Dank Frank
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Too Weird to Live. Too Rare to Die...
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February 03, 2017, 12:41:12 PM |
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~snip~
I can't send tx both my account yes01 and yes08 cant send ticket because it says Something on the server is broke. I sent BTC both to an old addess. pls. help! thank you! Otherwise send a PM here on the forum to Micro with all the info, it might help. |
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yes01
Newbie
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Activity: 17
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February 03, 2017, 02:02:50 PM |
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I can't send tx both my account yes01 and yes08 cant send ticket because it says Something on the server is broke. I sent BTC both to an old addess. pls. help! thank you!
Working fine for me, maybe the issue is with your internet connection. I tried to internet two different internet locations and same the server is broke. I tried to used my two accounts to ask for help because I sent 0.39 to my old BTC wallet: 19GSFP77MbBS2Y3Ey97h9NUJpfVRE3JHQK account name yes01 and also 0.09 to my old BTC wallet:1GjDue7nJGfqjNA6RDsattYfH2FVrFmY1f with account name yes08 |
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Dank Frank
Sr. Member
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Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
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February 04, 2017, 01:15:47 PM |
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I can't send tx both my account yes01 and yes08 cant send ticket because it says Something on the server is broke. I sent BTC both to an old addess. pls. help! thank you!
Working fine for me, maybe the issue is with your internet connection. I tried to internet two different internet locations and same the server is broke. I tried to used my two accounts to ask for help because I sent 0.39 to my old BTC wallet: 19GSFP77MbBS2Y3Ey97h9NUJpfVRE3JHQK account name yes01 and also 0.09 to my old BTC wallet:1GjDue7nJGfqjNA6RDsattYfH2FVrFmY1f with account name yes08 I've seen you rolling last night so I guess it's all solved now?  Good luck! |
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yes01
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Activity: 17
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February 04, 2017, 02:34:24 PM |
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I can't send tx both my account yes01 and yes08 cant send ticket because it says Something on the server is broke. I sent BTC both to an old addess. pls. help! thank you!
Working fine for me, maybe the issue is with your internet connection. I tried to internet two different internet locations and same the server is broke. I tried to used my two accounts to ask for help because I sent 0.39 to my old BTC wallet: 19GSFP77MbBS2Y3Ey97h9NUJpfVRE3JHQK account name yes01 and also 0.09 to my old BTC wallet:1GjDue7nJGfqjNA6RDsattYfH2FVrFmY1f with account name yes08 I've seen you rolling last night so I guess it's all solved now? Good luck! Not yet I just sent BTC to the new address but the old one. still dont receive yet. its a BIG amount thats why im really upset. |
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eaLiTy
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February 04, 2017, 02:58:05 PM |
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Not yet I just sent BTC to the new address but the old one. still dont receive yet. its a BIG amount thats why im really upset.
If you have sent the coins to your old address you have to start a support ticket regarding it since they said they need to manually proceed if you sent the coins to your old address and there is a lot of pending support ticket to solve i guess. |
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Dank Frank
Sr. Member
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Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
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February 04, 2017, 03:07:11 PM |
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Not yet I just sent BTC to the new address but the old one. still dont receive yet. its a BIG amount thats why im really upset.
If you have sent the coins to your old address you have to start a support ticket regarding it since they said they need to manually proceed if you sent the coins to your old address and there is a lot of pending support ticket to solve i guess. He had problems opening a support ticket, I forwarded his post here on the forum to support. Hope it helps. |
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1982dre
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February 04, 2017, 03:43:02 PM |
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They know the old address. Why bot be pro active and transfer it to the new addresses. If it can't automatically, just check it a few times a day. They changed it with in a day after notifying, so it would happen a lot
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adaseb
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Activity: 3878
Merit: 1733
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February 04, 2017, 09:59:08 PM |
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We changed wallet.
Which means your deposit address changed.
Please make sure to deposit to new address.
If you already sent to old address please send ticket and be patient until we credit you there are 190+ tickets with that atm and we are working our best to sort them out as fast as possible.
Thank you for the understanding.
This is probably going to create a huge mess since many put their old address in their address book and will keep depositing to that address anyways. There is going to be a huge back log of tickets due to this most likely. Going to be impossible to get support in the future. |
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veleten
Legendary
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Activity: 2016
Merit: 1107
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February 05, 2017, 03:58:29 AM |
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what I don't get is why the old addresses for deposits cannot be connected to the new ones?
PD holds the keys to the old addies anyways,the database is not wiped or something,so what is the problem
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1982dre
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February 05, 2017, 09:41:04 AM |
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Well, it was after it was changed. Not every users is here daily or haven't even e'en account here. Other times this happens it was in the chat for a week or longer |
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jamyr
Sr. Member
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Activity: 1806
Merit: 373
<------
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February 05, 2017, 12:09:29 PM |
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We changed wallet.
