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Author Topic: FJ Agrees to make payment after extraordinary display of scumminess(Cliffs inOP)  (Read 7188 times)
TwitchySeal (OP)
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April 12, 2016, 08:26:40 AM
Last edit: May 19, 2016, 06:13:09 PM by TwitchySeal
 #1

5/19 Update:

FortuneJack says they will be splitting up 3 BTC among each of the video contest contestants.

The rules posted in December offered "a total of 3 BTC each.", but I think everyone is satisfied as they obviously screwed up the rules and are at least now paying out 10 times more than what was originally sent.  

That being said, as of right now they haven't apologized or even admitted to any wrong doing.  They basically ignored the issue hoping it would go away.  When they realized it wasn't going away, they tried to cover it up with more lies.  Only after being caught lying again, did they decide to pay...


Cliffs:

April 12th - I started this thread.  FJ responded twice claiming they owed nothing and the contestants should be grateful FJ was generous enough to send them .03 BTC since they didn't have to.
They ignored the whole thing for the next month.

May 13th - They made post implying that users were disqualified for fraudulent views on their videos.  (This was bullshit - majority of videos had under 100 views, the most was around 300)

May 17th - They made a post with mostly irrelevant info and a couple lies.
Lie #1-
Quote
We never advertised 100 BTC in prizes, as there was only 27 BTC prize fund.
Lie #2-
Quote
We never deleted posts written on our thread, unless it was a scum or false accusation written in Bold and Red format.
Proof that both were lies in this post: https://bitcointalk.org/index.php?topic=1434612.msg14861247#msg14861247

May 16 - They this absurd claim about me.  There is absolutely no truth to this statement:
Our negative relationship started with you demanding to be payed for signature campaign posts, when you were not even enrolled in it. After attaching our signature to your profile and posting on the forum, you demanded to be payed overrunning the usual procedure every community member has to pass. Since then, you spam and scam the thread.

May 17 - Brand new account claiming to be COO of Bitcoin PR Buzz makes a post claiming the "3 btc each" Press Release made in Feb was her fault because she changed it after they sent it to her.
I posted proof that just before she made this post, FortuneJack edited their own post from December, which said the same exact thing this person claimed was her mistake in Feb.
Requests to confirm she worked for a seperate company and what her relationship to FJ was have all been ignored.

May 18th - FJ claims it was Bitcoin PR Buzz' fault that the rules were posted wrong from the FJ account in December.
Pokerplayers should check out their lol evidence screenshot of tournament lobby payouts: https://bitcointalk.org/index.php?topic=1434612.msg14885728#msg14885728



Oh and this is unrelated but they think it's fine to advertise 4% rake and take 5%  (This is actually a big deal for a serious poker player)

The rake is advertised as 4% at cash tables, but they are taking 5%. This needs to be fixed immediately.

No response to this? Should be fixed. Uncapped 5% rake for a bitcoin poker site is just stupid.

The extra 1% is distributed among the top rake makers of the network, this is a mandatory requirement of the network we are enrolled in.

Original Post Below





Fortune Jacks has maintained a reputation by appearing to be available on this forum to answer any questions and defend themselves against any accusations the way an honest business would.

In reality, they are using Bitcointalk to maintain a good reputation while consistently behaving scummy.

When a player comes to their thread with an issue , they are often bullied into silence by other users who are clearly being motivated to protect FJs reputation at all cost.  If that doesn't work, FJ simply deletes the post and the thread continues to be flooded with praise from signature campaign members working on meeting their monthly quota.

I will be bringing more attention to these practices in another post (FJ is not the only site abusing bitcointalk) as I see it as a much bigger problem than the two separate issues below.




ISSUE #1 - The Youtube Video Contest

From December - April, FJ ran a contest with over 100 BTC in prizes to the winners who would be announced on April 1. This contest was heavily advertised. April first came and went, no winners were announced, it seems they ended up awarding a total of 0.28 BTC to the 8 entries and refuse to respond to any questions.

The rules for the contest:
Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.

In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!

Note: Only the top 3 prizes have a minimum # of views required.  Also, they ended up extending the deadline to April 1.

