Coinexchange.io - Reviews

[JRu7]

Ticket 54344 posted Jan. 14, 2018 and Ticket 51423 posted Jan. 12, 2018 posted for missing deposits. I have tested the address they have given me as I have used it multiple times in the past for smaller amounts and the transactions have went thru. This is what I got from Coinexchange.io in response to the two tickets.

Hi John XXXXXX,

It appears your deposit transaction is still unconfirmed.

https://chainz.cryptoid.info/bigup/search.dws?q=718c01dd9fff3780bc5602651bc6ecdd5088b3b369733b7721e8ac947eaed865

Until we see that this transaction has been confirmed on the network we cannot credit your account.

This may be due to congestion on the network and/or the blockchain is slow or not moving.

Unfortunately, there is nothing we can do until the transaction is confirmed on the blockchain as the deposit has not technically reached our wallet yet.

For further support, please either contact the support from where you sent the funds and/or the coin developer developer (note we do not have coin developer contact details).

Sincerely,

CoinExchange.io Support Team

Ticket: https://coinexchangeio.freshdesk.com/helpdesk/tickets/51423
On Mon, 22 Jan at 4:20 PM , John xxxxx <> wrote:
Please fix BIGUP deposits....I see you have MNX. I wish to trade my BIGUP for MNX...Sell Bigup then buy MNX.


Meanwhile my wallet is showing that the confirms have been made to the correct address. So who is telling the truth the blockchain or Coinexchange.io?

Status: 15575 confirmations
Date: 1/12/2018 13:44
To: Coinexchange.io BKSAP3zGeYzFHV994QK1yDFbjpHudVTpXC
Debit: -500000.00 BIGUP
Transaction fee: -0.0011 BIGUP
Net amount: -500000.0011 BIGUP
Transaction ID: 718c01dd9fff3780bc5602651bc6ecdd5088b3b369733b7721e8ac947eaed865-000



I will no longer use this exchange as the suspicious activity has happened more than once to me and multiple times to others. I suggest people go elsewhere to a more reputable exchange.


Please spread this around as Coinexchange is trying to pull a fast one on everyone. My wallet confirms the coins have went to the correct address and are confirmed. Some how my coins are not where they
belong. Which means they have been misappropriated by Coinexchange.io. I also have the address that I use with Coinexchange saved in my wallet. Small transactions go thru large ones disappear. They are running a scam. Especially if the blockchain explorer for these coins might be suspended or inactive.

[abant]

hi. it looks like they reprocessed my two transactions which had tx id 2.  i got them without  a problem. what is your latest experience with withdrawals especially with doge. are you still getting tx id 2 errors.

[logospin]

Ticket 54344 posted Jan. 14, 2018 and Ticket 51423 posted Jan. 12, 2018 posted for missing deposits. I have tested the address they have given me as I have used it multiple times in the past for smaller amounts and the transactions have went thru. This is what I got from Coinexchange.io in response to the two tickets.

Hi John XXXXXX,

It appears your deposit transaction is still unconfirmed.

https://chainz.cryptoid.info/bigup/search.dws?q=718c01dd9fff3780bc5602651bc6ecdd5088b3b369733b7721e8ac947eaed865

Until we see that this transaction has been confirmed on the network we cannot credit your account.

This may be due to congestion on the network and/or the blockchain is slow or not moving.

Unfortunately, there is nothing we can do until the transaction is confirmed on the blockchain as the deposit has not technically reached our wallet yet.

For further support, please either contact the support from where you sent the funds and/or the coin developer developer (note we do not have coin developer contact details).

Sincerely,

CoinExchange.io Support Team

Ticket: https://coinexchangeio.freshdesk.com/helpdesk/tickets/51423
On Mon, 22 Jan at 4:20 PM , John xxxxx <> wrote:
Please fix BIGUP deposits....I see you have MNX. I wish to trade my BIGUP for MNX...Sell Bigup then buy MNX.


Meanwhile my wallet is showing that the confirms have been made to the correct address. So who is telling the truth the blockchain or Coinexchange.io?

Status: 15575 confirmations
Date: 1/12/2018 13:44
To: Coinexchange.io BKSAP3zGeYzFHV994QK1yDFbjpHudVTpXC
Debit: -500000.00 BIGUP
Transaction fee: -0.0011 BIGUP
Net amount: -500000.0011 BIGUP
Transaction ID: 718c01dd9fff3780bc5602651bc6ecdd5088b3b369733b7721e8ac947eaed865-000



I will no longer use this exchange as the suspicious activity has happened more than once to me and multiple times to others. I suggest people go elsewhere to a more reputable exchange.


Please spread this around as Coinexchange is trying to pull a fast one on everyone. My wallet confirms the coins have went to the correct address and are confirmed. Some how my coins are not where they
belong. Which means they have been misappropriated by Coinexchange.io. I also have the address that I use with Coinexchange saved in my wallet. Small transactions go thru large ones disappear. They are running a scam. Especially if the blockchain explorer for these coins might be suspended or inactive.

I have same problem as you have. Small amount no problem. When I have large amount, the coins disappear and TXID is shown "1"
Have create the tickets on Jan 20. No one respond me until now

It is horrible

[gadzhivandriy88]

Answered your tickets for the January 14, 2018 and ticket 51423 posted 12 January 2018?
The logic in my ticket January 22, answer 4 February )))

[logospin]

Answered your tickets for the January 14, 2018 and ticket 51423 posted 12 January 2018?
The logic in my ticket January 22, answer 4 February )))

I was amazed how many tickets they get everyday
it seems a lot. Now the tickets number only early 5000

[Progressive77]

Sent Ether about 10 hours ago to Coinexchange and nothing is showing in my account. I just opened a ticket with them, I hope this can be resolved asap. I don't know why they will be doing like this. I just lost hope in all this platforms looking at people's comments.

