Coins.ph Official Thread

[jaceefrost]

mga sir anong nangyari po sa coins.ph?? Kapag direct "coins.ph" tinatatype mo ito lalabas "https://coinsph.wpengine.com/"
Dapat pala "app.coins.ph"

That's alright, besides we are not risking anything, kung manalo man tayo dapat thankful nalang
at kung hindi naman just let go.

Hindi okay yun kasi hindi sila nagbigay ng babala na iibahin na pala nila yung domain nila. Dapat lagi silang may notice na magiging iba na yung domain nila. Mahirap kaya akala ko nung eh nawala nalang sila bigla. Dahil nga nanotice ko na naging apps.coins.ph na sila tinry ko binisita yun at mukhang ok naman ang lahat.

https://coinsph.wpengine.com/

pag ganyan lumalabas mas maiging wag na mag attempt mag log in. Mahirap na baka fishing site pa yan,. or maganda ginawa mo na ipaalala dito para maaware ang iba at meron din naman pala taga coins.ph nagmamanage ng mga concerns dito.

I'm accessing the old domain noramally but it redirects me sa bagong app.coins.ph walang lumalabas na 

Code:

https://coinsph.wpengine.com/

check your computer kasi hindi naman naapektuhan yung old domain para magredirect ka sa domain na yan. It may be a phishing site.

[terrific]

mga sir anong nangyari po sa coins.ph?? Kapag direct "coins.ph" tinatatype mo ito lalabas "https://coinsph.wpengine.com/"
Dapat pala "app.coins.ph"

That's alright, besides we are not risking anything, kung manalo man tayo dapat thankful nalang
at kung hindi naman just let go.

Hindi okay yun kasi hindi sila nagbigay ng babala na iibahin na pala nila yung domain nila. Dapat lagi silang may notice na magiging iba na yung domain nila. Mahirap kaya akala ko nung eh nawala nalang sila bigla. Dahil nga nanotice ko na naging apps.coins.ph na sila tinry ko binisita yun at mukhang ok naman ang lahat.

https://coinsph.wpengine.com/

pag ganyan lumalabas mas maiging wag na mag attempt mag log in. Mahirap na baka fishing site pa yan,. or maganda ginawa mo na ipaalala dito para maaware ang iba at meron din naman pala taga coins.ph nagmamanage ng mga concerns dito.

I'm accessing the old domain noramally but it redirects me sa bagong app.coins.ph walang lumalabas na 

Code:

https://coinsph.wpengine.com/

check your computer kasi hindi naman naapektuhan yung old domain para magredirect ka sa domain na yan. It may be a phishing site.

Kapag pinipilit kong isearch yung "coins.ph" sa browser >>> eto yung lumalabas

Code:

https://coinsph.wpengine.com/

pero wala naman lumalabas at webpage not available. Pero tingin ko di yan phishing pero kung ano man eh wag mag bibigay ng log in details para siguradong ligtas tayong lahat.

[Hippocrypto]

Basta ganyang pattern ng website nakaka duda na yan, kasi ang main domain nyan is wpengine.com, at gumawa lang siya ng coinsph as a subdomain, in short di yan sa coins.ph na page.

https://coinsph.wpengine.com/


not unless, https://wpengine.coins.ph/ ganito siya at masasabi nating sa coins.ph talaga na gumawa lang ng wpengine subdomain. Like nito https://app.coins.ph, yan ang dapat. mag ingat sa mga kaparehas na domain. Yung iba baka kopyahin talaga ang page at ibahin lang kunti ang domain like for example, c0ins.ph, co1ns.ph at etc... Kaya maging alerto na rin, plus magtaka din kayo pag di na naka https:// ang site its probably risky and a fishing site. Ingat!  


PS: pag ganyan parin lumalabas, you can clear cache or the browsing history.

[coinsph.Thomas]

tanong ko lang po, diba mya fees ang coins pag mag sesend ka ng bitcoin or php? bakit ngayun wala na po ba? or i am getting it wrong? yung fees po ba ay para lang sa outside coins.ph? pag coins.ph to coins.ph po ba ya walang kaakibat na fee?

Ever since, wala namab talaga siyanv fee regardless if it's coins to coins or not. Basta pag galing sa coins.ph, walang charge kapag regular lang. However kung gusto mo ng mabilis na transaksyon, pwede mo lagyan ng fee which is makikita sa web wallet bago ka mag send. I hope nakatulong ako.

bat ako nag ka fee din? sure ka na walang fee? mag sesend kasi dapat ako sa satoshimines ng 100k sats pan laro ko. kaso my fee na 45k sats. so ginawa ko tinaasan ko nag 200k sats ako, so free na. wala ng fee.. tas kahapun, nag try ako mag send sa coins to coins lang. mga 140k sats lang ata yun.. wala na syang fee eh. buti may nag open sa topic na ito

Hi there,

Ang fund transfer from Coins to Coins ay free.

