Official btcQuick Support Thread (Active Customer Support)

[ninjaboon]

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

[Ascension]

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

We are a start-up so we are constantly working...

[ninjaboon]

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

We are a start-up so we are constantly working...

Order #7569
256pm - I ordered 1 BTC but only received 0.9995 BTC. Your site should mention the network fee deductions as newbies might get upset about this.

[Ascension]

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

We are a start-up so we are constantly working...

Order #7569
256pm - I ordered 1 BTC but only received 0.9995 BTC. Your site should mention the network fee deductions as newbies might get upset about this.

hmm...I will take a look into this because that shouldn't of happened.

[SilentSonicBoom]

Order # 7593. How long before private key is funded? It was confirmed just over an hour ago. Thanks for your help.

[Ascension]

Order # 7593. How long before private key is funded? It was confirmed just over an hour ago. Thanks for your help.

Alright, looks like this order was funded by our system not to long ago. Let me know if you need any more assistance.

Thanks,
-Ascension

[SilentSonicBoom]

Order # 7593. How long before private key is funded? It was confirmed just over an hour ago. Thanks for your help.

Alright, looks like this order was funded by our system not to long ago. Let me know if you need any more assistance.

Thanks,
-Ascension

Thank you!

SilentSonicBoom

[SilentSonicBoom]

Please help with order #7646. Private key not funded yet. Thank you.

[Ascension]

Please help with order #7646. Private key not funded yet. Thank you.

Private key was just funded.

Thanks,
-Ascension

[keeron]

Just wanted to post a review of btcquick.

I got verified very quickly (with great communication from the staff/owners about needing specific documents) over the weekend. Placed my first order and got it funded within an hour. Also got a subsequent order (after getting bumped up in the membership level) funded quickly.

Overall the turnaround was very quick, painless, and almost "instant" (comparing it with BitInstant).

The fees are high, but nevertheless you get to use your credit card and probably not have to worry about PayPal and the crazy eBay markups (or sellers never delivering the bitcoins).

I would highly recommend this to anyone just starting out to buy or having trouble at various exchanges. This was a great service for me over this past long weekend here in the US.

Looking forward to their bank withdrawl support as well as lower fees.

[Ascension]

Just wanted to post a review of btcquick.

I got verified very quickly (with great communication from the staff/owners about needing specific documents) over the weekend. Placed my first order and got it funded within an hour. Also got a subsequent order (after getting bumped up in the membership level) funded quickly.

Overall the turnaround was very quick, painless, and almost "instant" (comparing it with BitInstant).

The fees are high, but nevertheless you get to use your credit card and probably not have to worry about PayPal and the crazy eBay markups (or sellers never delivering the bitcoins).

I would highly recommend this to anyone just starting out to buy or having trouble at various exchanges. This was a great service for me over this past long weekend here in the US.

Looking forward to their bank withdrawl support as well as lower fees.

Glad to hear! We are still awaiting word from Zipmark about when we can launch.

[ninjaboon]

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

We are a start-up so we are constantly working...

Order #7569
256pm - I ordered 1 BTC but only received 0.9995 BTC. Your site should mention the network fee deductions as newbies might get upset about this.

hmm...I will take a look into this because that shouldn't of happened.

I think this happened since Blockchain was doing the deduction.....not BTCquick

[ninjaboon]

Thanks btcquick I love the excellent service. Fees are very acceptable.

I wish you just sent to my address instead of giving me a private key

True, that would be easier.

[neil_mccauley]

Private key for Order #7774 was funded, but no order points given.  Thanks.

[Ascension]

Private key for Order #7774 was funded, but no order points given.  Thanks.

Should be fixed

Thanks,
-Ascension

[josiasrdz]

Could you increase the daily buy limit in my account? I just ordered $250 usd (order #7923), but I need to order more BTC...I already linked my turstcloud account btw.

[MAC]

The daily limit increases as you continue to earn points through the purchase of BTC from the site. Below is the structure.

Membership Levels
Membership Level       Daily Transaction Limit   Fee - Credit Card   Fee - Bank Account
Bronze Member       $250                            7.5%                            4.0%
Bronze+ Member       $500                            7.0%                            3.75%
Silver Member       $1,000                            6.5%                            3.5%
Gold Member       $1,500                            6.0%                            3.25%
Platinum Member       $2,000                            5.5%                            3.0%

[statdude]

MAC, are bank deposits as fast as CC?

[Ascension]

MAC, are bank deposits as fast as CC?

Bank deposits will be just about as fast. The delivery will be dependent upon the age of your account and other factors. The maximum processing time should be < 24hours.

[Pajamaw]

Hey ! I've been waiting for my private key to be funded almost 2hours. Can this be a little quicker?

Thank ya!

Order numbers #8205