Elokane
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March 28, 2013, 07:12:32 PM |
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all batch 1 orders are either pending or completed, since it's being shipped.
batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.
that information is outdated.
If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.
Hey Yifu, For Batch #2, I only ever received confirmation for my payment and address from Walletbit. My account (for the same email and name) on your site shows no orders. Will this be an issue?
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iamnot
Newbie
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Activity: 34
Merit: 0
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March 29, 2013, 02:58:19 AM |
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If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.
Hello Yifu - I have an on-hold status so I emailed bitpay. They said my payment did indeed go through (after the timeout because of coinbase delays) and now it just needs to be updated in your system. I have sent you an email with the details of the order, if you could please update the order. Thanks!
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HorseRider
Donator
Legendary
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Activity: 1120
Merit: 1001
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March 29, 2013, 03:22:08 AM |
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all batch 1 orders are either pending or completed, since it's being shipped.
batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.
that information is outdated.
If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.
Yifu, what's your latest guess of the punctuality of the Batch #3 shipping ?
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16SvwJtQET7mkHZFFbJpgPaDA1Pxtmbm5P
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caoxg
Full Member
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Activity: 159
Merit: 100
Winter is coming
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March 29, 2013, 09:07:07 AM |
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What I do know is when your order status = processing ... you're in trouble. Yifu said "It will cause delay once we start shipping" This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this. But Yifu promised to correct this mistake and ship my unit first thing on Monday. all batch 1 orders are either pending or completed, since it's being shipped. batch 2 and 3 is are either pending, on hold or processing, since it has not shipped. that information is outdated. If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order. So where is my batch 1 #357 units?! Is it pending or completed? I type the correct address from the beginning in English with my correct phone number, and you didn't ship it at all! You say the address is not correct so I gave you address in Chinese many times and wait for a whole week, still no unit, no tracking no! So , where is my batch 1 #357 units? Did you send it to others? or lost my address even when I pm it to you every day just like write love letters when there is no answer?
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I'm running a Chinese crowdfunding website: dreamchina.com.
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mik3 (OP)
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March 29, 2013, 06:35:08 PM |
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If anyone has this "on-hold"problem, contact bitpay, they will resent the IPN notification, they did that and now instantly my order is "processing".
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mik3 (OP)
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March 29, 2013, 06:52:51 PM |
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It's because avalon is swamped with getting their orders ready, so why not post a generic question that maybe someone else has an answer to here, instead of waiting for days or possibly weeks with their support desk.
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NEO2012
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March 29, 2013, 09:16:28 PM |
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dude wasnt like a article the sho shu chineze dude sais they might mine with 3rd batch? and maybe ship when they tired of minning or some? im not joking start page it so that might be ur hold
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iamnot
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March 30, 2013, 03:06:29 PM |
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If anyone has this "on-hold"problem, contact bitpay, they will resent the IPN notification, they did that and now instantly my order is "processing".
Thank you so much mik3, that fixed my problem and now my order is processing as well. mik3 pm an address I can sent a small btc tip to, you saved me a lot of stress.
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Matthew N. Wright
Untrustworthy
Hero Member
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Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
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March 30, 2013, 04:33:02 PM |
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According to Yifu, this problem only exists for Batch #1.
Source: Skype.
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Harley
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March 30, 2013, 05:32:00 PM |
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According to Yifu, this problem only exists for Batch #1.
Source: Skype.
no. in Batch #3 problem also exists
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Matthew N. Wright
Untrustworthy
Hero Member
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Activity: 588
Merit: 500
Hero VIP ultra official trusted super staff puppet
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March 30, 2013, 06:11:55 PM |
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According to Yifu, this problem only exists for Batch #1.
Source: Skype.
no. in Batch #3 problem also exists [3/30/2013 3:40:38 AM] Matthew: Yifu, I bet this is outdated and probably only applied to the first batch, but some people's orders still say "processing". Does that mean there's a problem? [3/30/2013 6:18:46 AM] Yifu Guo [USA]: no there isn't. [3/30/2013 6:18:48 AM] Yifu Guo [USA]: learn to read :/ [3/30/2013 6:19:01 AM] Yifu Guo [USA]: it only applies to batch 1 Don't shoot the messenger, Harley.
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nanobit
Member
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Activity: 77
Merit: 10
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March 31, 2013, 11:07:57 PM |
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I too have one order with "on-hold" status, as I couldn't finalize the payment in time. Does anyone know if it's possible to still pay for it and get it shipped, or has Avalon automatically cancelled the order and sold it to someone else right after the 15 minute time-out from Bitpay?
Sadly they haven't replied anything to my support ticket. I'm guessing the support team is a bit overloaded at the moment..
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shibaji
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March 31, 2013, 11:41:30 PM |
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I too have one order with "on-hold" status, as I couldn't finalize the payment in time. Does anyone know if it's possible to still pay for it and get it shipped, or has Avalon automatically cancelled the order and sold it to someone else right after the 15 minute time-out from Bitpay?
Sadly they haven't replied anything to my support ticket. I'm guessing the support team is a bit overloaded at the moment..
If you have the payment address, then contact bitpay and ask if it is possible. However, I believe it is too late already.
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Tyger
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April 01, 2013, 09:13:27 AM |
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you can get the transaction from your client?
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Harley
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April 15, 2013, 07:00:53 PM |
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According to Yifu, this problem only exists for Batch #1.
Source: Skype.
no. in Batch #3 problem also exists [3/30/2013 3:40:38 AM] Matthew: Yifu, I bet this is outdated and probably only applied to the first batch, but some people's orders still say "processing". Does that mean there's a problem? [3/30/2013 6:18:46 AM] Yifu Guo [USA]: no there isn't. [3/30/2013 6:18:48 AM] Yifu Guo [USA]: learn to read :/ [3/30/2013 6:19:01 AM] Yifu Guo [USA]: it only applies to batch 1 Don't shoot the messenger, Harley. I tried to write in skype - silence. The problem still remains.
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