Para sa outgoing transactions papunta sa external bitcoin wallet amounting to 0.002 BTC and below, fees are charged. The fee would automatically be computed upon creating your transaction.

Mayroon lang pong option na maging free kapag ang outgoing transaction ay higit sa 0.002 BTC. You may check this link for more information: https://support.coins.ph/hc/en-us/articles/115000057902-How-do-I-expedite-transfers-to-external-Bitcoin-wallets-

[coinsph.Thomas]

Hi thomas, yesterday nagload ako ng 150, 50 and another 50 my balance was credited pero hindi ko nareceive yung load. Yung 50 narefund sa akin but the remaining 200 pesos still hasn't returned in my wallet. I already sent a support and talked about my concern sa in-app support but they said it was resolved. Please look in to this.

Also I am curious sa kung anong exchange nakabase ang btc price nyo sa coins.ph , is it coinbase , bitfinex, preev rate or do you have your own rates?

Hi!

Regarding your concern about your buy load transaction, may we request that you raise it again with our team so we can take another look. Sorry to hear about your experience, rest assured that we'll take a look into this again to solve your concern.

About your inquiry on our price basis, our bitcoin prices are based on a variety of factors including the the global market supply and demand for bitcoins. As part of our privacy policy, the specifics are strictly confidential as it is a part of our company's business processes and operations. Hoping for your kind understanding.

[coinsph.Thomas]

Annual Limit? I thought it was a monthly limit.

*edit*

Well, mine says unlimited annual limit.. so.. okay. But my daily limit is less than 4 BTC per day.

Hi Dabs,

Yes, it is an annual limit, not monthly. For accounts that are at level 1 (no Selfie and ID) and level 2 (ID and Selfie verified), there are annual limits. But for accounts that are at level 3 (ID, Selfie, and Address verified), there are no more annual limits - these accounts just have daily limits of 400,000 PHP for Cash Out and Cash In.

Should you have any clarifications, please do let us know. Thank you!

I have my account verified at level 3, how is it possible that I cannot withdraw the last time I check, it says you exceed your monthly
limit of 100,000 pesos. Is there a change of policy or there is just some kind of error in the system, kindly verify.

Edit : this is only for egive cash out pala, why is it the limit is very low?

Hi!

Please note that this limit is not imposed by us, but it is Security Bank's limit for the eGiveCash transaction. Security Bank set a cumulative limit of 100,000 PHP monthly for eGiveCash. This resets every calendar month.

Hope this clarifies your concern!

[coinsph.Thomas]

tanong ko lang po, diba mya fees ang coins pag mag sesend ka ng bitcoin or php? bakit ngayun wala na po ba? or i am getting it wrong? yung fees po ba ay para lang sa outside coins.ph? pag coins.ph to coins.ph po ba ya walang kaakibat na fee?

Ever since, wala namab talaga siyanv fee regardless if it's coins to coins or not. Basta pag galing sa coins.ph, walang charge kapag regular lang. However kung gusto mo ng mabilis na transaksyon, pwede mo lagyan ng fee which is makikita sa web wallet bago ka mag send. I hope nakatulong ako.

bat ako nag ka fee din? sure ka na walang fee? mag sesend kasi dapat ako sa satoshimines ng 100k sats pan laro ko. kaso my fee na 45k sats. so ginawa ko tinaasan ko nag 200k sats ako, so free na. wala ng fee.. tas kahapun, nag try ako mag send sa coins to coins lang. mga 140k sats lang ata yun.. wala na syang fee eh. buti may nag open sa topic na ito

May fee na po ang coins.ph pag sa external address ka magsesend with an amount of less than 200k satoshi. Coins.ph wallet to coins.ph wallet remains free padin po any amount to send.
Andito po lahat ang kailangan nyong malaman:
https://support.coins.ph/hc/en-us/articles/115000057902/

Free naman sir kahit outside wallet, kasi lang pag free matagal naman ma confirm, lol..
Para sa mga di nagmamadali ito ang magandang option pero dati libre naman ito so bakit kaya nagkaroon ng fee.

Hello po!

Nagbabayad po ang Coins.ph ng maliit na mining fee sa bawat pag-send ng funds papunta sa external wallet para masulat ng miners ang transaction sa blockchain. Mas mataas na fee, mas mabilis na naisusulat ng miners ang transaction sa blockchain.

