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Author Topic: HitBTC scam!  (Read 24356 times)
jdragon
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January 22, 2018, 04:13:13 AM
 #141

But the main problem is that I processed a withdrawal yesterday and it took more than 24 hours for that withdrawal to get on the ethereum blockchain it was because they didn't even sent the transaction to network for more than 24 hours kept it to themselves.

What was the status of the transaction according to HitBTC? In most cases there are several indications like when a withdrawal needs to be authorized, or that it's pending, etc.... If it according to HitBTC was stated as sent, where most cases an exchange also provides you with a transaction ID, and it still took so long to show up on the network, it's likely them having had technical difficulties. Or it could be that their node wasn't entirely up to date, and for that reason it took so long to push it to the network. While I can understand that it's pretty annoying since you want to have your withdrawal available as soon as possible, this doesn't fit in the category of shady or scam.
They will try to correct those conditions soon. HitBTC trading platform is a big trading platform, you can delay transactions can contact the support they will help you. I'm trading there and I see them great

Wow sound like you work for them.

Try to read there support forum... how many thread still suffering on waiting for their deposit.

My self have been waiting for 4days long now. I have test same coin on other exchange.... got them within 4 minutes.

so what can explain the case. some people still waiting week after week.

my advice please do not deposit anything there if you willing to loose it all.
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poiseulle
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January 22, 2018, 04:16:49 AM
 #142

omg, I used the exchange for a few times... but not a lot of coins, it seems there is not a lot of good coins traded there and fees are very high.
jdragon
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January 22, 2018, 08:25:56 PM
 #143

How funny.

I got reply to my ticket asking to be patience.

There response come in 5days after submitting tickets. they said didnt expect delay on deposit.

What about delay on response to ticket at least Huh? did they expect that???

When you try to type into chat msg.

this is what i type and they filter it out and banned me.

"to the moon on this exchange... with such delay on deposit and withdraw... to the moon where?


HOW THE HELL YOU GET BANNED WITH SUCH WRITING... NO RUDE WORDS.

I dont think i ever get my fund back from this exchange.
Until then i do my best not letting another victim like myself fall for such fraud and scam
Apekool
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January 22, 2018, 09:04:43 PM
Last edit: January 22, 2018, 09:57:46 PM by Apekool
 #144

But the main problem is that I processed a withdrawal yesterday and it took more than 24 hours for that withdrawal to get on the ethereum blockchain it was because they didn't even sent the transaction to network for more than 24 hours kept it to themselves.

What was the status of the transaction according to HitBTC? In most cases there are several indications like when a withdrawal needs to be authorized, or that it's pending, etc.... If it according to HitBTC was stated as sent, where most cases an exchange also provides you with a transaction ID, and it still took so long to show up on the network, it's likely them having had technical difficulties. Or it could be that their node wasn't entirely up to date, and for that reason it took so long to push it to the network. While I can understand that it's pretty annoying since you want to have your withdrawal available as soon as possible, this doesn't fit in the category of shady or scam.
They will try to correct those conditions soon. HitBTC trading platform is a big trading platform, you can delay transactions can contact the support they will help you. I'm trading there and I see them great

Wow sound like you work for them.


That's odd because there is no documentation listing any employees  Grin

The previous owners (director and major shareholders) did the right thing by getting rid of this exchange. The company with which they originally started before getting into this nonsense still runs smoothly, and is far less confusing when following the data/paper trail. By taking a quick peek in the UK company registers (company nr 08730592) it seems this is a nice up and running company; it earns money, the filed documents add up, it earns money, the financial situation is filed, it earns money, and most importantly they don't hide anywhere that this is their company, in fact they show themselves on the website.

The fact that they actually run a company in the crypto market that earns them free income for some years already implies that the need of hosting an illegitimate exchange on the side isn't actually there. Getting involved with HitBtc might in the end even work against them.

It is probable that the situation of HitBtc in the UK (that is until March 6 2017, documents: Application to strike the company off the register) was as followed:

- Crime boss smells money
- Crime boss wants crypto currency exchange platform
- Crime boss pays someone to sign the paperwork  
- That someone pretends to be the owner
- Company runs for up to <2 years and dissolves because of inactivity or files a request to dissolve

and the cycle starts over.. and the crime boss can be anyone and will of course never be found.


edit: <2 years btw because that is the maximum amount of time you can evade a government tax bureau

Apekool
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January 22, 2018, 09:56:46 PM
 #145

How funny.

