YES, you can get a REFUND from BFL

[PuertoLibre]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

[1715671964]

1715671964

[1715671964]

1715671964

[1715671964]

1715671964

[Phinnaeus Gage]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

[PuertoLibre]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

[Phinnaeus Gage]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

I was in reference to Josh calling EVERYBODY on this forum a Monumental Asshole, and since SN is still a member, ergo the assessment.

[Phinnaeus Gage]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

[qwertyGuy]

What will you get sonner, BTC refund or preordered unit ?

[PuertoLibre]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

Why does he/she/it agree with absolutely everything that BFL does? Heavy investments or just shilling for the sake of shilling?

He is even hitting the BFL forums pretty hard right now. (bcp19)

[bcp19]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

Why does he/she/it agree with absolutely everything that BFL does? Heavy investments or just shilling for the sake of shilling?

He is even hitting the BFL forums pretty hard right now. (bcp19)

Wow, you really have not read everything I have posted.  Ask PG, he even answered the same questions I did.

[Xian01]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Either way, he's a poor, confused soul who, IMO, is not grounded in reality.

[Phinnaeus Gage]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

Why does he/she/it agree with absolutely everything that BFL does? Heavy investments or just shilling for the sake of shilling?

He is even hitting the BFL forums pretty hard right now. (bcp19)

Only a crazy guy would post in every BFL thread. 

[Phinnaeus Gage]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

Why does he/she/it agree with absolutely everything that BFL does? Heavy investments or just shilling for the sake of shilling?

He is even hitting the BFL forums pretty hard right now. (bcp19)

Wow, you really have not read everything I have posted.  Ask PG, he even answered the same questions I did.

Yep!

[bcp19]

But, Judge, Josh Zerlan called Satoshi Nakamoto a Monumental Asshole.

Case reopened!

OMFG!!!!!!!!!!!!!!!!! PG IS SATOSHI NAKAMOTO!!!!!!!!!!!!!!!!! I FOUND HIM!!!!!!!!!!!!!!!!!!!!

What? no reward??

Josh, is bcp19 your latest sock?

I want to state that I have reason to believe that this is not the case, and that they are two different people.

Do they work at BFL?

Edit: Don't tell me...It's SLOCK?

Nah, just a dude in Iowa.

Why does he/she/it agree with absolutely everything that BFL does? Heavy investments or just shilling for the sake of shilling?

He is even hitting the BFL forums pretty hard right now. (bcp19)

Only a crazy guy would post in every BFL thread. 

I bow to the master.

[scambutterflylabs]

And back on track:

Public Service Announcement!

If you have ordered from ButterFly Labs and have not yet received your product, you are entitled to a refund whenever you request one (per FTC rules).
First ask ButterFly Labs for a refund, they will probably say no but you might get lucky.
If you ordered via PayPal you can file a complaint with them even if you are outside the 45 day window. Multiple customers have already gotten a refund from PayPal that was outside the 45 days.
If you ordered via Bitcoin or Bank wire, you can fill out a complaint with the FTC and they will advocate for you with ButterFly Labs to get your refund. You can also contact the office of the Kansas Attorney General and inform them that you have had your money taken with no product delivered for months, just more promises.
You can also do a paper filing with the DA here: http://da.jocogov.org/complaint-forms

There are also several threads on how to get a refund from ButterFly Labs, here are two:
https://bitcointalk.org/index.php?topic=266945.0
https://bitcointalk.org/index.php?topic=272585.0

[smoothie]

I recently received a full refund from BFL for an order I placed several months ago.

I know, I know, BFL claims that "all sales are final".  Well, there's "final", and then there's "final"...

