Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms

[debuni]

Hi worthyou,

As a casino owner who has always made it top priority to provide a trusted and safe place for players to play I am tired of seeing players get screwed over time and time again by other Bitcoin casinos.

In future I would recommend you play only on provably fair sites that have a solid reputation, proven to be trustworthy and no history of withdrawal issues.

There are a few you have been suggested in this thread already and obviously I suggest https://betking.io where we have the highest betting limits, instant withdrawals and proof of funds so you know you will be paid if you win.

I would like to offer you some consolation by sending you 3.45 Bitcoin that you had taken from you unfairly by Bitstarz.

You can either pm me a Bitcoin address or a https://betking.io user id and I can tip it to you on the site. No obligation to play, instant withdrawal if you like.

All the best

This is one awesome move!

Lately I'm totally disappointed from bitcoin world.

Betcoin.TM scammed me for ~8BTC, few users fucked me on auctions and every second person is running a casino site now. Without any proof of solvency, without any idea how to manage it. And most of the sites have terrible support in best.

But this move from BetKing reruns the hope.

Because I believe the future in gambling is Bitcoin. Without limitations, without bullshits. But lately in my trust list are only BetKing, PrimeDice, JustDice and 2-3 bookies.

Fiat bookies are lightly fast limiting winning players, requiring 1000 of documents, Skrill and Neteller /they now are having one owner/ have killing fees + exchange fees and so on. Withdraws are taking days.

Wish you a bright future in Bitcoin World!

[kingcrimson]

Hi worthyou,

As a casino owner who has always made it top priority to provide a trusted and safe place for players to play I am tired of seeing players get screwed over time and time again by other Bitcoin casinos.

In future I would recommend you play only on provably fair sites that have a solid reputation, proven to be trustworthy and no history of withdrawal issues.

There are a few you have been suggested in this thread already and obviously I suggest https://betking.io where we have the highest betting limits, instant withdrawals and proof of funds so you know you will be paid if you win.

I would like to offer you some consolation by sending you 3.45 Bitcoin that you had taken from you unfairly by Bitstarz.

You can either pm me a Bitcoin address or a https://betking.io user id and I can tip it to you on the site. No obligation to play, instant withdrawal if you like.

All the best

It is good to see an honest casino.
I am not saying this to get BTC as I dont want any, but the same thing happened to me as OP, with 5 bitcoins.
I want to spread the word here.
What Bitstarz does is flag your withdrawal and just take it straight out of your account balance.
Basically they have many hidden rules, so everyone who plays is breaking one rule or another.
They enforce it only if you win. They block your withdrawal and send you an email saying 'sorry but you did XYZ, we took your winnings, good luck!"
Bitstarz is a scam 

[kingcrimson]

Looks like Bitstarz lost their chance to make up for it. Good move from dean certainly.

Seems like your luck has turned worthyou!

Well hopefully people read bitstarz replies here and know that is exactly who they are dealing with.

The thing is that they flag withdrawals if its a certain % above your deposit.

Then they comb every single bet you make, trying to find ways to see if you broke rules.

They also attempt to hold your withdrawal for a long time, hoping you get tempted to keep betting. One of my withdrawals was held for 6 hours!

Now seeing it happen to many others users ITT has set me off to expose the psychopaths that run the bitstarz scam.

[kingcrimson]

That's a quite dishonest rule, it should be enforced by the software

(last post on this)
The reason they do not enforce it in the software is because it will give you a chance to win, and no avenue for bitstarz to steal your winnings.

It goes against their interests to be up front about their rules.

The creepy part of the Bitstarz scam is they see nothing wrong with taking someones winnings. That is like the biggest cardinal rule of running a casino when you WIN that is your money. The ONLY way a casino is entitled to steal the winnings out of your hand is it's done through stealing or hacking.

That's it.

The fact they find reasons to take winnings straight out of players accounts, is an enormous betrayal of trust and every intelligent person who finds this thread will never deal there again.

It happened to me last month, it happened to him and many others ITT. Bitstarz are well aware of what they are doing, and the fact that they don't write it in the software, it shows they are making a lot of money off this scam as well as that they get sick pleasure out of it.

[JasonXG]

Here is the story:

I am a big player of bitstarz. I deposit big, bet bigger. Last week i lost 2.54 btc. They credited my account with 0.25 btc loyalty/cashback bonus.

Then i started to play. I played one slot with 0.024 btc. I hit about 2btc win. Then i lowered my bet to 0.012 btc. I get bored, then i played with 0.03 and 0.06 btc. Most of my winnings come from my first 0.024 btc bets.

Then i finished bonus rollover. Requested a 3.45 btc withdraw. They cancelled it and they removed my entire balance. Their claim is " You broke our rules by betting over 0.025 btc ".

I respect their rules. I did not know that rule. However while most of my winnings comes from 0.024 btc bet, they remove whole balance.