The prizes:


One could interpret the prize chart as 4-10 receiving 3 BTC or 4-10 sharing 3BTC however FJ clarifies that 4-10 would receive 3 BTC each.
A grand total of 10 BTC will be given to the contest’s first placer, which will be followed by a Bitcoin prize worth 7 BTC and 4 BTC for the second and third place winners. Honorary victors like the fourth to the thirtieth placers will receive a total of 3 BTC each.

On another note, the Jack’s Favorite award will be given to the entry that has been personally handpicked by the moderators of this Bitcoin casino. Of course, the titleholder for this reward will receive special and exclusive perks courtesy of FortuneJack.


The FortuneJack YouTube Video Contest which is the latest promotion on deck the Bitcoin casino, but it is unlike the typical Christmas and holiday bonuses and promotions that require playing Bitcoin slots and other games.  This FortuneJack exclusive opens a refreshing and interesting portal where participants can earn lucrative amounts of BTCs out of their uniqueness and creativity.

Participants of the  FortuneJack YouTube Video Contest can win up to 10BTC when they place first in this one-of-a-kind contest in BTC gambling. The mission is to show why FortuneJack is the better casino.

Partakers must keep in mind that their video must use Fortunjack tagline "why look for fortune elsewhere?". Their entries must run 3-15 min and must have a video and audio quality not lower than 480p. Winners will be determined based on the overall views their videos have garnered all throughout the campaign, which will be from Jan 15 to Feb 29,2016.

In order to land on the first place spot, entries must generate over 15,000 views, the second place must generate at least 7,000 views and third place 10,000 views.

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!

On April 1st, no winners were announced.  Nothing was announced.  Someone who entered the contest shared the email the received:

I believe the reward was the same for all entries, 0.03BTC.

Since April 1st, several users have requested FJ explain what happened, they have ignored all of it, responding only posts like this one: [LINK]


ISSUE #2 - Poker at Fortune Jack


FortuneJack opened a poker room a couple months ago, which is what caught my attention.

They run micro stakes and freeroll tournaments mostly.

They also do not manually approve withdraws or enforce any traditional rules to prevent players from multi-accounting.  They have created a situation where a player can easily play the same tournament from many accounts, and instantly withdraw any funds should they win.

On March 9th I first asked them if they intended to take any steps to prevent honest players from being cheated.  In case they weren't, I suggested they simply inform all the players that they were not preventing players from using multiple accounts.  By not saying anything, they were making any honest player a victim.

FJ responded to a few other posts, but not mine, so I asked again on March 10th. [LINK] After being ignored for a week I asked again [LINK] This time I got a reply:

Dear user,

Thank you for the interest in the above mentioned clauses. We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder. Your opinion matters, thank you for helping us improve your future visits! Have a great day.

Since this response, nearly a month ago, they have failed to respond and begun to simply delete posts questioning them.  In the same period, however, they have renewed their signature campaign and responded to thank anyone who paid them a compliment.  

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April 12, 2016, 09:18:27 AM
 #2

Video contest was one of the reason why I played there.I am sure they are a bit shady in way they operate.


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April 12, 2016, 10:00:17 AM
 #3

yeah .... I just asked the support and they said that Fortune Jack already rewarded all contestant

Based on https://www.youtube.com/playlist?list=PLb6_CXwPwD5UgYC6p25dTcjEnJ3uw7l2p there are 11 videos
1 was being made by fortune jack , so there only 10 contestant that submitted the video
That was included my video as well !

They said that they will contact the winner by email but I NEVER RECEIVED ANY SINGLE EMAIL YET FROM FORTUNE JACK

Fortune Jack is professional site, but with this incident , it made FJ become unprofessional site !
Prove me wrong please !
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April 13, 2016, 06:37:35 AM
 #4

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? That is fine if they indeed didn't generate the views required, but shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted by FJ itself? If FJ indeed only paid each participants 0.03BTC (if they paid at all) then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

.
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April 13, 2016, 06:40:27 AM
 #5

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? If so, shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted above? If FortuneJack indeed only paid each participants 0.03BTC then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?
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April 13, 2016, 06:42:40 AM
 #6

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?
No, harassing signature campaign participants won't solve anything. I've seen it happen with the DiceBitco.in scam and it only causes people to be angry and annoyed at both sides.

You could send them a friendly message telling them about this scam accusations, but I won't stand for harassment.

