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Author Topic: Official btcQuick Support Thread (Active Customer Support)  (Read 22753 times)
joeyjmr8484
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October 07, 2013, 12:50:34 PM
 #221

Order #17939 is in queue to be funded. Been like that for almost a day now. Please check on it.
Slit
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October 07, 2013, 01:11:20 PM
 #222

Glad see forum back,

Order #17898:

Private key is in queue to be funded. Has been like this since Friday morning it has never taken this long.

Your order is now funded

That was super fast, thank you!
cbhelp
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October 07, 2013, 02:57:25 PM
 #223

Order #17939 is in queue to be funded. Been like that for almost a day now. Please check on it.

Paying back people you scammed?
Ascension (OP)
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October 07, 2013, 02:59:27 PM
 #224

Order #17939 is in queue to be funded. Been like that for almost a day now. Please check on it.

Paying back people you scammed?

lets hope so...
knightlife999
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October 08, 2013, 07:41:31 PM
 #225

Order #18213

It shows as "awaiting payment". Payment was made immediately through google wallet. It is posted on my bank account, and google wallet says that the payment went through. Can you process my order and send my btc?

Pinnacle, the only trading application you will ever need: https://pinnacle-brilliance.com/
Know The Future High/Lows Of Any Market: https://bitcointalk.org/index.php?topic=762278.msg8592180#msg8592180
Best Exchange for trading Forex, Commodities, and Stocks with Bitcoin: https://1broker.com/?r=3299
Ascension (OP)
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October 08, 2013, 08:02:07 PM
 #226

Order #18213

It shows as "awaiting payment". Payment was made immediately through google wallet. It is posted on my bank account, and google wallet says that the payment went through. Can you process my order and send my btc?

Your order has been processed.
knightlife999
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October 08, 2013, 10:19:13 PM
 #227

Order #18213

It shows as "awaiting payment". Payment was made immediately through google wallet. It is posted on my bank account, and google wallet says that the payment went through. Can you process my order and send my btc?

Your order has been processed.

Received. Thanks for the fast response Ascension!

Pinnacle, the only trading application you will ever need: https://pinnacle-brilliance.com/
Know The Future High/Lows Of Any Market: https://bitcointalk.org/index.php?topic=762278.msg8592180#msg8592180
Best Exchange for trading Forex, Commodities, and Stocks with Bitcoin: https://1broker.com/?r=3299
dbasql
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October 11, 2013, 01:31:56 AM
 #228

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
bonfire
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October 11, 2013, 09:00:51 PM
 #229

Hi Ascension,
my order# 18496 is in awaiting payment since yesterday night (UTC). I've talked to my bank and Google Wallet and they say there is no problem and I should contact you. Please take a look.

Cheers

Edit: I don't know if you touched it or not, but it's completed now  Smiley
daddyhutch
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October 12, 2013, 08:27:32 PM
Last edit: October 12, 2013, 10:46:55 PM by daddyhutch
 #230

Ascension, having a problem getting past 'failed' when signing my Bitcoin Address with the message provided on screen.  I will PM you my results so you can verify it should not be failing.  Should I also open a ticket?  I think I am just new to this.  You can reference order # 18792

UPdate: I got the bitcoins.  I just imported secret key to blockchain.info account, and transfer from there.  Still don't know why btcquick bitcoin signing/verification doesn't seem to work.  Anyone ever had similar problem?
dummyumbo
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October 12, 2013, 10:48:04 PM
 #231

My order #18789 is complete; however, the sms confirmation code that was sent to my phone was a duplicate number that was used on a previous order from a few months ago; so when I try to send the verification code; I only get a response that the order was approved a few months ago and not that my order today has been confirmed. The link didn't work either, how do you request a different sms code?
Novalok
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October 13, 2013, 04:04:32 AM
 #232

Order # 18822 been in
Private Key is in queue to be funded.

For awhile now. Couple hours at least.
cbhelp
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October 13, 2013, 11:51:49 AM
 #233

You guys changed your home screen, now I can't login on my phone to make a purchase at all...what's up?
Ascension (OP)
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October 13, 2013, 03:21:01 PM
 #234

You guys changed your home screen, now I can't login on my phone to make a purchase at all...what's up?

Should be fixed now.
dbasql
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October 14, 2013, 05:06:35 AM
 #235

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you
Ascension (OP)
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October 14, 2013, 06:39:14 AM
 #236

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?
bonfire
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October 14, 2013, 02:35:50 PM
 #237

My order #18496 shows completed since friday but the key is in queue to be funded since then. Also I made another order (#18693) that was cancelled with no reason given  Huh

Cheers
peonminer
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October 14, 2013, 05:01:33 PM
 #238

Waiting on Order Number:18971

Please help!


Already called my bank and Google. They both say payment was processed.
dbasql
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October 15, 2013, 04:31:30 AM
 #239

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?
Ascension (OP)
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October 15, 2013, 05:15:47 AM
 #240

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks
Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?

Click memberships on the left nav bar.
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