I feel scammed. They could remove my bets over 25mbtc (both wins and loses comes from that bets) then remains my balance with comes from 0.025 below bets. Then i could go on to rollever bonus amount.

My advise is that do not play on bitstarz. They can easily remove your balance for any reason as i lose 3.45 btc.

edit: They are breaking their own terms and conditions. Here is the proof:



According the their terms and conditions page:

Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.

Bonus was 0.25btc 30% of that is 0.075. 50 bets of 0.06 would not therefore be in breach of the terms.

That sounds very upsetting. And if they don't want you to bet over 0.025 then why can't a message pop up saying "sorry max bet is 0.025" sounds like they just looking for excuses not to pay you.

Based on the terms about the bonus, yes you broke the rules. Once you broke the rules means you did not deserve to win anything IMHO.
And if you said that they just need to removed your winning and lossing from the over 0.025 bets, it is not fair for them because rules is still rules. If they removed your all your bets above 0.025 means that you did not meet the wagering requirement yet, it will be a double work for the admin because they need to re calculate your wagering.
Be careful next time and read all terms before doing something on any casinos.

Just my opinion.

Then maybe the website should throw an error exception instead of just allowing your to bet over 0.025 . That rule is only there to make excuses not to pay.  Think about it.

[btcgmbling]

Hi worthyou,

As a casino owner who has always made it top priority to provide a trusted and safe place for players to play I am tired of seeing players get screwed over time and time again by other Bitcoin casinos.

In future I would recommend you play only on provably fair sites that have a solid reputation, proven to be trustworthy and no history of withdrawal issues.

There are a few you have been suggested in this thread already and obviously I suggest https://betking.io where we have the highest betting limits, instant withdrawals and proof of funds so you know you will be paid if you win.

I would like to offer you some consolation by sending you 3.45 Bitcoin that you had taken from you unfairly by Bitstarz.

You can either pm me a Bitcoin address or a https://betking.io user id and I can tip it to you on the site. No obligation to play, instant withdrawal if you like.

All the best

Good to see that there is still hope for Bitcoin gaming. I wish someone would have done this when Bitstarz scammed me out of 20 bitcoins the same way as worthyou lol.

[JasonXG]

That's total bullshit. I'm not using them anymore and nor should anyone else. Whynthe does it matter what you bet ? If you go all in and lose that's it. Ita much harder winning by using bigger bets then smaller ones so I have no idea what this casino is talking about. They just making excuses not to pay. Its fine when you losing money but as soon as you win they get so butthurt. Just wow.

[ndnh]

Whynthe does it matter what you bet ? If you go all in and lose that's it. Ita much harder winning by using bigger bets then smaller ones so I have no idea what this casino is talking about. They just making excuses not to pay. Its fine when you losing money but as soon as you win they get so butthurt. Just wow.

It matters because the higher the bet, the bigger the Return to Player.

For example, a player plays a game with 5% house edge. There are 40 outcomes; multipliers (each with equal probability) - 38, 0, 0, 0, 0 ... 0. (high variance)
A player deposits 0.5, claims 100% bonus, goes YOLO. Repeats 40 times. He loses 39 times but wins once.
Total deposited : 20
Total cashout : 38 - (39 * 0.5 * 0.05) = 37.025
RTP : 185.125%

I don't agree that these terms are unreasonable, but in the interest of fairness, it is unprofessional for Bitstarz to remove the entire balance because the player made higher bets (less than 30% too) without being aware of the terms (they could at least mention it in the bonus/deposit page).

[RHavar]

I don't agree that these terms are unreasonable, but in the interest of fairness, it is unprofessional for Bitstarz to remove the entire balance because the player made higher bets (less than 30% too) without being aware of the terms.

I think it's a lot more than unprofessional, it's unethical and scammy.

For instance, my site rules say you can't bet more than 1 BTC. I'm not comfortable with the variance of bets bigger than that (since our edge is so low). So what do we do? We don't allow people to make the bet. If you try, the server will reject the bet (regardless if it would've been a win or loss).  If it were Bitstarz they'd allow people to make the bet and then if person happened to win too much over the coarse of playing, check their history for rule violations and use that an excuse to seize the whole account (even if it wasn't material to the win)


As they've done it multiple times, and repeatedly defend that behavior -- I guess they've made a business decision to be a scammy casino.

[ndnh]

I don't agree that these terms are unreasonable, but in the interest of fairness, it is unprofessional for Bitstarz to remove the entire balance because the player made higher bets (less than 30% too) without being aware of the terms.

I think it's a lot more than unprofessional, it's unethical and scammy.

For instance, my site rules say you can't bet more than 1 BTC. I'm not comfortable with the variance of bets bigger than that (since our edge is so low). So what do we do? We don't allow people to make the bet. If you try, the server will reject the bet (regardless if it would've been a win or loss).  If it were Bitstarz they'd allow people to make the bet and then if person happened to win too much over the coarse of playing, check their history for rule violations and use that an excuse to seize the whole account (even if it wasn't material to the win)


As they've done it multiple times, and repeatedly defend that behavior -- I guess they've made a business decision to be a scammy casino.

