice some comments about the site (mainly user interface):

This is probably the best implementation of a trading web interface I've seen in the bitcoin world (or anywhere for that matter). Here's why:

  • Things are condensed and look nice. I don't have to click through too many pages to gather information and place orders. That can basically all be done on the buy/sell page.
  • The form for buying is above the bid side of the orderbook and the form for selling above the sell side of the orderbook. That's how it's done!
  • Account Overview: Shares are displayed as <shares I own>/<shares in escrow>, that is awesome. Summing up total value of stuff is pretty cool, too.
  • everything is interlinked really well
  • All necessary fund info right on the site
  • And last but not least something I've been asking quite a few sites to implement but none has afaik: my own orders are highlighted in the orderbook! Yesss!

In addition: no trade fee? coolness! Fast bitcoin deposit (don't even know what it is... 3 confirms?).

Some improvements could still be made, though:

  • Display server time and timezone somewhere (at the top maybe) or at least state the timezone somewhere so I can interpret timestamps correctly.
  • Sorting/Filtering in tables (especially in the transaction table) would rock. CSV-Download of transaction table would help, too.

An I have a question:

  • In the orderbook, I see in Qty column: x/y. What's x and y?

well done, lightbox!

Thanks for the positive feedback and comments!

I'll get the date/time/timeline added somewhere obvious this week when I'm back in the office.

The qty x/y is the  remaining/total for the order

Ie 4/10 means the order was for 10 units total but there's only 4 left for that order.

Cheers,
 James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 07, 2013, 05:51:52 PM
 #12

  • Display server time and timezone somewhere (at the top maybe) or at least state the timezone somewhere so I can interpret timestamps correctly.
  • Sorting/Filtering in tables (especially in the transaction table) would rock. CSV-Download of transaction table would help, too.

Server date/time is now at the top-right in the site header (and thus, on every page)

Sorting/Filtering i'm not going to implement for now (maybe later...), I want to keep all the tables as simple as possible, there's already a lot of data to display and adding controls buttons/links/icons to the table will just clutter it even more..

I did however, add a CSV download of the transactions table Smiley

Cheers,
 James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 07, 2013, 06:09:30 PM
 #13

Very nice interface; looks like a significant investment on your part.

What's your strategy for protecting your users against action from trigger-happy bureaucrats?  Do you plan to become a registered/licensed business, or do you have some way to allow everyone to carry on if worse came to worst (such as all issuers know who all of their investors are at any given time)?  I just want to have confidence that I'm not going to lose my money/have a tremendous pain the backside as was the case with GLBSE.


The only user information we collect is email address so that's all that could be provided given a court order
We are a registered business. Federally incorporated in Canada.
Yes issuers have access their unit holder (investors) list which contains two columns: email address and qty owned

Cheers,
James



Fantastic, that helps a lot!  Still doesn't solve the problem of single-point-of-failure, but it looks like you've taken a bunch of good steps to limit the potential damage.  Nice work! Smiley
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January 07, 2013, 07:43:23 PM
 #14

  • Display server time and timezone somewhere (at the top maybe) or at least state the timezone somewhere so I can interpret timestamps correctly.
  • Sorting/Filtering in tables (especially in the transaction table) would rock. CSV-Download of transaction table would help, too.

Server date/time is now at the top-right in the site header (and thus, on every page)

awesome, thanks!

Sorting/Filtering i'm not going to implement for now (maybe later...), I want to keep all the tables as simple as possible, there's already a lot of data to display and adding controls buttons/links/icons to the table will just clutter it even more..

tell me about it! That's why I didn't even suggest to add more tooltips Wink It's probably a good decisions to keep things lean and clean.

I did however, add a CSV download of the transactions table Smiley

you rock! A header line in the csv would round things up nicely *grin*

thanks for listening and implementing!

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January 07, 2013, 08:46:49 PM
 #15


you rock! A header line in the csv would round things up nicely *grin*

thanks for listening and implementing!

Ask and ye-shall-receive!  Header line added.

James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 08, 2013, 06:37:14 AM
 #16


you rock! A header line in the csv would round things up nicely *grin*

thanks for listening and implementing!

Ask and ye-shall-receive!  Header line added.

James

are you looking for work?

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January 08, 2013, 02:54:36 PM
 #17


you rock! A header line in the csv would round things up nicely *grin*

thanks for listening and implementing!

Ask and ye-shall-receive!  Header line added.

James

are you looking for work?

Always!  Gotta keep my employees busy (and paid! lol)

My "day job" is owner of http://www.lightbox.ca we do all kinds of web development, IOS development, etc.  Need something done?  Feel free to PM me or email james@lightbox.org

Cheers,
 James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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January 15, 2013, 04:47:31 AM
 #18

Looks great so far. Keep up the good work.

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January 16, 2013, 04:06:45 PM
 #19

The UI is really good, it's easy to navigate.

A few suggestions-
SDICE is missing a fact sheet.
Do you think it would be a good idea if you showed, in the trade history, the type of order (buy sell)?

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January 16, 2013, 06:54:59 PM
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The UI is really good, it's easy to navigate.

A few suggestions-
SDICE is missing a fact sheet.
Do you think it would be a good idea if you showed, in the trade history, the type of order (buy sell)?

Thanks for the feedback!

The fact sheet isn't needed, because SDICE is not an offering directly with Havelock, its simply a passthrough, you can read the IPO fact sheet on MPEX from the link in the summary/overview page.

For the type of order in the trade history, that doesnt really make sense.. because you can't have a BUY without a SELL.. its a "trade", ie, one person is selling and another it buying a certain number of units at a certain rate. The "type" for every trade is both a buy AND a sell.

Cheers,
 James

https://www.canadianbitcoins.com for quick & easy buy/sell with $CAD
Canada's Oldest Bitcoin Brokerage.  Serving Canadian Bitcoiners since 2011!
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