Bisonindatent
Jr. Member
 Offline
Activity: 107
Merit: 2
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February 28, 2018, 05:28:41 AM
Last edit: February 28, 2018, 03:29:07 PM by Bisonindatent |
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I really like this exchange, works like a charm for me.
Don't really get those negative comments, but I never had to use the support - maybe they're slow... no wonder if every one who lost his 2fa opens 100 tickets for 1 problem...
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orionhn90
Newbie
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Activity: 7
Merit: 0
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March 02, 2018, 02:21:03 AM |
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scam exchange!........
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jhenfelipe
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March 09, 2018, 08:25:02 PM |
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Seeing all those complaints and requests of resetting/disabling their 2FA that have not been addressed until now, I thought of sharing this. Mercatox posted a way to be able to reset/disable your 2FA on their telegram channel earlier ( quoted below). Unfortunately, it won't be just as easy as sending an email request. What to do if your device with 2FA is lost Dear Users! We are receiving lots of requests to disable 2FA authorization for different reasons, such as lost phones, uninstalled Google 2FA app etc. Now we will explain procedure of resetting it. Such user have to send an e-mail to support@mercatox.com from e-mail he(she) registered account with attached photo of himself with ID (passport, driver lisence etc) in his(her) hands. We need it for the security reasons. ID have to be readeble. When we get such e-mail - we will change 2FA option for secure mail option. And you will be able to login. Thanks for staying with us! |
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Timeline
Legendary
Offline
Activity: 924
Merit: 1000
TokenHouse decentralized cryptocurrency exchange
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March 11, 2018, 01:27:25 PM |
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How many Merca tokens are there and what percentage of the fees they get?
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peeoner55
Newbie
Offline
Activity: 158
Merit: 0
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March 11, 2018, 08:00:26 PM
Last edit: March 13, 2018, 07:59:15 PM by peeoner55 |
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30.12.2017 made a deposit Transaction . The transaction is still processed !!! the support does not react. It is better to avoid them.
If you have any problems with them, write to them by e-mail. I was finally credited with the deposit
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orionhn90
Newbie
Offline
Activity: 7
Merit: 0
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March 18, 2018, 04:26:48 AM |
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30.12.2017 made a deposit Transaction . The transaction is still processed !!! the support does not react. It is better to avoid them.
If you have any problems with them, write to them by e-mail. I was finally credited with the deposit
can u send me email support? |
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jhenfelipe
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March 18, 2018, 06:32:44 AM |
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30.12.2017 made a deposit Transaction . The transaction is still processed !!! the support does not react. It is better to avoid them.
If you have any problems with them, write to them by e-mail. I was finally credited with the deposit
can u send me email support? Do you mean the email address to contact them? If yes, you can send them a message at support@mercatox.comAnother way is to log in your account in the site and go to https://mercatox.com/supportIt's nice to know that they are resolving issues. |
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Crypto_C12
Newbie
Offline
Activity: 70
Merit: 0
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March 29, 2018, 07:22:35 AM |
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Hello, Will Mercatox list and credit the new hard fork of monero? This fork is supported one month before by several exchanges like HitBTC. What about Mercatox?
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DerekVazz
Newbie
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Activity: 66
Merit: 0
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March 29, 2018, 07:53:07 AM |
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What happened to this exchange? Scam?
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Mallyx
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March 29, 2018, 08:38:39 AM |
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What happened to this exchange? Scam?
Seem working for me |
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GUCY
Newbie
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Activity: 1
Merit: 0
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April 01, 2018, 03:31:38 AM |
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The bonus program is great!
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Crypto_C12
Newbie
Offline
Activity: 70
Merit: 0
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April 11, 2018, 07:34:22 AM |
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Is there any news about listing the new monerov hard fork?
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youandivn
Newbie
Offline
Activity: 4
Merit: 0
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April 24, 2018, 12:53:04 AM |
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im withdraw about 15 hours but now, not completed and support dont reply me? SITE SCAM?  ?? , please check transaction ID: DF969786BA6A192A33521CDF263AA742 |
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Crypto_C12
Newbie
Offline
Activity: 70
Merit: 0
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April 24, 2018, 03:51:05 AM |
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Will you support at MoneroV fork?
They should! |
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jhenfelipe
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April 24, 2018, 04:06:41 AM |
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im withdraw about 15 hours but now, not completed and support dont reply me? SITE SCAM? ?? , please check transaction ID: DF969786BA6A192A33521CDF263AA742 I had a withdrawal recently and it went smooth. What coin/token did you withdraw? Maybe there's some delay with that. We can't check the TX ID without knowing what coin it is. Anyway, I think you should wait at least 24 hrs for the support, afaik they will not (or couldn't rather) answer instantly like in other exchanges. |
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xntmeh
Newbie
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Activity: 2
Merit: 0
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April 24, 2018, 07:37:41 AM
Last edit: April 26, 2018, 02:45:42 PM by xntmeh |
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55d53c8a56b6c5c7bfed0277cb849c35e33dff3d329101f316b81283c6d75229 transfer number dogecoin
D5QNLtQfWUaeCtUa1xW9m9H95wTDsbn2uS
there is no translation on the site, but it has passed !!!. dogechain.info/address/D5QNLtQfWUaeCtUa1xW9m9H95wTDsbn2uS !!!
the next day I received and withdrew
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youandivn
Newbie
Offline
Activity: 4
Merit: 0
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April 24, 2018, 08:01:32 AM |
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I had a withdrawal recently and it went smooth. What coin/token did you withdraw? Maybe there's some delay with that. We can't check the TX ID without knowing what coin it is. Anyway, I think you should wait at least 24 hrs for the support, afaik they will not (or couldn't rather) answer instantly like in other exchanges.
Tks bro, im receive reply in supporter, now i will wait |
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Crypto_C12
Newbie
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Activity: 70
Merit: 0
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April 25, 2018, 11:16:58 AM |
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Any update on listing xmv?
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Crypto_C12
Newbie
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Activity: 70
Merit: 0
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May 07, 2018, 06:02:48 AM |
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Any update on listing xmv?
Hey, MoneroV snapshot is out! Where is Mercatox? |
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emreyurt999
Newbie
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Activity: 139
Merit: 0
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May 07, 2018, 06:24:38 PM |
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