I agree. It is unprofessional, unethical and scammy. ;(

[coingamblingreviews]

Hello

I really can't believe you are willing to send my stolen funds. OMG

Here is my btc address

1Pb4m9dPYhyegUruhwKysw5nuZarULGmCP

Let's see what happens

Hi,

I just sent you 3.45 Bitcoin to the address you provided.

Good luck

WOW 

Blown away by BetKing here - amazing move!

[shapeshiftscam]

Hello

I really can't believe you are willing to send my stolen funds. OMG

Here is my btc address

1Pb4m9dPYhyegUruhwKysw5nuZarULGmCP

Let's see what happens

Hi,

I just sent you 3.45 Bitcoin to the address you provided.

Good luck

WOW 

Blown away by BetKing here - amazing move!

WOW, betking paid 3.45 btc for a huge advertisement of his site. That site must be very legit.

[joksim299]

Hello

I really can't believe you are willing to send my stolen funds. OMG

Here is my btc address

1Pb4m9dPYhyegUruhwKysw5nuZarULGmCP

Let's see what happens

Hi,

I just sent you 3.45 Bitcoin to the address you provided.

Good luck

WOW 

Blown away by BetKing here - amazing move!

WOW, betking paid 3.45 btc for a huge advertisement of his site. That site must be very legit.

It is one of the most trusted bitcoin casinos. I am sure he did not pay him for advertisement purposes.

[Lionidas]

That is a considerable amount to lose and surprised they did come to an agreement to atleast allow to take half of the balance and not take it all.
Very sad because now this casino will have a reputation that many will consider when they are looking to join a new casino site and will turn away instantly from this one when they see it.
Nobody would want to see themselves being a situation like this one.

[Barcode_]

That is really bad to remove your balance this way, they should pay player their winnings, I think best is to avoid Bitstarz after listening to so much bad review from many players.

[Trayber]

That is really bad to remove your balance this way, they should pay player their winnings, I think best is to avoid Bitstarz after listening to so much bad review from many players.

Or you just play by the rules at Bitstarz. Every online casino has their own terms and conditions to abide by. If you are not willing to do so then you can't complain when they take back your balance due to breaking the terms set by that casino. It's pretty simple actually. And also don't use bonuses. That's where most of the problems occur. People get greedy though and take the bonus then overbet the terms allowed and come here crying when the casino revokes the balance and winnings.

[RHavar]

Or you just play by the rules at Bitstarz. Every online casino has their own terms and conditions to abide by. If you are not willing to do so then you can't complain when they take back your balance due to breaking the terms set by that casino. It's pretty simple actually. And also don't use bonuses. That's where most of the problems occur. People get greedy though and take the bonus then overbet the terms allowed and come here crying when the casino revokes the balance and winnings.

I have trouble believing that a rational and impartial person could believe that it's ok for a casino to knowingly accept a bet that is "against the rules" which then they can use down the line to take the entire sum of a players money (even unrelated winnings and balance). The reality is players are never going to read every single dot point of the ToS, and if your UI allows them to make a certain type of bet, they will make that type of bet. None of the players are trying to defraud or do anything wrong, they're just trying to gamble and accidentally break these rules.

And if betting more than X is such a grave violation of the rules that it demands a player be punished by having their entire balance taken -- don't you think that bitstarz should add code to prevent players doing it? All this pain could simply be prevented with just two lines of code and it would never happen again. It doesn't even need to be handled gracefully, the server should just not process it.

But I think the real reason is pretty apparent, bitstarz wants players to break the rules so that down the line if they win money can they confiscate all the players money and cite their ToS.

[Shiroslullaby]

But I think the real reason is pretty apparent, bitstarz wants players to break the rules so that down the line if they win money can they confiscate all the players money and cite their ToS.

Yeah, that is some shady shit.
They let you bet an amount, accept the bet, knowing that its breaking the rules, so they can take your money.

I would definitely avoid this site.
If they are pulling things like this, there is no telling what else is going on behind the scenes.
It's poor management, rules, and user interface at best. At worst its total fraud.

[neochiny]

I'll just give this a bump.
I was just browsing through the gambling section and came across this.
I read the whole thread. I actually had no idea there where issues like this with Bitstarz.

That is a well-deserved red trust.     

[Script3d]

I'll just give this a bump.
I was just browsing through the gambling section and came across this.
I read the whole thread. I actually had no idea there where issues like this with Bitstarz.

That is a well-deserved red trust.     

same thing i read all of the pages it only takes a minute so im impressed betking actually gave his 3 btc bitstarz also scammed 20 btc from a guy here in bitcointalk it seems they changed their rules