Coins.ph Official Thread

[Baofeng]

Ok, I has posted a few days ago regarding dun sa enhancement nila including new Bitcoin address, pag check ko kanina meron na nga at implemented na to. Heto ang official mail na galing sa kanila.

[img width=420]https://talkimg.com/images/2023/05/16/blob9a61cfbcd5240a49.png[/img]

So ingat ingat na sa pagpapadala sa luma nyong address para hindi kayo magka problema.

Although medyo dismayado ako kasi ang bagong address na nakuha ko eh Legacy or P2PKH (pay-to-public-key-hash). Heto yung address na nagsisimula sa 1. Akala ko eh Segwit or Bech32 dahil ni rereduce nito ang transaction fee.

At parang walang na yata tayong PHP bitcoin address. Heto lang yung initial na findings ko nung kinakalikot ko yung wallet ko. Baka kayo makita nyo ang PHP bitcoin address nyo. Or baka nasa Coins.pro na, connected na daw sila, hindi ko pa na check to.

[1714793788]

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[1714793788]

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[1714793788]

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[1714793788]

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[SFR10]

Ok, I has posted a few days ago regarding dun sa enhancement nila including new Bitcoin address, pag check ko kanina meron na nga at implemented na to. Heto ang official mail na galing sa kanila.

https://i.imgur.com/JATSaUa.png

Buti ka pa, sa akin kasi yung huling email na natanggap ko sa kanila was on 21st of April ^{[tungkol sa SIM registration]}, so most likely magiging activate ang update na ito in batches.

Although medyo dismayado ako kasi ang bagong address na nakuha ko eh Legacy or P2PKH (pay-to-public-key-hash). Heto yung address na nagsisimula sa 1. Akala ko eh Segwit or Bech32 dahil ni rereduce nito ang transaction fee.

Personally, in-expect ko na magkakaroon tayo ng multiple address formats para mas marami ang options natin pero kahit sang ayon ako sa sayo, sa tingin ko hindi naman completely mali yung decision nila dahil yun tlga ang pinaka compatible.

[nutildah]

Weird to see they dropped LBC as a cashout option and re-added Cebuana (I remember back when they had Cebuana years ago).

Its fine for me because I switched to using M Lhuillier a few months ago b/c I like the 1% fee, however, they have now bumped the fee up to 2% and their new system is having problems, gave me an invalid reference number. It was not recognized by the M Lhuillier clerk. I reached out to support but they appear to be stumped after about 20 hours now.

I therefore don't recommend using M Lhuillier as a cashout option for the time being. Hopefully they'll fix it soon, I hate it when my money gets held up like this.

Edit: they are having major problems right now that aren't reflected on their status page. Can't cash out, can't transfer funds, can't do much of anything but sit and wait. I know I'm not the only one, others are starting to complain elsewhere:

https://twitter.com/J___1986/status/1651103816383889409
https://twitter.com/RocinaWickhurst/status/1651124340178694145

[mirakal]

Thanks for sharing your situation @nutildah.

Have you tried using Binance P2P instead? No offense to the Coins.ph representatives if they can read my post here, but actually, Binance P2P is more reliable at the moment. I have been using it for a while now, and I haven't had any problems.

It's just a simple trade of my crypto into my GCash account, and the transaction is done.

[blockman]

Weird to see they dropped LBC as a cashout option and re-added Cebuana (I remember back when they had Cebuana years ago).

Its fine for me because I switched to using M Lhuillier a few months ago b/c I like the 1% fee, however, they have now bumped the fee up to 2% and their new system is having problems, gave me an invalid reference number. It was not recognized by the M Lhuillier clerk. I reached out to support but they appear to be stumped after about 20 hours now.

I therefore don't recommend using M Lhuillier as a cashout option for the time being. Hopefully they'll fix it soon, I hate it when my money gets held up like this.

Edit: they are having major problems right now that aren't reflected on their status page. Can't cash out, can't transfer funds, can't do much of anything but sit and wait. I know I'm not the only one, others are starting to complain elsewhere:

https://twitter.com/J___1986/status/1651103816383889409
https://twitter.com/RocinaWickhurst/status/1651124340178694145

For me, whether it's Cebuana or LBC, both are convenient but why they can't just keep both of them? Well then, too many reasons why some of the users here including me have left coins.ph already. With this experience of yours, it's better if you use some other platforms but then if this is the most convenient for you, can't do much with these problems. When Wei has taken over the ownership and leadership, these problems existed. I've never experienced the wrong ref # with them when I've used to cash out with coins.ph before.

