Coinexchange.io - Reviews

[blueballscoin]

Hallo,

AMMO devs said coinexchange list their coins for free right after ico end, and seems the have proof about it by support ticket.

Is coinexchange really to going to exit scam?

Since i have invested 3 btc on it, i would like to know if coinexchange made this promise to ammo devs.

Already sent a pm to ammodev to show me their support ticket with coinexchange admin.

Coinexchange ripped me off locked up my account took all my tokens do not use them scam alert

Really!?!?!?! You too!?!?!? Yo I'm going to pursue them criminally and civilly. They stole 1.2BTC from me!!! For No good reason. I contacted one group of law enforcement, next I contact the FBI cyber fraud department. If I have a few people doing the same it might motivate them to prioritize bring these guys in.

[1714988302]

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[1714988302]

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[1714988302]

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[Lucky7btc]

Well, i removed all my coins from there once I saw the mods banning people for nothing and the owners wanting crazy listing fees. After researching I also noticed there where several coinexs that was involved in scams. Including an exchange with a similar named that did a runner a few years back. I decided it wasn't worth trading here any more.

[blueballscoin]

damn dude. Do you know what country they're based in? I wanna brign the fuckers down man. They just stole $8K from me!!! The mods are fucking demons

[Lucky7btc]

damn dude. Do you know what country they're based in? I wanna brign the fuckers down man. They just stole $8K from me!!! The mods are fucking demons

I'm not totally sure... But i strongly believe they are based in Cali!

[mrrxp]

Got an issue with them about the delisting of coins. I bought MNM recently and after a few days it was delisted. Aparently when you scroll down on the page, you can see a press release that some coins were gonna be delisted. The answer i got on my ticket was, that they released the news a month prior to the the delisting, so i had enough time to remove it. Even when i bought MNM a week ago.... Is it really that hard to give a notice in my wallet or order book? They expect me to explore the entire page before i buy a coin? Really wonder what happend to my MNM, because you can still trade them on other exchanges.


I also had coexistcoin in my wallet, they removed it also. I  DID get a notice for that coin in my wallet, that it was gonna be delisted and i had to remove it. but only after they removed the ability to trade or withdraw it.

[huysieukhung]

They finally resolved my issue by reprocessing the withdrawal. It took 10 days, but I am glad it has been resolved. Not sure why it had that error in the first place and why it was closed out.

Good to hear that you received your coins.
I've sent some BQX to Coinexchange but not notice that their BQX wallet is under maintenance. Now, i'm little worry, since i don't know how long it usually takes.
I hope my coin will be synced after the maintenance.

[stupid_seb]

damn dude. Do you know what country they're based in? I wanna brign the fuckers down man. They just stole $8K from me!!! The mods are fucking demons

So many people fucked by coinexchange..
let's gather all our issues. Dpeending on what we have, we may setup one big class-action.

[Casdinyard]

Unbelievable! So they CLOSED out my ticket without leaving any reason why. I responded back to reopen the ticket, to let Coinexchange.io know that I have 0 balance on both Coinexchange.io and Binance and the BQX is still nowhere to be found.

Should we start to gather our issues with them ? I am sure that if 100 users have problems, a class action sort-of could be done

They finally resolved my issue by reprocessing the withdrawal. It took 10 days, but I am glad it has been resolved. Not sure why it had that error in the first place and why it was closed out.

That was too long to resolved but good thing they fixed it like if it's happened to me I will surely flood their support with messages.
Maybe I was lucky when I use coinexchange.io it smoothly works for me that's why reading this thread makes me think twice if I still use their platform or not.
Hope sooner these problems will be resolve by their team or else they'll loss all traders that keeps using it.

[huysieukhung]

I was able to receive the BQX tokens after the wallet is online today.
Everything works great!
CoinExchange is OK.

[Dutchyyy]

I'm waiting to deposit there POStoken from few days. But "Warning: This currency is currently in maintenance mode." and I can't even generate depositing address.

Do you know how fast they are fixing such problems? POStoken is just a token over ETH!

[huysieukhung]

Don't deposit now.
BQX took more than 4 days to maintain... Just wait after the wallet is online to deposit.

[bitbender]

Hey guys, my account was locked by Coinexchange.io almost three days ago and I have yet to hear from them. Has this happened to anyone before? I submitted a ticket (#17475 if you guys read this forum) as soon as I realized the account was locked, but I have yet to hear anything back.

Does anyone have experience with this? I would really like to get back into my account. Any ideas?

[bitbender]

Just an update for everyone....its been almost 4 days now and I have received no response whatsoever to my ticket (other than having an accidental ticket closed), email, or attempts to reach them via social media.

I will update if I hear something. This kind of shut-out with no warning whatsoever and with no discernable policy violation and with coins inside is very concerning.

[bitbender]

It has now been a week since I was locked out with no warning and no statement about what I had done to warrant a lockout. Please be VERY careful with this exchange.

[bitbender]

damn dude. Do you know what country they're based in? I wanna brign the fuckers down man. They just stole $8K from me!!! The mods are fucking demons

You ever get your coin back? Are you just locked out?

[TvZ]

I don't have any problems with CoinExchange, fast replies, withdrawals always received.

[bitbender]

I don't have any problems with CoinExchange, fast replies, withdrawals always received.

I didn't either for a LONG time, but for some reason now I can't get anywhere. Its been a few hours short of 10 days and they still haven't told me why I am locked out. When I try to log in, I just see "Account is Locked" and nothing else.

My ticket "#17475 Account Locked" has been open for nine days and 18 hours... They haven't posted anything at all - no reason, no explanation, no nothing...if I violated their ToS or something or did something I wasn't supposed to do, I am fine with being banned or something, but they should at least TELL me. Its wrong for them to just hang onto my coin with no explanation or anything. I haven't been rude or crass or anything, I haven't been abusive (nor will I be, its counterproductive), I am just a bit frustrated that I have been locked out.

[bitbender]

It has now been 11 days and 6 hours since I submitted my ticket to CoinExchange.io. I have also reached out to them here, on Twitter, and have yet to receive any response whatsoever. This is a bit beyond frustrating.

Does anyone know where they are actually located?

One of their self-stated pillars is "excellent customer support" - they are really missing that one so far.

[morkriger]

I'll tell you something. CoinExchange has many problems. One is that support tickets are responded too long after (I've waited more than two weeks for they until finally appears...), Other, recently I've problems about withdrawal DOGE from there. At such point that I've losed more than 36K DOGE just for "problems on our system". It's really annoying. when we are puting our money into their platform to fully their pockets. I do not recommend CoinExchange. If anybody has gone throught the same, please let me to know it, will be helpful to me.

[unchunch]

I've tried several times to generate a new deposit address for BTE (bitserial) at coinexchange.io but still i didn't get a new deposit addres after i click "generate new address" green button ... anyone here can help me to solve this problem? tia