May mga users na naghahangad ng mas mabilis na Bitcoin transfers papunta sa external wallets. Sa pag-add ng optional fees, nabibigyan ang customers ng choice na makapagbayad ng mas mataas na mining fee para mas mapabilis ang transaction.

For more information, pwede po kayong pumunta sa link na ito: https://support.coins.ph/hc/en-us/articles/115000057902-How-do-I-expedite-transfers-to-external-Bitcoin-wallets-

Salamat po!

[coinsph.Thomas]

Hey guys, just wanted to let you guys know that the difference between bitstamp buy and coins.ph sell is almost 10% right now - is anyone taking advantage of the price difference between PH exchanges and international Exchanges for arbitrage?

Why is that difference became that high? Where do you base your prices then?

Hi!

Our bitcoin prices are based on a variety of factors including the the global market supply and demand for bitcoins. As part of our privacy policy, the specifics are strictly confidential as it is a part of our company's business processes and operations. At the moment there is a lot of buy activity, but not too much selling, which explains the spread.

Hope this clarifies your concern!

[coinsph.Thomas]

gusto ko sna mag sell ng btc sa coins.ph..magkano ba kailangan dun para mka sell ako ng btc?

no minimum amount kung gusto mo i-sell yung bitcoin mo para magkaroon ka ng peso amount. Or maybe it is not what you really mean sa question mo?

Hi!

Opo, tama po si xianbits, wala pong minimum amount para makagawa ng account at makapag convert mula BTC to PHP. Para po mag-sign up, pumunta lang po sa link na ito https://app.coins.ph/welcome/signup at mag sign up gamit ang iyong valid email or mobile number.

Maaari po kayong makapag lipat ng BTC papunta sa inyong Coins.ph account by just inputting your BTC wallet's wallet address. Yung laman po ng BTC wallet niyo maaari niyo pong iconvert to PHP any time.

[isalimoko]

Hi thomas, yesterday nagload ako ng 150, 50 and another 50 my balance was credited pero hindi ko nareceive yung load. Yung 50 narefund sa akin but the remaining 200 pesos still hasn't returned in my wallet. I already sent a support and talked about my concern sa in-app support but they said it was resolved. Please look in to this.

Also I am curious sa kung anong exchange nakabase ang btc price nyo sa coins.ph , is it coinbase , bitfinex, preev rate or do you have your own rates?

Hi!

Regarding your concern about your buy load transaction, may we request that you raise it again with our team so we can take another look. Sorry to hear about your experience, rest assured that we'll take a look into this again to solve your concern.

About your inquiry on our price basis, our bitcoin prices are based on a variety of factors including the the global market supply and demand for bitcoins. As part of our privacy policy, the specifics are strictly confidential as it is a part of our company's business processes and operations. Hoping for your kind understanding.

coinsph.Thomas, I understand yung confidentiality, pero yung information kung ano'ng exchange ang ginagamit hindi na covered ng privacy policy yun.  Hindi naman siya sobrang specific.  Hindi naman tinatanong kung pano kayo mag-trade at kung ano mga techniques na ginagamit niyo.  Pero public ang mga exchanges.  I don't understand why you need to keep it secret kung ano ang exchange na gamit niyo.

just asking...

[isalimoko]

I have received an email regarding a cash-in transaction worth 150php in my email. So I thought, somebody who owes me have paid. Upon checking on my coins.ph account, there was nothing so I asked the support. They don't seem to know what email I am talking about.

I don't know if it's their system or human error, but there was also this one time that they had sent a wrong email (I think almost all users received it). My advise, you forward the email you have received to them so they could read it themselves and could have a response with your issue.
Only then you can say that "somebody" has paid you when that "somebody" notifies you. Most cases naman, pag yung nangutang sayo eh magbabayad na, magsasabi naman yun diba?

suggest ko lang po na wag niyo i-forward kundi i-attach niyo sa new e-mail message para kita nila yung trace niya.

[Dabs]

Hi Guys!

First attempt to buy bitcoins, and I'm looking at coins.ph and buybitcoins.ph.

Bakit ang taas masyado selling price sa coins.ph? Ang laki kasi ng difference sa buybitcoins.ph. I'm leaning towards using coins.ph, kasi wala ako masyado makitang reviews about buybitcoins.ph. Just waiting for my account to get verified.