[Baofeng]

[quote author=SFR10 link=topic=1558587.msg62148243#msg62148243 date=1682447312]
[quote author=Baofeng link=topic=1558587.msg62146819#msg62146819 date=1682429327]
Ok, I has posted a few days ago regarding dun sa enhancement nila including new Bitcoin address, pag check ko kanina meron na nga at implemented na to. Heto ang official mail na galing sa kanila.

https://talkimg.com/images/2023/05/16/blob2728884968e7e637.png
[/quote]
Buti ka pa, sa akin kasi yung huling email na natanggap ko sa kanila was on 21st of April ^{[tungkol sa SIM registration]}, so most likely magiging activate ang update na ito in batches.

[quote author=Baofeng link=topic=1558587.msg62146819#msg62146819 date=1682429327]
Although medyo dismayado ako kasi ang bagong address na nakuha ko eh Legacy or P2PKH (pay-to-public-key-hash). Heto yung address na nagsisimula sa 1. Akala ko eh Segwit or Bech32 dahil ni rereduce nito ang transaction fee.
[/quote]
Personally, in-expect ko na magkakaroon tayo ng multiple address formats para mas marami ang options natin pero kahit sang ayon ako sa sayo, sa tingin ko hindi naman completely mali yung decision nila dahil yun tlga ang pinaka compatible.
[/quote]

Baka nga in batches, check mo ulit yung mga emails nyo baka na missed nyo lang.

[quote author=nutildah link=topic=1558587.msg62149888#msg62149888 date=1682479241]
Weird to see they dropped LBC as a cashout option and re-added Cebuana (I remember back when they had Cebuana years ago).

Its fine for me because I switched to using M Lhuillier a few months ago b/c I like the 1% fee, however, they have now bumped the fee up to 2% and their new system is having problems, gave me an invalid reference number. It was not recognized by the M Lhuillier clerk. I reached out to support but they appear to be stumped after about 20 hours now.
[/quote]

Welcome back kuya, I agree that it's bad customer support if your money is being held for 20 hours or so. I no longer using Cebuana or M Lhuillier or even LBC (when they still support them), since like 2019-2020. It's the fees, as you have mentioned, the fees before is very high for that kind of service and if they are going to increased it, then customers might look for other options.

As others suggested, Binance and Bybit P2P are two of the best options for now.

Or with the advent of e-wallets like Gcash and Paymaya, we have more options and might sway away from Cebuana or M Lhuillier (as far as I my experience, if you are going to be cashing out big amounts like 20k and up, you have to notify them early so that they can prepare the money).

[bhadz]

Baka nga in batches, check mo ulit yung mga emails nyo baka na missed nyo lang.

Chineck ko din email ko pero wala akong nareceive.

Or with the advent of e-wallets like Gcash and Paymaya, we have more options and might sway away from Cebuana or M Lhuillier (as far as I my experience, if you are going to be cashing out big amounts like 20k and up, you have to notify them early so that they can prepare the money).

Puro fees lang sa gcash bawat transfer at puwede na rin naman siya kung gusto ng madaliang transfer like if you want to send your crypto directly to Gcash and just sell it on their gcrypto, I've done a couple of times and sort of convenient for me. But it's still has a different range of pair from the usual platforms we use like those that you've mentioned Binance and Bybit's p2p.

[LogitechMouse]

~
So ingat ingat na sa pagpapadala sa luma nyong address para hindi kayo magka problema.

Buti na lang nakita ko ito noong nagkaroon ako ng problema tungkol sa pagkawala ng funds namin, sa kabutihang palad, nakuha rin namin yung funds namin. Kung hindi dahil sa problemang iyon, hindi ko malalaman na magkakaroon pala ang Coins.ph ng upgrade tungkol sa Bitcoin addresses at hindi ko rin malalaman na mapapalitan na ang Bitcoin addresses. Tungkol naman sa Segwit na bech32 ang address, malay natin sa susunod na upgrade pa nila magagawa yun. or baka hindi na nila gawin.

Palagi akong gumagamit ng Coins.ph pag nagcoconvert ako ng Bitcoin, so malaking tulong talaga na nalaman ko itong upgrade nila dahil kung hindi, mawawala talaga yung Bitcoin ko dahil ako pa naman yung investor na copy paste na lang sa notepad ng addresses mapa-Bitcoin man o anong altcoins.

