Come on man, what I believe Haunebu is referring to is the fact that members of the forum can have biased judgement against a newbie account speaking about an issue with a casino simply because of maybe our past experience with them where many were actually at fault but even at that some are still innocent/legit and so we can't just see all as being liars at first.
Thank you for being objective about all of this. It's pretty damn evident that several Rollbit posters are just going all out trying to defend the site that they are advertising without using their heads properly.
Rollbit is still a legit crypto gambling site,
but their unethical tactics in recent times(KYC etc) are visible to everyone and the legit victims deserve appropriate resolutions plain and simple.
If you could prove that those that are currently complaining AREN'T what was described in the post by holydarkness, THEN I would agree with you. But because we DON'T have the whole story, plus because there's some probability that the "unethical tactics" might be done by the provider, not the casino, THEN WE should be MORE OBJECTIVE.
Man I joined no side here, Rollbit is capable of paying when they're wrong no doubt but I don't want to have an ideology of saying a newbie is at fault when there haven't been proof against Rollbit or any top casino. Imagine you joined a forum to lay a complain and everyone is treating you already as the you with the fault it sounds somehow right?
Although you could be knowingly or unknowingly but I think its the approach that matters.
Also, I think the Rollbit team can improve on their customer service because I missed the days where we can come to this thread for other discussion aside issues like this.