.
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April 13, 2016, 06:48:50 AM
 #7

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?
A post in FJ sig campaign thread should be enough, let the participants figure out if they want to advertise a scam(although I don't think any would leave)
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April 13, 2016, 06:49:38 AM
 #8


You could send them a friendly message telling them about this scam accusations, but I won't stand for harassment.

That's very kind.Anyhow let's wait for the owner to reply here.I remember one of the guys around tried really hard for that youtube contest ,he was paying people to share the video on social networks.Never knew he ended up with 0.03.

A post in FJ sig campaign thread should be enough, let the participants figure out if they want to advertise a scam(although I don't think any would leave)

Look,who's back   Cheesy They don't have any spots open since months now .The participants definitely won't leave or stop advertising the campaign.The youtube contestants deserve to get paid though.
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April 13, 2016, 07:05:21 AM
 #9

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?
No, harassing signature campaign participants won't solve anything. I've seen it happen with the DiceBitco.in scam and it only causes people to be angry and annoyed at both sides.

You could send them a friendly message telling them about this scam accusations, but I won't stand for harassment.

I agree that giving the sig campaign members a hard time as a whole won't accomplish anything.

However, with both Betcoin.ag and FortuneJack, their signature campaigns are the only reason they are able to to maintain the appearance as if everything is great.

It's a whole lot easier to ignore the 1 or 2 guys asking "hey, where's our money" when you have 8 or 9 people posting simple questions followed up with compliments.  

Then there are the campaign members who are so eager to please in hopes of a "treat" they will lie or try to bully any who criticize their site.  

I suppose I'm getting off topic as this thread is about specific issues with Fortune Jack.

Mitchell, do you think it would be appropriate to make thread in Meta about the way FJ and Betcoin.ag are (imo) abusing signature campaigns?   Or reputation?  Or scam accusation?  I dont know.

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April 13, 2016, 07:07:51 AM
 #10

Mitchell, do you think it would be appropriate to make thread in Meta about the way FJ and Betcoin.ag are (imo) abusing signature campaigns?   Or reputation?  Or scam accusation?  I dont know.
Service discussion(self-explainable I hope) is a good place to post , I believe. Can't say I know of any reasons this is connected to the forum directly, to post in meta
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April 13, 2016, 11:26:46 AM
 #11

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? That is fine if they indeed didn't generate the views required, but shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted by FJ itself? If FJ indeed only paid each participants 0.03BTC (if they paid at all) then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

I can't say for sure how many entries there were, but agree with the rest of your post.  For the record, I did not enter this contest and have not spent much time on the site at all.  I just began following the thread about two months ago when they launched poker and figured if I didn't speak up this would probably be buried.

They also confirmed in their YouTube contest thread that they were receiving quality entries, although it's very possible they were just saying that at the time I suppose:

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made. You can be even better if you make a little effort and submit your version showing your vision, your ideas about FortuneJack. Please be more active, submit your video and become the winner who will be awarded with 10 BTC!!!

Dear Video Contest Participants,

We would like to thank you for all your amazing videos that you managed to create for our video contest. Your creativity, your effort goes beyond the limit.  Our team is delighted to see you trying to put your all understanding about FortuneJack and show the advantages to the public of becoming our user. We have to admit, you managed to gather and come up with the fabulous outcome.


FJ is online now, just got a few of these in my inbox:


Quote
Deleted Post
« Sent to: TwitchySeal on: Today at 06:58:22 AM »
Reply with quoteReply with quote  Remove this messageDelete 
A reply of yours, quoted below, was deleted by the starter of a self-moderated topic. There are no rules of self-moderation, so this deletion cannot be appealed. Do not continue posting in this topic if the topic-starter has requested that you leave.

You can create a new topic if you are unsatisfied with this one. If the topic-starter is scamming, post about it in Scam Accusations.


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April 13, 2016, 12:43:09 PM
 #12

yeah .... I just asked the support and they said that Fortune Jack already rewarded all contestant

Based on https://www.youtube.com/playlist?list=PLb6_CXwPwD5UgYC6p25dTcjEnJ3uw7l2p there are 11 videos
1 was being made by fortune jack , so there only 10 contestant that submitted the video
That was included my video as well !

They said that they will contact the winner by email but I NEVER RECEIVED ANY SINGLE EMAIL YET FROM FORTUNE JACK

Fortune Jack is professional site, but with this incident , it made FJ become unprofessional site !
Prove me wrong please !

