Withdrawn some BTC from my account with INSTANT option (2,8% fee) and no BTC arrived at my account at btc-e yet. I guess it may take up to several days due to information on dgex.com website (NOTICE: If you withdraw to other account than what you deposited from or withdrew to previously, and you IP address has changed, your withdrawal will trigger account investigation that may take several days.).
So what's the point to offer instant BTC withdrawal if it will take couple of days anyways??! I know - charging nice fee of 2,8% is good for dgex.com but it gives awful experiance for users like me.
I withdraw BTC to my btc-e account. This is the same account I was sending BTC to dgex.com but I doubt btc-e send money from my BTC address. They rather use some special address for withdrawals.
So from your experience how long will it take to receive BTC sent from dgex.com?
EDIT: Tried to contact via dgex.com but there are errors:
Error 7: Unacceptable characters in '
Dear Sir or Madam, I withdrawn 0.21 BTC to my account at btc-e using instant option (2,8% fee) and haven't received BTC yet. It was about 30 mins ago. Please, could you check status of this withdrawal? Thank you in advance for your prompt response. Please also deduct only standard fee 1,4 %, because my withdrawal wasn't instant at all. Regards' for message. Please try again.
Software error:
Can't call method "disconnect" on an undefined value at /var/www/dgex/lib/starter.pm line 81.
Compilation failed in require at /var/www/dgex/docs/message.cgi line 8.
BEGIN failed--compilation aborted at /var/www/dgex/docs/message.cgi line 8.
For help, please send mail to the webmaster (
admin@dgex.com), giving this error message and the time and date of the error.