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saulzaents
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December 14, 2017, 06:42:14 AM |
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I'm not receive email confirmation for login, what happen?  same problem its happen to me . bytheway i withdraw order yesterday but still not came to my eth adress and now i cant login because confirmation mail not came to my mail. I hope there is no problem. ali_can88@hotmail.com can u fix my problem please @mercatox |
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gmotta0386
Newbie
 Offline
Activity: 43
Merit: 0
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December 14, 2017, 07:00:29 AM |
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I am unable to login to my account or contact support. When I try to login, Mercatox tells me a confirmation/authorization link will be sent to my email, but I never receive one. I have quite a bit of money in this account.
Same here, it looks like it got hacked and we are fucked lol |
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gmotta0386
Newbie
Offline
Activity: 43
Merit: 0
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December 14, 2017, 07:03:46 AM |
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I am unable to login to my account or contact support. When I try to login, Mercatox tells me a confirmation/authorization link will be sent to my email, but I never receive one. I have quite a bit of money in this account.
Same here, it looks like it got hacked and we are fucked lol no way to reach support... |
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saulzaents
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December 14, 2017, 07:10:34 AM |
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I am unable to login to my account or contact support. When I try to login, Mercatox tells me a confirmation/authorization link will be sent to my email, but I never receive one. I have quite a bit of money in this account.
Same here, it looks like it got hacked and we are fucked lol no way to reach support... my tokens stay their eth wallet i seen it. and many tokens and eth in and out same eth adress. they now transferred other users i think they manual this transactions i will wait one day but then i dont know what am i do |
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void0
Newbie
Offline
Activity: 9
Merit: 0
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December 14, 2017, 08:59:51 AM |
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I'm having same problem, I have some coin in transfer and now I cant login and cant get to support, I'm stuck...... SCAM SCAM SCAM VARNING!
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Prozak
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December 14, 2017, 09:27:51 AM |
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lol they can't even inform us. SCAM ALERT!
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gmotta0386
Newbie
Offline
Activity: 43
Merit: 0
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December 14, 2017, 09:30:37 AM |
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lol they can't even inform us. SCAM ALERT!
Totally agree....lucky I only had 500 bucks there... |
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Prozak
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December 14, 2017, 09:35:48 AM |
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lol they can't even inform us. SCAM ALERT!
Totally agree....lucky I only had 500 bucks there... I a lot of more  |
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yeezred
Member
Offline
Activity: 65
Merit: 10
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December 14, 2017, 10:11:02 AM |
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they won't process my XRB withdrawal - not to mention the fee is 3 MRai  |
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acporder
Newbie
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Activity: 11
Merit: 0
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December 14, 2017, 10:16:56 AM |
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I am unable to login to my account or contact support. When I try to login, Mercatox tells me a confirmation/authorization link will be sent to my email, but I never receive one. I have quite a bit of money in this account.
Same here, it looks like it got hacked and we are fucked lol no way to reach support... my tokens stay their eth wallet i seen it. and many tokens and eth in and out same eth adress. they now transferred other users i think they manual this transactions i will wait one day but then i dont know what am i do The same login problem. Dear Mercatox owners, please answer somehow what is going on? Are you still here? |
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kamiyama
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December 14, 2017, 10:31:35 AM |
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The same login problem. Dear Mercatox owners, please answer somehow what is going on? Are you still here?
 He is not here. |
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81wwwer
Newbie
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Activity: 29
Merit: 0
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December 14, 2017, 10:46:00 AM |
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Hи ктo зaйти нe мoжeт...a иcтopия тopгoв пpoдoлжaeт двигaтьcя)))
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kamiyama
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December 14, 2017, 12:07:22 PM |
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Quote https://mercatox.com/news/server-optimizationServer’s optimization Dear users! We are finishing the preparation of new ultra-stable servers. We will have to suspend the service for a short time (about an hour) to test all processes on the new servers. We will notify you before maintenance in advance. We are working with current issues now. Due to high load on our current servers some deposit transactions can be not credited to balances automatically. Don’t worry, all deposits will be credited. Also, we have big queue with confirmation letters. Please wait. Letters can be delayed. We are working on resolving of this issue. Please be patient and do not SPAM the Support Center. There are a lot of new tickets and we do not have time to process them quickly. Don’t worry, all issues will be resolved. We apologize for any inconvenience caused. Thank you for understanding! |
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void0
Newbie
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Activity: 9
Merit: 0
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December 14, 2017, 12:40:45 PM |
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Thank U MERCATOX  I have my coins now. ALL GOOD N HAPPY. |
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cryptovitro
Newbie
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Activity: 8
Merit: 0
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December 14, 2017, 05:45:32 PM |
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how do we login when the site is down? how did you get your coins?
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void0
Newbie
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Activity: 9
Merit: 0
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December 14, 2017, 09:23:49 PM |
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I didnt even try to login again, my coin was in pending and I only used mercatox for 1 deal, eth in and eos out. so I dont know, sorry.
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Xamito
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December 15, 2017, 09:59:38 AM |
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Something is bothering me here. They claim they are from UK. Fair enough. But, how in the f*** is that possible to have such a broken english then  |
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Lucacrebbe
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December 15, 2017, 11:15:17 AM |
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Please came back on line
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erzascarlet_30
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December 15, 2017, 12:48:54 PM |
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Hi! please, i'm posting here for you to help me access my account. I can't login due to 2fa authenticator, i reset my phone accidentally forgeting that my mercatox account is in 2fa authenticator. Now, i can't login because i don't have codes cause my phone was wiped out. Please do help me recover my account and help me login again.
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SparkyU
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December 15, 2017, 06:10:02 PM |
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I registered for a new account 2 days ago and never received the confirmation email I need to log in for the first time. Is there anything I can do or do I just have to wait until they sort out all their issues first?
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