MERCATOX - Cryptocurrency and E-currency Exchange. E-wallet. P2P Exchange

[paramind22]

Hello,

10 hours ago, they twitted:

The service will be restored within 15 minutes. All coins are safe!

3 hours ago, they twitted one more time:

Dear Users. Due to the huge overload of our service we forced temporarily suspend website for optimizing our system. The service will be restored Don't worry All coins are SAFE! Sorry for inconvenience.

I hope I'm wrong, but it seems that we are f*ucked by Mercatox...
Do you know if we can do something all together againts them?

Thanks,

Efendix

The site is there and about to be up soon, it says.  I wouldn't expect anything negative until a few more days pass.  Seems like normal business as usual until it doesn't. 

[1714983755]

1714983755

[1714983755]

1714983755

[HuckelFinn]

I don't think it's scam right now, but this is so unprofessionnal.

[pdiogo]

If you're at Mercatox mostly because of XRB, please vote for this coin to be listed at binance: https://www.binance.com/vote.html 1 day only left!

[Bytem3]

Wanted to buy RaiBlocks on Mercatox but it's down for some reason. I hope it's not permanently

[tigz]

Twitter
MERCATOX
‏@MercatoxCom
1 hour ago
Dear users. Technical works are being processing. We planning to restore normal work soon. Don`t worry and be patient. Thanks for understanding

[HuckelFinn]

Twitter
MERCATOX
‏@MercatoxCom
1 hour ago
Dear users. Technical works are being processing. We planning to restore normal work soon. Don`t worry and be patient. Thanks for understanding

Only the 3rd time in two days they're saying it

[tigz]

Twitter
MERCATOX
‏@MercatoxCom
1 hour ago
Dear users. Technical works are being processing. We planning to restore normal work soon. Don`t worry and be patient. Thanks for understanding

Only the 3rd time in two days they're saying it

mercatox working now, don't worry

[ju34400]

what incompetence, old orders are still active with coin/token who made +/- 30%
i bought some cheap coins but it sucks for those who can cancel their orders asap

[JavaLove]

Twitter
MERCATOX
‏@MercatoxCom
1 hour ago
Dear users. Technical works are being processing. We planning to restore normal work soon. Don`t worry and be patient. Thanks for understanding

I'm patient enough, but this is unacceptable. I'm losing money because of MERCATOX and their unprofessional manner to run their exchange!

When they get online, I plan to withdraw all my funds and forget it for good!

[HuckelFinn]

Which coin should I use to withdraw my funds ? ETH is under maintenance, bitcoin is slow and expensive.
Any advice ?

[pdiogo]

Bitcoin Cash is my coin of choice for withdrawals because of its low fee. I then exchange it back to any other coin (BTC, LTC, ETH...)
You can also use LTC which is cheap enough as well (although not as cheap)

However, I wish you good luck. I've placed a 2.9 BCC withdrawal yesterday and I still haven't received the confirmation e-mail. I'm actually wondering who is getting paid through this exchange.......

[netmillionaire]

Anyone here know any of the support staff at Mercatox?

[HuckelFinn]

Anyone getting success on withdraws since reopen ?

[imarques]

Good night dear!

First of all, congratulations to Mercatox !! I really like you!

Secondly, unfortunately my phone was stolen, so I no longer have the 2FA code, since I had not backed it up yet and Google Authenticator does not automatically do this.

I kindly ask you to disable the 2FA code to enter the account. With this I will be able to enter and re-enable the 2FA (and backup). Without the code I can not even send a message to your support.

My login is: igoor.cg@hotmail.com

Thank you in advance and many purchases and sales for us in 2018!

[HuckelFinn]

Good night dear!

First of all, congratulations to Mercatox !! I really like you!

Secondly, unfortunately my phone was stolen, so I no longer have the 2FA code, since I had not backed it up yet and Google Authenticator does not automatically do this.

I kindly ask you to disable the 2FA code to enter the account. With this I will be able to enter and re-enable the 2FA (and backup). Without the code I can not even send a message to your support.

My login is: igoor.cg@hotmail.com

Thank you in advance and many purchases and sales for us in 2018!

They barely answer ticket support, you won't get any answer here, sorry for you.

[hasansaleem]

Please be very careful with this exchange. I sent 0.43 ether 4 days back from Bitstamp to Mercatox and after 8000 confirmations on the network, my deposit still doesn't show under my wallet. I tried everything to reach out to them but have not heard back. PLEASE do not trust them with your money!

[HuckelFinn]

Bitcoin Cash is my coin of choice for withdrawals because of its low fee. I then exchange it back to any other coin (BTC, LTC, ETH...)
You can also use LTC which is cheap enough as well (although not as cheap)

However, I wish you good luck. I've placed a 2.9 BCC withdrawal yesterday and I still haven't received the confirmation e-mail. I'm actually wondering who is getting paid through this exchange.......

I have to thank you, it worked fine for me, my bch withdrawal came through in half an hour.
I feel better now, knowing I'm out of this exchange. I even made a 2% benefit when I sold the bch on hitbtc. 

Hope your withdrawal has been received now.

[pdiogo]

Really?! Did you get your confirmation e-mail after the withdrawal?

EDIT: OMFG. I just randomly tried something: disabling 2FA. Once I did that, I got a message saying I would get an e-mail (message I've never seen before with 2FA activated) - then I've confirmed the withdrawal on my e-mail and 3 seconds later it was on my Exodus wallet! AWESOME!

[chrusso]

Hi everyone....

I'm sorry for pumping this topic but I believe it's an important matter. Does anyone have direct contact information with any of the founders of www.mercatox.com?

Kind regards;
Chris C. Russo

[Fedots83]

Transactions hang in pending. The admins do not respond. muddy exchange.