It took a month, but here's what worked for me:

• I sent an email to office@butterflylabs.com in which I politely requested a refund.
• About a week later, I received a reply from BFL denying my request.
• I filed a dispute with PayPal. In this dispute I noted that BFL failed to deliver, denied my refund request, and violated PayPal's Terms of Service for pre-order sales.
• PayPal closed my dispute the same day, stating that I was outside the 45-day window.
• I called PayPal's customer service and complained about my dispute being closed, and explained to PayPal exactly how BFL is violating the ToS.
• I sent an email to fraud@paypal.com in which I listed my transaction and dispute number, and explained how BFL is violating the ToS.
• A few days later, a PayPal Customer Solutions Supervisor called me on the phone. He had already spoken to BFL and assured me that BFL would be contacting me. I told him that I just wanted a refund, and explained to him how BFL is violating the ToS.
• I waited a week to give BFL plenty of time to contact me.  They didn't.
• I emailed the PayPal Customer Solutions Supervisor and told him that BFL had not contacted me. He seemed shocked. I wasn't. He told me that PayPal could take action against BFL if necessary.
• The PayPal Customer Solutions Supervisor escalated my dispute to the next level (whatever that is).  He told me that someone else would call.
• The next day I received a call from a guy named Bruce at BFL. He told me that since I had complained to PayPal, BFL was placing my order "under review" and taking it out of the queue. From his tone, I got the impression that Bruce thought this would bother me. I told him that I didn't need a review, I just wanted my money back. He wouldn't give me a firm answer and just kept repeating that they were placing my order "under review" and taking it out of the queue. I even asked if this review would take a day, week, month, or year. No answer, just the same "under review" statement.
• Within 5 minutes of BFL's call, an Account Representative from PayPal called. I told her about the strange conversation with Bruce. She said that she would contact BFL again.
  
• My payment to BFL was refunded to my PayPal account the next business day.

IMHO, this is the bottom line:

BFL needs PayPal. If you want your money back, complain to PayPal and don't give up.

+1

[Viceroy]

bump

[bcp19]

bump

You really need more training...


And a Public Service Announcement!
If you have ordered from BFL and have not yet received your product, you are entitled to a refund whenever you request one (per FTC rules).
First ask Butterfly Labs for one, they will probably say no but you might get lucky.
If you ordered via PayPal you can file a complaint with them even if you are outside the 45 day window. One customer has already gotten a refund from PayPal that was outside the 45 days.
If you ordered via BTC or Bank wire, you can fill out a complaint with the FTC and they will advocate for you with BFL to get your refund. You can also contact the office of the Kansas Attorney General and inform them that you have had your money taken with no product delivered for months, just more promises.

There are also several threads on how to get a refund from BFL, here are two:
https://bitcointalk.org/index.php?topic=266945.0
https://bitcointalk.org/index.php?topic=272585.0
 

[lajz99]

Google the email address for the president of PayPal and email him.  It worked for me more than 80 days after purchase.

[Bicknellski]

Google the email address for the president of PayPal and email him.  It worked for me more than 80 days after purchase.

If all refunds went as smoothly. BFL = Shady.

[amencon]

Yes that is simple.  Did BFL ever promise in it's advertising any particular bitcoin pay back for buying the hardware? 

I just wonder because that would expose them to a serious liability lawsuit.

I'd be surprised if they did.  I certainly wouldn't if I built mining hardware seeing as how many variables out of your control could change profitibility of your product, then again it is BFL so who knows.  If that was posted somewhere I'm sure someone will dig it up.

One side benefit of all this is I am a bit more aware of my rights as a consumer in certain situations due to all the postings of regulations and law.

[Bicknellski]

Yes that is simple.  Did BFL ever promise in it's advertising any particular bitcoin pay back for buying the hardware? 

I just wonder because that would expose them to a serious liability lawsuit.

I'd be surprised if they did.  I certainly wouldn't if I built mining hardware seeing as how many variables out of your control could change profitibility of your product, then again it is BFL so who knows.  If that was posted somewhere I'm sure someone will dig it up.

One side benefit of all this is I am a bit more aware of my rights as a consumer in certain situations due to all the postings of regulations and law.

Yes that is good. We need to take that one step further and work together and push these companies further and expect them to refund when requested or send in official complaints to the relevant authorities. Avalon or BFL both have exposure here legally and that is where we can apply pressure.

BFL = Shady.