Dear User,

All 10 participants have got emails and prizes from FortuneJack team. Please check the email you have registered with at fortunejack.com . If you have any questions contact us at support@fortunejack.com

Thank you

Regards

FortuneJack Team

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April 13, 2016, 12:48:07 PM
 #13

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? That is fine if they indeed didn't generate the views required, but shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted by FJ itself? If FJ indeed only paid each participants 0.03BTC (if they paid at all) then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Dear User,

In spite of the fact that none of the videos met the required criteria, but we rewarded our participants anyway. Video # 1 was rewarded with Jack's Favorite prize and other participants also got small rewards. If you have any further questions we are ready to discuss them by email support@fortunejack.com.

Thank you

Regards

FortuneJack Team.

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April 13, 2016, 01:09:54 PM
 #14

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? That is fine if they indeed didn't generate the views required, but shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted by FJ itself? If FJ indeed only paid each participants 0.03BTC (if they paid at all) then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Dear User,

In spite of the fact that none of the videos met the required criteria, but we rewarded our participants anyway. Video # 1 was rewarded with Jack's Favorite prize and other participants also got small rewards. If you have any further questions we are ready to discuss them by email support@fortunejack.com.

Thank you

Regards

FortuneJack Team.

Did you inform the users individually why they were disqualified?  

Why did you ignore all the users who were asking for information on the contest over the past 13 days?

How do you explain these comments, if not a single entry met the required criteria?

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made.

Dear Video Contest Participants,

We would like to thank you for all your amazing videos that you managed to create for our video contest. Your creativity, your effort goes beyond the limit.  Our team is delighted to see you trying to put your all understanding about FortuneJack and show the advantages to the public of becoming our user. We have to admit, you managed to gather and come up with the fabulous outcome.

Why have you not responded to my poker related question?  I first asked on March 10th, a week later you told me:
Quote
We read your message, we are aware of that and we will provide you with the answer.

Today is April 13th, and you are deleting the questions from your thread which are still unanswered.

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▀▀▀████████▀▀▀
█████████████LEADING CRYPTO SPORTSBOOK & CASINO█████████████
MULTI
CURRENCY
1500+
CASINO GAMES
CRYPTO EXCLUSIVE
CLUBHOUSE
FAST & SECURE
PAYMENTS
.
..PLAY NOW!..
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April 13, 2016, 01:25:27 PM
 #15

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? That is fine if they indeed didn't generate the views required, but shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted by FJ itself? If FJ indeed only paid each participants 0.03BTC (if they paid at all) then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Dear User,

In spite of the fact that none of the videos met the required criteria, but we rewarded our participants anyway. Video # 1 was rewarded with Jack's Favorite prize and other participants also got small rewards. If you have any further questions we are ready to discuss them by email support@fortunejack.com.

Thank you

Regards

FortuneJack Team.

Did you inform the users individually why they were disqualified?  

Why did you ignore all the users who were asking for information on the contest over the past 13 days?

How do you explain these comments, if not a single entry met the required criteria?

So far, the participants of the contest have been very active and submitting videos to Fortunejack. The process is very dynamic and videos look very creative and well-made.

Dear Video Contest Participants,

We would like to thank you for all your amazing videos that you managed to create for our video contest. Your creativity, your effort goes beyond the limit.  Our team is delighted to see you trying to put your all understanding about FortuneJack and show the advantages to the public of becoming our user. We have to admit, you managed to gather and come up with the fabulous outcome.

Why have you not responded to my poker related question?  I first asked on March 10th, a week later you told me:
Quote
We read your message, we are aware of that and we will provide you with the answer.

Today is April 13th, and you are deleting the questions from your thread which are still unanswered.

Dear User,

All participants were contacted individually via email and informed about contest results. About your poker issue we are still working on it with our partners. Please be patient. We will definitely get back to you as we NEVER leave our customers without attention.

Regards

FortuneJack Team.


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April 13, 2016, 02:10:45 PM
 #16

All participants were contacted individually via email and informed about contest results.

Is this the email you are referring to?



This email only explains why you were unable to award the 1st 2nd or 3rd prize. 

However, there is clearly no minimum number of views required for 4th-30th place.

There is also no mention that 4th - 30th place prizes would not be given unless 3 players were able to satisfy the requirements for 1st - 3rd place.  This is what you said:
Quote
Honorary victors like the fourth to the thirtieth placers will receive a total of 3 BTC each.