[SFR10]

Baka nga in batches, check mo ulit yung mga emails nyo baka na missed nyo lang.

Tinignan ko rin lahat ng mga folders sa email box ko, pero hanggang ngayon naka P2SH parin sa akin.
^{- Idagdag ko din na mula nung nag post ka tungkol sa pag upgrade ng account mo, nagkaroon ng tatlong update si Coins (Android), pero ganun parin.}

[nutildah]

As others suggested, Binance and Bybit P2P are two of the best options for now.

Or with the advent of e-wallets like Gcash and Paymaya, we have more options and might sway away from Cebuana or M Lhuillier (as far as I my experience, if you are going to be cashing out big amounts like 20k and up, you have to notify them early so that they can prepare the money).

As an Americano I can't use Binance for that purpose although I have seen the P2P to Gcash work pretty well. I have both Gcash and PayMaya, am waiting from to enable crypto deposits and trading. Someone I know here got early access to Gcash crypto and it appears to work pretty well. It seems like Gcash is limited on remittance partners tho.

Luckily Coins.ph fixed the problem and the solution is to wait 12 hours before receiving an email from Dragonpay, then I need to tell the cashier the payment is from Dragonpay. That worked the last couple times I did it. Kind of annoying but at least it works. Still can't transfer funds to other wallets, however.

[inthelongrun]

As others suggested, Binance and Bybit P2P are two of the best options for now.

Or with the advent of e-wallets like Gcash and Paymaya, we have more options and might sway away from Cebuana or M Lhuillier (as far as I my experience, if you are going to be cashing out big amounts like 20k and up, you have to notify them early so that they can prepare the money).

As an Americano I can't use Binance for that purpose although I have seen the P2P to Gcash work pretty well. I have both Gcash and PayMaya, am waiting from to enable crypto deposits and trading. Someone I know here got early access to Gcash crypto and it appears to work pretty well. It seems like Gcash is limited on remittance partners tho.

Luckily Coins.ph fixed the problem and the solution is to wait 12 hours before receiving an email from Dragonpay, then I need to tell the cashier the payment is from Dragonpay. That worked the last couple times I did it. Kind of annoying but at least it works. Still can't transfer funds to other wallets, however.

Too bad, Binance P2P is really the best nowadays when cashing out in Ph. Quick, safe, and cheap/free. Are you married to a local? If yes, then you can use her name to create a Binance account. And if you want to secure your funds alone, then you can fund and use it only during cashouts.

I'm also curious as to why you need to visit a remittance center just to withdraw funds. IIRC, foreigners can open bank accounts and acquire ATM cards. That would be easier for you to withdraw anytime 24/7 with just a maintaining balance of Php 100 to Php1,000. 

[Baofeng]

Baka nga in batches, check mo ulit yung mga emails nyo baka na missed nyo lang.

Tinignan ko rin lahat ng mga folders sa email box ko, pero hanggang ngayon naka P2SH parin sa akin.
^{- Idagdag ko din na mula nung nag post ka tungkol sa pag upgrade ng account mo, nagkaroon ng tatlong update si Coins (Android), pero ganun parin.}

Ok, I have a hint, maybe the level siguro ng account natin? or baka na swertehan (o malas) lang ako na included ako sa unang na upgrade ang bitcoin address?

As others suggested, Binance and Bybit P2P are two of the best options for now.

Or with the advent of e-wallets like Gcash and Paymaya, we have more options and might sway away from Cebuana or M Lhuillier (as far as I my experience, if you are going to be cashing out big amounts like 20k and up, you have to notify them early so that they can prepare the money).

As an Americano I can't use Binance for that purpose although I have seen the P2P to Gcash work pretty well. I have both Gcash and PayMaya, am waiting from to enable crypto deposits and trading. Someone I know here got early access to Gcash crypto and it appears to work pretty well. It seems like Gcash is limited on remittance partners tho.

Luckily Coins.ph fixed the problem and the solution is to wait 12 hours before receiving an email from Dragonpay, then I need to tell the cashier the payment is from Dragonpay. That worked the last couple times I did it. Kind of annoying but at least it works. Still can't transfer funds to other wallets, however.

Oh ok, and as suggested by @ inthelongrun, maybe you can used your girlfriends info to Binance is she is ok with that? I mean all of us here are in the consensus that Coins.ph services is somewhat distressing at some point and that's why Binance and Bybit P2P is now becoming the most used options for us in converting our BTC->PHP.

I don't have early access from Gcash crypto though, would love to try it if ever I get a chance although I'm into their other forms of investments, just to test it out.