I got reply to my ticket asking to be patience.

There response come in 5days after submitting tickets. they said didnt expect delay on deposit.

What about delay on response to ticket at least Huh? did they expect that???

When you try to type into chat msg.

this is what i type and they filter it out and banned me.

"to the moon on this exchange... with such delay on deposit and withdraw... to the moon where?


HOW THE HELL YOU GET BANNED WITH SUCH WRITING... NO RUDE WORDS.

I dont think i ever get my fund back from this exchange.
Until then i do my best not letting another victim like myself fall for such fraud and scam

Can you enable your PB inbox to receive a message from a newbie? Cheesy

Apekool
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January 22, 2018, 10:17:20 PM
 #146

Maybe a small fundraiser so that someone can file a complaint to the Hong Kong authorities (here: LINK) and has the means to actually go there to settle the dispute.

e.g. a plane ticket, legal counsil, international council, Hong Kong council, and whatever, for one or several parties of interest (users) that have a plausible case.

me no customer

tyson_bay
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January 22, 2018, 11:40:22 PM
 #147

I used to like HitBTC but now it just seems like one thing after the other. I was recently alerted to this one coin they listed on Coinmarketcap under Presearch using the ticker PRE.
So people would be redirected from there to PRE on HitBTC. Only one problem with that... The coin that HitBTC linked to from Coinmarketcap is not actually Presearch. In fact, I couldn't find any information on the coin they named Premine when looking in the tab under the PRE ticker.
They have changed the ticker now to PRS but CoinExchange still used PRE. Either way you look at it this is an exchange that has no issues whatsoever about scamming its customers.
I still have a few holdings on HitBTC but those are definintely going to Bittrex after seeing this one. And I don't think I would move back even if they reimbursed all the customers they scammed because this appears to be something that is perfectly acceptable to HitBTC. Just look at the thread on this matter over in their forum:
https://forum.hitbtc.com/discussion/7694/pre-is-premine-it-is-not-presearch-and-needs-to-be-shut-down-asap/p3


So any update with this shit? We lost our money?  Huh
coin_1122
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January 26, 2018, 03:16:41 AM
 #148

omg, I used the exchange for a few times... but not a lot of coins, it seems there is not a lot of good coins traded there and fees are very high.

Not only Hitbtc, there are many exchange taking lot of transaction fee while trading and withdrawing from the exchanges. I think few people are facing some problems with the deposits and withdrawal, I think hitbtc support system should improve inorder to get solve tickets as soon as possible.
Apekool
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January 28, 2018, 03:41:14 PM
 #149

I used to like HitBTC but now it just seems like one thing after the other. I was recently alerted to this one coin they listed on Coinmarketcap under Presearch using the ticker PRE.
So people would be redirected from there to PRE on HitBTC. Only one problem with that... The coin that HitBTC linked to from Coinmarketcap is not actually Presearch. In fact, I couldn't find any information on the coin they named Premine when looking in the tab under the PRE ticker.
They have changed the ticker now to PRS but CoinExchange still used PRE. Either way you look at it this is an exchange that has no issues whatsoever about scamming its customers.
I still have a few holdings on HitBTC but those are definintely going to Bittrex after seeing this one. And I don't think I would move back even if they reimbursed all the customers they scammed because this appears to be something that is perfectly acceptable to HitBTC. Just look at the thread on this matter over in their forum:
https://forum.hitbtc.com/discussion/7694/pre-is-premine-it-is-not-presearch-and-needs-to-be-shut-down-asap/p3


So any update with this shit? We lost our money?  Huh

It's worth thinking about the intentions that are behind this.

There's a lot of delay and complaints about transactions and funds if you check out some forums. Yet HitBtc keeps on listing new coins, as the one in the quote above, and continues doing this. So apparently there is communication between HitBtc and several ICO/coin teams, while there is very very few communication about complaints regarding their service. This hasn't changed and they actually never ever even opened up a job offer for that. They "have" a few communications/marketing officers, but I'll bet they can't help you at all.