Any tips for a complete beginner? Should I still buy from coins.ph kahit ang taas ng presyo?

buybitcoins.ph is owned by sci.ph the same group who owns rebit.ph so your funds there are comparatively as safe. I don't think they store or act as a wallet, so any fiat you send gets converted to bitcoin immediately, or in the case of rebit, any bitcoins you send, gets converted to pesos immediately.

You can't do arbitrage unfortunately, because it will take you at least a day to attempt it, and by that time, the price may have changed dramatically already.

[ice18]

@thomas may plano ba ang coins.ph na magdagdag ng etherium to php and vice versa exchange dati kasi parang meron kayong dapat idagdag hindi lang natuloy mukhang sumusunod na kasi sa yapak ng btc ang eth di magtatagal mas lalaki pa ang value nian....

[ruthbabe]

Hi everyone!

I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.

Thank you and looking forward to hearing from you all.

Hi Niquie, me tanong ako... Ano ang requirements para tumaas ung Daily Cash-In & Cash-Out Limit ko na Php400,000.00?

Salamat.

[Wandering Soul~]

Saken lang ba ganito to? Parang mali kase yung pricing ng coins.ph

Ito yung price ng bitcoin to php


Tapos ganto sa rebit


Baket naman ganto na sa coins


Mukang tama naman yung napasukan kong site app.coins.ph sya tapos wala din namang nabawas sa funds ko 100+php lang naman kase nandon  
Magca-cash out sana ko kaya lang parang nakakatakot pa .

[blakegrr]

Saken lang ba ganito to? Parang mali kase yung pricing ng coins.ph

Ito yung price ng bitcoin to php


Tapos ganto sa rebit


Baket naman ganto na sa coins


Mukang tama naman yung napasukan kong site app.coins.ph sya tapos wala din namang nabawas sa funds ko 100+php lang naman kase nandon  
Magca-cash out sana ko kaya lang parang nakakatakot pa .

ganyan talaga yan ewan ko ba sa coins.ph may sapi ata e

[jaceefrost]

Saken lang ba ganito to? Parang mali kase yung pricing ng coins.ph

Ito yung price ng bitcoin to php


Tapos ganto sa rebit


Baket naman ganto na sa coins


Mukang tama naman yung napasukan kong site app.coins.ph sya tapos wala din namang nabawas sa funds ko 100+php lang naman kase nandon  
Magca-cash out sana ko kaya lang parang nakakatakot pa .

Iba ang rate ng coins.ph compared sa ibang exchanges. Ayaw nila idisclose kung saan sila nagbabase ng price kasi nagtaka din ako kung bakit ang laki ng difference. They said it is based on supply and demand, maybe sa flow ng btc and peso sa mismong coins.ph sila nagbabase. Confidential daw. Closest rate sa kanilang Sell price is sa coinbase.

[goinmerry]

Kung walang masyadong nagsesell sa exchange nila at mataas ang demand sa buying, talagang lalaki ang difference ng buy and sell rate. No choice talaga tayo diyan but to deal with that. Hanap na lang ng ibang local exchange na mataas ang sell rate.

Hi Niquie, me tanong ako... Ano ang requirements para tumaas ung Daily Cash-In & Cash-Out Limit ko na Php400,000.00?

Salamat.

I hope Nique will respond lol. But Thomas is here mababasa niya ito.

Nandoon po iyong requirement sa site. Check niyo na lang po doon. By tier naman sinasabi kung ano requirements.

[CARrency]

May nakaranas na ba sa inyo dito na nagcashout sa bank, and then nagprocess lang siya dun pero hindi siya narereceive ng bangko. Ngayon naman nireklamo ko sa coins.ph kase kelangan ko yung pera, sabi nila gingawan daw ng paraan, tapos ngayon nagrerequest sila saken ng transaction history nung bank account. Ang mahirap kase sa nanay ko yung account kaya di ako mkakuha, almost 5 days na di ko pa narereceive. Di naman sila nagrequest ng ganito saken dati.

[xianbits]

May nakaranas na ba sa inyo dito na nagcashout sa bank, and then nagprocess lang siya dun pero hindi siya narereceive ng bangko. Ngayon naman nireklamo ko sa coins.ph kase kelangan ko yung pera, sabi nila gingawan daw ng paraan, tapos ngayon nagrerequest sila saken ng transaction history nung bank account. Ang mahirap kase sa nanay ko yung account kaya di ako mkakuha, almost 5 days na di ko pa narereceive. Di naman sila nagrequest ng ganito saken dati.

Never experienced this. Sa akin naman, wala namang problema sa pagka-cashout. I hope you can still wait for their response, pero sabi mo nga, kailangan mo na yung pera.