[SFR10]

Ok, I have a hint, maybe the level siguro ng account natin? or baka na swertehan (o malas) lang ako na included ako sa unang na upgrade ang bitcoin address?

Pag level 3 verified ang account mo, then baka nga connected ito sa levels natin... Sa akin kasi naka level 2 ^{[downgraded from level 3]}.
Ngayon ko lang napansin na nag release pala sila ng article nung isang araw tungkol sa mga changes: What changes can I expect from the Coins app upgrade?
^{- It's nice to know that sa wakas, isang 2FA code lang ang pwede natin gamitin sa Coins and Coins Pro.}

[bhadz]

Ngayon ko lang napansin na nag release pala sila ng article nung isang araw tungkol sa mga changes: What changes can I expect from the Coins app upgrade?
^-

Salamat sa pag share ng update, akala ko yung update sa balance ng coins.ph at coins.pro ay tungkol sa limit. Balance lang pala ang ico-combine at walang binanggit sa limits. Pero iche-check ko pa rin mamaya kung walang pinagbago sa limits kasi doon maraming complains sa kanila na binabaan ang limits at hindi na ganun kataas ang binigay sa kanila bilang mga customized limits.

It's nice to know that sa wakas, isang 2FA code lang ang pwede natin gamitin sa Coins and Coins Pro.

Na reset pala ang mga 2FA natin sa kanila, ibig sabihin kailangan ulit iset ng lahat. Kaya yung mga matagal ng di gumagamit ng coins, need iset ulit guys yung 2FA.

[Oasisman]

Weird to see they dropped LBC as a cashout option and re-added Cebuana (I remember back when they had Cebuana years ago).

Its fine for me because I switched to using M Lhuillier a few months ago b/c I like the 1% fee, however, they have now bumped the fee up to 2% and their new system is having problems, gave me an invalid reference number. It was not recognized by the M Lhuillier clerk. I reached out to support but they appear to be stumped after about 20 hours now.

I therefore don't recommend using M Lhuillier as a cashout option for the time being. Hopefully they'll fix it soon, I hate it when my money gets held up like this.

Edit: they are having major problems right now that aren't reflected on their status page. Can't cash out, can't transfer funds, can't do much of anything but sit and wait. I know I'm not the only one, others are starting to complain elsewhere:

https://twitter.com/J___1986/status/1651103816383889409
https://twitter.com/RocinaWickhurst/status/1651124340178694145

I remember that as well, I used to make a cashout using Cebuana simply because we have an outlet nearby where I was situated before, I think that was around 2017. I've noticed it late that they have removed Cebuana in the cashout options as I switch to cardless withdrawals with Security Bank as well. It's just so surprising that they now removed LBC as a cashout option, LBC is one of the mainstream delivery and monetary transfer company, that's really weird. I'm not sure if it's connected with the ongoing issues with Coins.ph these days. I've saw a lot of people complaining in facebook and some even had bad reviews posted on YouTube.
I'm pretty sure, with all the issues they have right now marami na naman ang lilipat sa ibang wallet and tuluyan ng iwan itong si Coins.ph lol.

[nutildah]

I remember that as well, I used to make a cashout using Cebuana simply because we have an outlet nearby where I was situated before, I think that was around 2017. I've noticed it late that they have removed Cebuana in the cashout options as I switch to cardless withdrawals with Security Bank as well. It's just so surprising that they now removed LBC as a cashout option, LBC is one of the mainstream delivery and monetary transfer company, that's really weird. I'm not sure if it's connected with the ongoing issues with Coins.ph these days. I've saw a lot of people complaining in facebook and some even had bad reviews posted on YouTube.
I'm pretty sure, with all the issues they have right now marami na naman ang lilipat sa ibang wallet and tuluyan ng iwan itong si Coins.ph lol.

Whats weird is they have two versions of the app right now. Its hard to tell who gets which one but I suspect mine is different since I'm a foreigner, and thus more limited. I've noticed some people still have LBC as a remittance option (but not me). On mine they added Cebuana and 7-Eleven, but that must be a mistake. I don't think 7-Eleven processes cash-outs, just cash-ins. It says "unavailable," as it does for Palawan.

I have to go through this DragonPay system now which is annoying, they only process remittance requests once a day. If you submit a request after 1:30 PM, you have to wait until the next day before the remittance code they give you is valid. Before it used to be instant, or 10 minutes at most.

