I will try that to upload some pics real quick.
pls. seeing the wallet addresses in your account when clicking receive, etc... as well as seeing the pending lines below the accounts helps link the tx to the account.
Its a strange situation...
I dont understand why they would need a deposit to change a withdraw. Usually a failed Tx, just gets dropped after some amount of hours/days and the system will re-send the tx... but I have no clue how they configured their servers/service.
are you trying to withdraw to a new segwit address (not beginning with a 1 or 3)? I could see this being an issue by guessing blindly...
but frankly; it makes zero sense to need an incoming tx of .1 for any reason whatsoever..... to fix anything.
So let me try and straighten the details out:
https://blockchain.info/address/1GeW43Q1ZCsQJcYmgTaGBrYiAEXo2i4E7P1GeW43Q1ZCsQJcYmgTaGBrYiAEXo2i4E7P is your personal wallet?
or is it the exchange's wallet in your exchange account?
Assuming it's the exchange's address and you sent from: 1LfMRFEtGevbwiqeY3TLeHvrw6J6w9Jgm7
The tx of just over .1 was received as over .1.... so I am unsure why it could be seen to them as being less than .1
much confusion. I'm in for more info; hopefully I can help figure out whats going on.
My last withdraw of almost .1 went through just fine a few days ago.
https://imgur.com/a/WBAFg*edit* simply wow.
I have no idea.... they never mentioned a fee for the system fucking up or anything.... or in the support requests considering they asked for .1, not .102, never mentioned a fee, etc.
I do not understand why..... and, frankly, this is very disheartening to see it.... I am kind of at a loss for words.
Can you get any reasoning for the need to send a payment? Can they explain it to you logically at all? Because I see no logical reason to need a payment in order to get your payment. They are seriously dropping the ball big time. There's no excuse for this $hit.
So yeah. I feel your pain right now for sure.....