Apekool
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January 28, 2018, 03:47:15 PM
 #150

Even so, let's say I'm lying. In general. Would you trust a company that generates new complaints as fast as it lists new coins, while it doesn't respond to those complaints, and has moved to Hong Kong so that if you have a legal issue with them, you would have to fly to Hong Kong? Seems legit.

richardsNY
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January 28, 2018, 04:19:36 PM
 #151

Even so, let's say I'm lying. In general. Would you trust a company that generates new complaints as fast as it lists new coins, while it doesn't respond to those complaints, and has moved to Hong Kong so that if you have a legal issue with them, you would have to fly to Hong Kong? Seems legit.

I by default don't trust any altcoin exchange listing for the major part only shitcoins, and neither should other people do. If you think an exchange with a pretty mixed reputation since its existence is a good place to trade and store coins (yes, there are fools doing so), you're just a three-dimensional clown with no right of complaining. It's harsh, I know, but the time for friendly reminders is no longer applicable. Friendly words don't seem to have any impact whatsoever, so it has to be pointed out in a less friendly way to make an important point stand out and gain weight. There are so many capable exchanges to choose from, why do people so badly want an incompetent exchange that lists loads and loads shitcoins?
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January 29, 2018, 07:38:03 AM
 #152

Hi guys ,

The markers are not taking part in the account for 12 days. TRX Token

I have opened a lot of tickets, yet there is no answer.

https://etherscan.io/tx/0xbf57b9cd18ee8f6b27be7c35f2466a5b3319919ebb78ac7ee5f9a236ce961575




Also;

where are the icons I sent Token Balance:   49,356.56594747 STORM



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bitcoinisbest
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January 29, 2018, 07:54:39 AM
Merited by franch (1)
 #153

Hi guys ,

The markers are not taking part in the account for 12 days. TRX Token

I have opened a lot of tickets, yet there is no answer.

https://etherscan.io/tx/0xbf57b9cd18ee8f6b27be7c35f2466a5b3319919ebb78ac7ee5f9a236ce961575




Also;

where are the icons I sent Token Balance:   49,356.56594747 STORM




I was also following this exchange and was almost thought of opening the account here and by then the lot of complaints started pouring in which just made me alert and postponed my account opening here . Thus from then I have not got much positive feedback and now I am not going to open here . Hope your issue is resolved soon .

jdragon
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January 31, 2018, 08:24:59 AM
 #154

Congrate HitBTC finally fix TRX issue.

Fund in my account now after 13days. I hope it happens to other TRX holder as well.

WIth other coins i am not too sure.

Good luck to all
CryptoPlay
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February 08, 2018, 12:47:22 AM
 #155

I was about to open an account there. Huh

Thanks for this feedback.


https://signature.statseb.fr/sig-2065.png
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February 08, 2018, 11:59:14 AM
 #156

It was 20 days
I bought too many tickets to get the markers.

https://etherscan.io/tx/0x493712adbbd1384663b780595d341d466ca16fe1ba6a19101f83d121598accef


I was going to ask for help from the online admin.
He banned me as if he were kidding.


 Angry





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B I T G E S E L L      BUY BGL/USDT NOW AT DIGIFINEX
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February 08, 2018, 03:03:52 PM
 #157

A month ago I had some problems with my withdrawals, didn't went through for some reason, but got fixed on it self.
I have had a support ticket opened back then, and believe it or not, I just got a reply!
After more than a month.

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February 17, 2018, 07:34:06 AM
 #158

I had only one question - who these people, those trading on this scam shit? It has good volumes, who they are Huh

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February 17, 2018, 11:21:04 PM
 #159

A month ago I had some problems with my withdrawals, didn't went through for some reason, but got fixed on it self.
I have had a support ticket opened back then, and believe it or not, I just got a reply!
After more than a month.

I have the same problem as yours, my withdrawals didn't went through and then I have to call the attention of their support and says that they are going to look at it but it took them 3 weeks to finally send me the funds in my wallets which I lost substantial amount already because I wasn't able to trade in it time.

I'm really disappointed that's why I took everything and try other exchanges. Bad experience for me.

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February 23, 2018, 06:17:28 PM
 #160

Any news on recent withdrawals? Has anyone been successful?
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