Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[bloodyboy]

It's literally one error to fix lol.

the error is bring back site online? 

Yes once it's fixed the site will be back online.

seems legit

[Compa]

Is it working? I cant wait more 

yes, it is working now.
you able to access and play it. Happy roll.
Good luck

[Roboabhishek]

Stunna, I am seriously impressed by your latest update for performance of the site. What was bothering me most was the chat of your site but now its smooth like cream. Actually its first time i am enjoy your site since PD4 launched.

Chat was today stable like it should be, let's see how it holds this weekend.

Some sometimes in a week or 2 I find chat blank on a random day don't know why
Still, chat is unstable I think older chat was much better

[HaXX0R1337]

Glad to see that the site is back and running but i would like to know why my faucet says that i maxed out for the week and how many times can we claim through faucets because this never happened to me before but now i am seeing it and if so when they will be resetting it.

[moooonu]

Glad to see that the site is back and running but i would like to know why my faucet says that i maxed out for the week and how many times can we claim through faucets because this never happened to me before but now i am seeing it and if so when they will be resetting it.

Yeah it was a minor update. You can get 50 claims of faucet each 24 hours. May be you are trying faucets throughout the week. Faucets also have maximum claim limit for the week. Try to depo some coins on the site and have fun. GL

[MICRO]

Hey guys,

You may have noticed that sending support ticket does not work atm.

We are making preparations to switch to Intercom.

I will enable live chat support in couple of hours. And then we will fix the issue with sending tickets.

[MICRO]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

[veleten]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

[1982dre]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

I see an extra button under the page now in mobile. Haven't check it at my laptop.

[veleten]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

I see an extra button under the page now in mobile. Haven't check it at my laptop.

can't find any button-I'm on my PC
maybe this is just for mobile clients? doesn't make sense then
p.s. I love to talk to live supports about the meaning of life,sexual deviations and weather
please, do not deny me this glorious opportunity

[MICRO]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

Yes you need to refresh.

We do have 6 support agents atm. But we will hire more as needed.

We will very soon cover full 24/7 with 2 support agents per shift.

[lite]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

I see an extra button under the page now in mobile. Haven't check it at my laptop.

can't find any button-I'm on my PC
maybe this is just for mobile clients? doesn't make sense then
p.s. I love to talk to live supports about the meaning of life,sexual deviations and weather
please, do not deny me this glorious opportunity

No, it's available on pc/laptop as well, i just had a chat with "Mladen".
 click image like this below on pd to open live support.

[freemanjackal]

nicely done pd, this will encourage more users to use the site knowing they have live support, it is a waranty, keep going forward

[HaXX0R1337]

nicely done pd, this will encourage more users to use the site knowing they have live support, it is a waranty, keep going forward

They were having more users even with no live support and it is one of the biggest dice site in the bitcoin echo system but it is good to see these kind of developments .But one thing is that after the update i do think the site is facing some issues as i could not log in yesterday.Hope everything will be settled .

[yolanda222]

hey site down?

why loading long

[MICRO]

hey site down?

why loading long

Works fine here.

Try clearing your cookies.

[Dogedigital]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

Yes you need to refresh.

We do have 6 support agents atm. But we will hire more as needed.

We will very soon cover full 24/7 with 2 support agents per shift.

Good job on this!  Support is much harder than people imagine.  Glad to hear you guys got it covered.

[adaseb]

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

Yes you need to refresh.

We do have 6 support agents atm. But we will hire more as needed.

We will very soon cover full 24/7 with 2 support agents per shift.

Good job on this!  Support is much harder than people imagine.  Glad to hear you guys got it covered.

Yeah I think this is very smart to do. Hire people in different parts of the world and in different time zones. Like that the support work can be split evenly and can even be in different languages. I am sure there is a huge Chinese speaking population that uses the website and it would be very beneficial for them.

And there should also be a queue where the older tickets have the highest priority and not priority based on what the severity of the problem is.

[Sweeet]

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 

[moooonu]

Got live support button on the right of the screen. Another awesome update stunna. It's really awesome