I'm sure you understand that with such high requirements, which nobody was able to even come close to meeting, if you refuse to award prizes for 4th place on it will seem as if you never intended to pay any of the advertised prizes.

 




About your poker issue we are still working on it with our partners. Please be patient. We will definitely get back to you as we NEVER leave our customers without attention.

Uhh, it's been 34 days since I first asked you to clarify your stance on multi accounting and allowing instant cashouts.   The only response was 27 days ago when you told me I've gotten is when you told me:
Quote
We read your message, we are aware of that and we will provide you with the answer. You do not have to reiterate it with that frequency as the reminder.

I can only imagine if these players were cheating you out of your money, rather than other players, you would consider the issue more urgent.  As a result, the only victims will be the players who are not taking advantage of the lack of security.

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April 13, 2016, 02:31:18 PM
 #17

i can confirm that i am participant of fj youtube contest and have received prize 0.03 bitcoin , thankyou for this fj.
but i disappointed on fj email replies say that None of the participants matched the requirements  for the video Sad and participant would recieve well-deserved reward?, can't see the rules like this before. all i can see are 4th-10th would receive 3btc in split prize.
also they said "It was mentioned that the video must be voiced in English" the thing that make some videos claimed as not qualifed. can anyone refer me to the rules that mentioning "video must be voiced in English"

0.03 well-deserved prize for a months work? very appreciated it fj for contest with 27btc prize promised.

I'm in 400,000 euros debt , dont help me , i rather die
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April 13, 2016, 03:53:50 PM
 #18

....
Dear User,

All 10 participants have got emails and prizes from FortuneJack team. Please check the email you have registered with at fortunejack.com . If you have any questions contact us at support@fortunejack.com

Thank you

Regards

FortuneJack Team

I have contact support but I still not received any replied yet , ( especially from tako )
I have checked my fortune jack account, still nothing !


If you have contacted the winner, please send Us the PROOF

Jesus,,, do you think I am a small child that can be fool ??
pawel7777
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April 14, 2016, 12:48:19 PM
 #19

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? If so, shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted above? If FortuneJack indeed only paid each participants 0.03BTC then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?

Nope. Scam accusation relates to video contest, not primary FJ activities (casino). You can't say they're advertising scam, unless you see them advertising video contest, which is now closed afaik.

It's also not a scam in classic meaning, as I don't think FJ did directly benefit on all that. They didn't steal anyone's funds, you could say they stole peoples' time and work though (assuming they're actively using submitted vids).

What I think happened here, is FJ fucked up on starting a contest without proper, clear T&C (which is way too common in BTC gambling world). I'm pretty sure they made a mistake and meant 3 BTC to be divided not 3 BTC each. But then, instead of simply saying 'sorry, we made a mistake' they went ahead with weird excuses making it worse.

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April 14, 2016, 10:14:21 PM
 #20

So, to be clear, 10 video's were made, but none of them were able to claim the first three prices (10, 7 and 4 BTC), correct? If so, shouldn't they (and the other 7 video's) be credited 3BTC each according to the picture posted above? If FortuneJack indeed only paid each participants 0.03BTC then that's a huge breach of contract. I'll will give them a negative rating till this issue is dealt with.

I've also archived their YouTube contest thread: https://archive.is/Vzzop

Does that mean their "Campaigners" are advertising a scam ?Technically yes,if so,shouldn't it be brought to halt until the issue is resolved ?

Nope. Scam accusation relates to video contest, not primary FJ activities (casino). You can't say they're advertising scam, unless you see them advertising video contest, which is now closed afaik.

It's also not a scam in classic meaning, as I don't think FJ did directly benefit on all that. They didn't steal anyone's funds, you could say they stole peoples' time and work though (assuming they're actively using submitted vids).

What I think happened here, is FJ fucked up on starting a contest without proper, clear T&C (which is way too common in BTC gambling world). I'm pretty sure they made a mistake and meant 3 BTC to be divided not 3 BTC each. But then, instead of simply saying 'sorry, we made a mistake' they went ahead with weird excuses making it worse.


Yes it is actually a scam in the only real meaning to the word.


Don't know where you are getting your English lessons from?
lol!

I hope more problems like this don't arise from FJ.

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