[swartzias]

Attention was stolen at 153 btc.s at coinexchange.io tonight when they blocked my account:   

0xe843984aaF53b24b3c518E68DB4F99f0BB69de9F
SbdfNQ3PZqdyntvknEzQm1aNT64DCSSNTf
SeeAybA2bqksxPbmnQdBFX7rf3SkuabHv2
1MKMVSWm47CpGYmwBHqnirnW2VHywLFpa1

these are the wallets that came to my exchange and robbed me


 

[flower2016]

BTC withdraw failed with transaction ID "2". What is this?

I lost my 1.00 BTC.

- Edit

I recieved a BTC little while ago.

If you got this same error, maybe its will be fixed within 1.5 hours.

You are lucky. Mine coins are still lost

[CheJM]

My coins are showing as successfully withdrawn, but the txid is 1 and it hasn't show up in my account.
I submitted a ticket after a couple of hours, but now I've been waiting 5 days for my withdrawal and have gotten no responses to my ticket.
My ticket number is: 63715

[JRu7]

Coinexchange.io just keeps rehashing the same nonsense. They expect me to believe that my coin was not delivered to the wallet when I have confirms from my wallet. It's all nonsense people all having the same problem at the same time is garbarge. Coinexchange claims they don't see the confirms I have sent them copies of all my transactions. Still they say the coin explorer doesn't show the transfer....THE COIN EXPLORER THEY USE IS NO LONGER FUNCTIONING. They have the coin and if they have no intention to give me my own coin THEY ARE STEALING IT. Pull your coins out pull them out now or they will come up with the old scam that they where hacked. I see where this is going. PULL YOUR COIN NOW.

[JRu7]

I tested it once again. I sent 3 lesser amounts to Coinexchange of 100 Bigup. Then sent one for 200 Bigup two of them disappeared. The Balances go offline when they receive a trigger amount. Then the funds are redirected to another wallet of their choice and when balances come back on line your transaction has been altered and the coins are missing. These Coinexchange people are crooks. They must need new track suits and plastic sneakers.

[logospin]

My coins are showing as successfully withdrawn, but the txid is 1 and it hasn't show up in my account.
I submitted a ticket after a couple of hours, but now I've been waiting 5 days for my withdrawal and have gotten no responses to my ticket.
My ticket number is: 63715

My ticket is #61107.
It has been 9 days. According to previous post, I think mine will be processed on Feb 8 at least.
Otherwise, they just ignore us

[Btc_1856]

Even though we didn't provide any details about login, we are getting mails from the coin exchange. You have login from another IP, you have to secure your account.

[cds1234]

What is the minimum amount of BTC that you can trade with on coinexchange?

[Rembo93]

Zec wallet: Warning: This currency is currently in maintenance mode. It is advised not to send deposits until the wallet is active.

This warning is shown for about 10 days. I can not generate a purse address. Does anyone know when they will fix it?

[logospin]

My coins are showing as successfully withdrawn, but the txid is 1 and it hasn't show up in my account.
I submitted a ticket after a couple of hours, but now I've been waiting 5 days for my withdrawal and have gotten no responses to my ticket.
My ticket number is: 63715

My ticket is #61107.
It has been 9 days. According to previous post, I think mine will be processed on Feb 8 at least.
Otherwise, they just ignore us

My coins safely arrived. they did solve my problems.
Please be patient. It takes 10 days for coin transfer.

[JRu7]

I have been waiting for 16 days for my coin to appear in my Coinexchange wallet. I have thousands of confirmations the address is correct. It was my misfortune to try and deposit a large amount of coin that Coinexchange is pumping up the price. So in order to keep the price high they stole my coin or moved it somewhere else. I did a test and found that small amounts where deposited and the rest well it just vaporized. When I went to check my balances all of a sudden the balances went offline while awaiting the deposit. This happened on the larger amounts. They are closing the omni wallet then redirecting the coins somewhere else. They are involved in a pump scheme of Bigup coin just like Yobit. The coin pumps and all of a sudden they have wallet problems. Coinexchange is a scam if they where not they wouldn't have peoples verified deposits disappear. I have one withdrawal as a test for 310 coin. It says completed on Coinexchange but on the wallet explorer they are unredeemed. Take your coin out of Coinexchange they will steal them.

[ejamfta78]

Hello Guys, I also got a same problem..I not recommended on using this exchange, don't want You Guys to become a next victims. ..already open support ticket but no response..suppose fast transaction using ltc coin, have made several transactions without any problems in other exchange before.Im so disappointed..

Withdrawal Currency
litecoin(ltc)

Withdrawal Amount
1.96499340

Transaction ID (TXID) if available : 4

Status
Being Processed since 6 days 7 hours

[ejamfta78]

Hello Guys, I also got a same problem..I not recommended on using this exchange, don't want You Guys to become a next victims. ..already open support ticket but no response..suppose fast transaction using ltc coin, have made several transactions without any problems in other exchange before.Im so disappointed..

Withdrawal Currency
litecoin(ltc)

Withdrawal Amount
1.96499340

Transaction ID (TXID) if available : 4

Status
Being Processed since 6 days 7 hours

Hi Guys, I just received my withdrawal today.In My experience using coinexchange, my only problem was with this ltc problem withdrawal..but for others coin like Cryptojack the transaction is so fast..Maybe in the future they will improve & solve the slow ltc transaction problem.Btw Thanks for the Team that involved to solve my problem..

[rydnev]

I'm very glad that the exchange is constantly improving. All transactions and transfers pass quickly and without problems.
Technical improvements have been a thing of the past, and it's good because the volume of trading is also growing. Well done!