Be careful! E-Coin/WirexApp may be turning to a scam

[biggbox]

I am curious - is it possible for old Debit/Credit Card numbers to be recycled? For example, card number 400x was first used in 2005 and it was blacklisted for card fraud and cancelled. Is it possible the same number will be recycled in 2016 again? What will happen in that scenario?

[electronicash]

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!


FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!! 

You're over reacting.

Debit cards are an extremely ripe area for scamming. I think in peoples' minds having Visa or Mastercard glued on there sounds super legit. In reality it looks like any old donkey can get on board with them.

I almost fall for it when i heard about them, lucky I just don't have much coin to them so i didn't register. I'm still eager to have a debit card just to brag to friends 

[gosha@e-coin]

Guys, why spread the panic for no good reason?

1. This change has been communicated in several e-mails sent to ALL users. Are you receiving/reading those?

2. We are currently experiencing a large inflow of support tickets, and response times are longer than usual. Again, this has been communicated and explained in an e-mail to users, and there is no reason to worry

No, e-coin has never sent any notice to anyone. Is there anyone who has received a notice of change about the withdrawal delay? NO. So stop trying to lie. Why don't you post a notice on your website? It's been more than 2 weeks since you imposed the withdrawal delay. Just put a warning on your website. But apparently you don't want to. Why? Because you need our money. All liers say "Don't worry", but it assures nothing.

please, post or PM your registered e-mail and we will forward the notice e-mail(s) to you.
If you have not received or read them, doesn't mean they had not been sent out, and especially doesn't give you a right to post ungrounded accusations, let's all respect each other and not throw around strong statements without being sure

[uniquark]

please, post or PM your registered e-mail and we will forward the notice e-mail(s) to you.
If you have not received or read them, doesn't mean they had not been sent out, and especially doesn't give you a right to post ungrounded accusations, let's all respect each other and not throw around strong statements without being sure

No, you haven't sent any notification to anyone. You'd hidden it until someone has written a support ticket. Just read how many people has complained about this on your topic. Have you also forgetten that you pm-ed me this:

"mate, we cannot publish every single fact about every single change - sometimes there is just no time for that, and, more importantly, some things are sensitive and not for public domain."


What the hell? It's your obligation to notify your users any change of terms. What you are doing is a deception.

BIG QUESTION: WHY HAVEN'T YOU PUBLISHED A NOTICE ABOUT THE WITHDRAWAL DELAY ON YOUR WEBSITE? AND DECIDED TO WHISPER ABOUT IT ONLY BY A SUPPORT TICKET?

[Dided1981]

I have also experienced these withdrawal delays, Btc clearing and balance not being updated, ordering a card and not receiving the details via email.
But from the emails I received they always say it was because of updates or something to do with their servers.

[crazyivan]

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

[uniquark]

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card =>  btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalk.org/index.php?topic=917350.msg14866762#msg14866762

[vodaljepa]

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card =>  btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalk.org/index.php?topic=917350.msg14866762#msg14866762

doesn't matter which way it goes, it's still our money and we should have access to it anytime we want

SCAM

[uniquark]

Having so many people complain at the same time is a warning signal. Why 3 days withdrawal delays? This is online service, what kind of delay are you talking about? You do not let people have access tot their money!

btc => your debit card =>  btc => wait for 3 business days to withdraw

see their topic, nothing but complaints and a rude customer service: https://bitcointalk.org/index.php?topic=917350.msg14866762#msg14866762

doesn't matter which way it goes, it's still our money and we should have access to it anytime we want

SCAM

Yep, we deposited btc. Not funded using a debit/credit card.

[uniquark]

Things are getting worse, please report here if you are facing same issues with e-coin. Fortunately, I withdrew all my money from them.

https://bitcointalk.org/index.php?topic=1474245.0
https://bitcointalk.org/index.php?topic=1474219.0

[biggbox]

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

[uniquark]

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

I'm also looking for, but e-coin is the only one who offers btc=>debit => btc, 2-way transfer. It seems like Spectrocoin is also going to start doing that, unfortunately I've no idea when it will become available. I sometimes use cryptocoin's card. They don't offer 2 way transfer but their service is solid.

[uniquark]

Just got a pm from gosha@e-coin, a E-coin employee:

"
Hi mate,

1) have you lost any money with E-Coin?
2) have you had any of your requests not answered? (there are some delays with answers, but mostly due to people overreacting and sending dozens of tickets on the same issue)

I don't think either is the case. Why be so negative and persistent then? Are you being paid by competitors? Or do you actually represent one? Not cool, to say the least. Freedom of speech is good, but it doesn't mean we don't have to think before saying something
"

1. I haven't lost any money. I finally withdrew all my money after waiting for 4 days.
2. I haven't been paid by anyone.
3. All the problems we've been facing are real.
4. Be transparent if you make changes like withdrawal delay and inform your customers before they put their money into your website/app about that. Don't do shady things secretly.
5. Don't be rude to your customers. Be more thoughtful.

[gosha@e-coin]

Just got a pm from gosha@e-coin, a E-coin employee:

"
Hi mate,

1) have you lost any money with E-Coin?
2) have you had any of your requests not answered? (there are some delays with answers, but mostly due to people overreacting and sending dozens of tickets on the same issue)

I don't think either is the case. Why be so negative and persistent then? Are you being paid by competitors? Or do you actually represent one? Not cool, to say the least. Freedom of speech is good, but it doesn't mean we don't have to think before saying something
"

1. I haven't lost any money. I finally withdrew all my money after waiting for 4 days.
2. I haven't been paid by anyone.
3. All the problems we've been facing are real.
4. Be transparent if you make changes like withdrawal delay and inform your customers before they put their money into your website/app about that. Don't do shady things secretly.
5. Don't be rude to your customers. Be more thoughtful.

1. Then why use the words like "scam"?
3. We never said there were no issues - we are aware and are working on them, and have notified all customers via e-mail with explanations
4. Can only repeat again: we have been sending out e-mail updates. You must have not received one - maybe it's your spam filters or something. Nothing was shady. Nothing was done secretly.
5. No comment. Just check your own posts and replies - "thoughtful" would be indeed good to see..

[uniquark]

Because you are deceiving your customers.


WHY HAVEN'T YOU POSTED A WARNING/NOTICE ON YOUR WEBSITE YET? WHY ARE YOU STILL DECEIVING YOUR USERS?

[phreaky]

What are the good alternatives to E-coin? I understand Bitgold has debit card option and you could fund it with BTC. Likewise, Bit-x option seems decent. Haven't try it out though.

I tried out the bit-x card and they are okay, I now already used them for a month and they are good with the payments.
I'm now considering to buy a physical card.

[biggbox]

Unsure why admin of e-Coins would send out such messages to their users. Regardless whether the nasty messages are posted by competitors a not, admin should just keep cool and proceed to address issues.

Delay is an issue. It should be resolved.

[ethereumhunter]

I have registered on there, but still not deposit i will wait another refew

[Haswell]

Doesn't this belong in the scam accusation forum? Because this seems like a scam accusation to me.

[lottery248]

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!


FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!! 

sorry, but can you gimme a proof of it, i wanna take an inspect of that so as to improve the evidence figures out if the E-coin is scamming.