Which means your deposit address changed.
Please make sure to deposit to new address.
If you already sent to old address please send ticket and be patient until we credit you there are 190+ tickets with that atm and we are working our best to sort them out as fast as possible.
Thank you for the understanding.
Thank you for working hard as always micro. ~snip~
I can't send tx both my account yes01 and yes08 cant send ticket because it says Something on the server is broke. I sent BTC both to an old addess. pls. help! thank you! Otherwise send a PM here on the forum to Micro with all the info, it might help. You just need to wait and be patient since there is a queue on the tickets. |
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adaseb
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Activity: 3878
Merit: 1733
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February 05, 2017, 12:32:11 PM |
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Yeah but this issue will probably affect alot of people. When I deposit funds into certain gambling websites or certain exchanges, I always use my Bitcoin Core address book and send it only to that address because I know that addressed worked in the past.
I don't go to exchanges or dice sites and request a new address everytime because that would create alot of confusion and might lead to BTC being lost.
So most likely many don't frequent this forum and as far as I can tell there is no notice on the Primedice website saying not to deposit into old addresses, so many people won't know.
Not every player on Primedice knows that even Bitcointalk forum exists.
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zzaza
Legendary
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Activity: 926
Merit: 1000
Zoltan - PD Moderator
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February 05, 2017, 12:38:24 PM |
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Yeah but this issue will probably affect alot of people. When I deposit funds into certain gambling websites or certain exchanges, I always use my Bitcoin Core address book and send it only to that address because I know that addressed worked in the past.
I don't go to exchanges or dice sites and request a new address everytime because that would create alot of confusion and might lead to BTC being lost.
So most likely many don't frequent this forum and as far as I can tell there is no notice on the Primedice website saying not to deposit into old addresses, so many people won't know.
Not every player on Primedice knows that even Bitcointalk forum exists.
They also pushed a notification on PD, but i guess that works only for users who are online. Some kind of infobox would be a good feature for PD where announcements can be read. That would cause less problem and less work for support too. |
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yes01
Newbie
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Activity: 17
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February 05, 2017, 02:18:47 PM |
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http://imgur.com/a/xzR5Jheres the link of the uploaded image screenshot that show SERVER IS BROKE!
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yes01
Newbie
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Activity: 17
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February 05, 2017, 02:47:46 PM |
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Im begging you PRIMEDICE AND MICRO to please give back my deposit. Ive been waiting for 2days already. Thank you! hope for your kind consideration. heres the screenshot showing that the server is broke tahts why i cant send ticket. pls....pls... http://imgur.com/DL6mBSahttp://imgur.com/AAGQcsg |
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lite
Legendary
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Activity: 1400
Merit: 1009
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February 05, 2017, 04:09:11 PM |
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Im begging you PRIMEDICE AND MICRO to please give back my deposit. Ive been waiting for 2days already. Thank you! hope for your kind consideration. heres the screenshot showing that the server is broke tahts why i cant send ticket. pls....pls...   If you're not able to open support ticket in primedice, email them! here's the email ( support@primedice.com) i hope your problem resolves soon. |
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yes01
Newbie
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Activity: 17
Merit: 0
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February 05, 2017, 04:13:43 PM |
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Im begging you PRIMEDICE AND MICRO to please give back my deposit. Ive been waiting for 2days already. Thank you! hope for your kind consideration. heres the screenshot showing that the server is broke tahts why i cant send ticket. pls....pls... http://imgur.com/DL6mBSahttp://imgur.com/AAGQcsgIf you're not able to open support ticket in primedice, email them! here's the email ( support@primedice.com) i hope your problem resolves soon. I already emailed them even the zen. no response from them. |
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Dank Frank
Sr. Member
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Activity: 406
Merit: 250
Too Weird to Live. Too Rare to Die...
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February 05, 2017, 04:46:08 PM |
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Im begging you PRIMEDICE AND MICRO to please give back my deposit. Ive been waiting for 2days already. Thank you! hope for your kind consideration. heres the screenshot showing that the server is broke tahts why i cant send ticket. pls....pls... If you're not able to open support ticket in primedice, email them! here's the email ( support@primedice.com) i hope your problem resolves soon. I already emailed them even the zen. no response from them. They are notified in several ways, they received my ticket linking to your details here, Isildur has forwarded the problem to Edward. So now all you can do is wait and yes I know waiting sucks especially if it's more than 2 days. Hope it will be solved for you soon there might be people be in line before you. |
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Pattberry
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February 05, 2017, 05:13:20 PM |
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Hope with the update prime dice have increased the transaction fees while withdrawing because the last time i tried to withdraw it took more than 48 hours to get it confirmed and with the delays in blockchain it will be a good idea to increase the amount since you were giving 0.000113 BTC as transaction fees which is taking ages .
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