It seems to me they are trying to cut costs and disguising it as a design overhaul.

[blockman]

Sino dito nag check ng mga coins.ph accounts nila? So chineck ko yung coins.pro at coins.ph ko at ito yung nakita ko:

Balitang coins.ph naman, mukhang binalik nila yung limit ko sa level 3 na 400k per day parehas sa coins.pro at coins.ph.

Hindi ko pa natry ulit magtransact sa kanila pero mukhang sa parehas na service nila, yung limit ko bumalik sa level 3 at 400k per day siya. Sa mga na custom limit dati na 25k per month, i-check niyo din sa inyo kung pati accounts niyo narefresh yung limit.

[Coin_trader]

Sino dito nag check ng mga coins.ph accounts nila? So chineck ko yung coins.pro at coins.ph ko at ito yung nakita ko:

Balitang coins.ph naman, mukhang binalik nila yung limit ko sa level 3 na 400k per day parehas sa coins.pro at coins.ph.

Hindi ko pa natry ulit magtransact sa kanila pero mukhang sa parehas na service nila, yung limit ko bumalik sa level 3 at 400k per day siya. Sa mga na custom limit dati na 25k per month, i-check niyo din sa inyo kung pati accounts niyo narefresh yung limit.

Napacheck tuloy ako ng coins.ph ko dahil dito. Bukod sa hindi nawala custom limit ko ay naging level 2 ulit ang account ko na need ulit mag ID verification at address para tumaas ang limit. Worst ito dahil dati ay custom limit lng ako dahil previous 400k limit ko. Ito yung pinaka nakakainis sa coins.ph. Kailangan mag KYC ng paulit ulit kahit na iisang info lang nmn ang kinukuha nila. Mas regulated pa ang exchange na ito compared sa Binance kaya matagal na akong tumigil sa paggamit nito.

Available pa ba dito yung 10% - 20% discount sa load at bills? Umay na kasi sa gcash at paymaya dahil may convenience fee na. Baka KYC nlng ulit ako dito kung sakaling may mga cashback at discount p dn sila.

[bhadz]

Available pa ba dito yung 10% - 20% discount sa load at bills? Umay na kasi sa gcash at paymaya dahil may convenience fee na. Baka KYC nlng ulit ako dito kung sakaling may mga cashback at discount p dn sila.

Wala ng 10%-20% rebate ang loading sa coins.ph, matagal ng nawala at pinalitan nila nung points reward system na hindi naman nakakahikayat maliban nalang kung talagang fanatic ka nila at sobrang love na love mo si coins kaya madami kang rewards. Okay naman sana ang rewards nila kaso nga lang sobrang konti lang ng pagpipilian mas okay pa rin sana kung ibalik nila ang rebate sa points. Ganyan kasi style nitong mga e-wallets, magiging okay sila sa simula kasi part yan ng marketing nila tapos kapag medyo nareach na nila yung quota nila sa pagdami ng users, saka nila bababaan yung limit o di kaya ire-remove na nila.
Kung sa bills payment, icheck mo yung mga banking apps, sa Unionbank merong P100 cashback sa first bill mo pero parang hanggang dun nalang yata yun, sa next bills payment parang wala nang cashback. Dati sa shopee app merong cashback sa bills.

[Baofeng]

[quote author=blockman link=topic=1558587.msg62200241#msg62200241 date=1683309018]
Sino dito nag check ng mga coins.ph accounts nila? So chineck ko yung coins.pro at coins.ph ko at ito yung nakita ko:

[quote author=blockman link=topic=5450731.msg62192531#msg62192531 date=1683191934]
Balitang coins.ph naman, mukhang binalik nila yung limit ko sa level 3 na 400k per day parehas sa coins.pro at coins.ph.
[/quote]

Hindi ko pa natry ulit magtransact sa kanila pero mukhang sa parehas na service nila, yung limit ko bumalik sa level 3 at 400k per day siya. Sa mga na custom limit dati na 25k per month, i-check niyo din sa inyo kung pati accounts niyo narefresh yung limit.
[/quote]

Congrats hehehe, at least nabalik na sa yo yang level mo, baka pwede mong check kung may bago ka narin Bitcoin address?

Share ko lang tong update na galing sa kanila:

[img width=420]https://talkimg.com/images/2023/05/16/blob2a4fd067ad75ac5e.png[/img]

Meron akong konting GALA na naka hold sa wallet nila at so far wala naman daw gagalawin. (Kainis lang ang bagsak ang GALA ngayon hehehe).