[ANN][Exchange] Bter.com [Android App] [Deposit BTSX Now!][Tweets by @btercom]

[ntnghia]

fixed, thank suck exchange 

[iGotSpots]

43506 Processing

Nearly 24 hours now and my withdrawal is still processing?? Any news? Have sent a couple emails, just a status to know you're looking at it would be great!

Same. Got Litecoin stuck for almost a day on Processing, now 

[artiface]

43506 Processing

Nearly 24 hours now and my withdrawal is still processing?? Any news? Have sent a couple emails, just a status to know you're looking at it would be great!

Same. Got Litecoin stuck for almost a day on Processing, now  

Yes me too.  I finally got the BTC that had been processing for over 24 hours.  I still have a "processing" litecoin withdrawal that has been there almost 24 hours.  

What is the delay?  Where is any reply from support?  Once this final withdrawal finally processes i'm done with bter.  Any reply to emails or status updates somewhere would go a long way to making users feel better about their stuck withdrawals.

[Kavre]

 
that's strange id 44xxx some btc still processing
but id 46xxx is completed and were send
waiting 12h for the id 44xxx 

[igysa]

managed to withdraw BTC.. seems Cookies trick helped... logoff-delete cookies - restart browser-log on again..
or maybe site works properly now..

[Sharky444]

My bter BTC withdrawal is 'processing' since two days.

[X68N]

I had luck, but it seems they have serious Database Problems.
They went offline for 30 min but, when they where back it was even more buggy.
showing old offers which you cant buy or sell.

I will leave this, its too risky because they seem to have NO SUPPORT at all.
seems like people where GOXed.

my BTC went thru, but my 70k Zetacoins stuck now, shit :-(
1 min later:
"Database connection error. We have been aware of this issue and our technicians are working on it. Please try again later."
2 mins later:
"Hi, Bter.com is under scheduled maintenance. It will be back 40 minutes later.
Bter.com ������ά���У��벻Ҫ�߿����ܿ������������ɲ������½�
Email:support@bter.com "

[X68N]

YEAH!!!!!  2,5 Hours later i recieved my Zetacoins.

For the other people here i wrote emails to the support, they should fix it.
Anyone else has recieved their coins?

[ntnghia]

What the hell with that? 

LTC withdraw

49340   
Request error: Error: The transaction was rejected! This might happen if some of the coins in your wallet were already spent, such as if you used a copy of wallet.dat and coins were spent in the copy but not marked as spent here

[elvisrene]

still waiting on this its been 48 hours no response form them at all

[Kavre]

that's strange id 44xxx some btc still processing
but id 46xxx is completed and were send
waiting 12h for the id 44xxx 

now 24h, a bit worried 

[shakezula]

43506 Processing

Nearly 24 hours now and my withdrawal is still processing?? Any news? Have sent a couple emails, just a status to know you're looking at it would be great!

48 Hours now, still processing, still no reply from anyone at support. Please guys, something?? I know this is not a ton of money to you, but to me its quite a bit!

[johningreece]

There does not seem to be any support. I cannot withdraw btc for it want me to reset the fund password, but it would let me do it. Also, it seems that my email address is disconnected from my login credentials. I have emailed support many times in the last two, no answer.

[rdcpsi]

Seeing the same same thing here; withdrawals either stuck on processing or transaction id doesn't exist at block explorer later.
These aren't small transactions and there's been no response from bter support to my multiple emails.

They really need to take some action even if its just to acknowledge that there is a problem or their reputation will be damaged beyond repair.

[rdcpsi]

43506 Processing

Nearly 24 hours now and my withdrawal is still processing?? Any news? Have sent a couple emails, just a status to know you're looking at it would be great!

48 Hours now, still processing, still no reply from anyone at support. Please guys, something?? I know this is not a ton of money to you, but to me its quite a bit!

Got my withdraw this AM. Thanks! Didn't hear back from support, but I understand they are under load.

And one of my withdrawals just started moving. 
Hurrah for Bter

[Kavre]

that's strange id 44xxx some btc still processing
but id 46xxx is completed and were send
waiting 12h for the id 44xxx 

now 24h, a bit worried 

yeah, finally got my btc back to wallet 
all clear for me

[Lboss]

I sent an email to support but nothing happened

here is the copy
---------------

I have sent 868 CNC to my bter account  months ago. Since , coin has some problem in the past , it didnt show up. But I can see it now at block explorer http://coinplorer.com/CNC/Transactions/1852af557be0a2e1bcc3c85b936d1d17a6b74bd04155b5c580f58e14b3008305 . But still it doesnt seem at my account . Please sync my CNC deposit and add it to my account.

My deposit address: CGi3GXL2N3R7qAptksvfwSicm2SBB7avdc

[artiface]

I sent an email to support but nothing happened

here is the copy
---------------

I have sent 868 CNC to my bter account  months ago. Since , coin has some problem in the past , it didnt show up. But I can see it now at block explorer http://coinplorer.com/CNC/Transactions/1852af557be0a2e1bcc3c85b936d1d17a6b74bd04155b5c580f58e14b3008305 . But still it doesnt seem at my account . Please sync my CNC deposit and add it to my account.

My deposit address: CGi3GXL2N3R7qAptksvfwSicm2SBB7avdc

Did you go the you account balances page and click the sync button for CNC?  It took me a while to figure out that sometimes you have to manually sync before the balances get added to your account.


Also I'd like to add that though I complained about Bter in this thread,  I did finally hear from support and all of my stuck withdrawals have been resolved. They have been really overloaded with traded volume and have been swamped, but they are trying to keep everyone payed out and happy.  So my best regards to their team.  

[Lebrick]

I sent an email to support but nothing happened

here is the copy
---------------

I have sent 868 CNC to my bter account  months ago. Since , coin has some problem in the past , it didnt show up. But I can see it now at block explorer http://coinplorer.com/CNC/Transactions/1852af557be0a2e1bcc3c85b936d1d17a6b74bd04155b5c580f58e14b3008305 . But still it doesnt seem at my account . Please sync my CNC deposit and add it to my account.

My deposit address: CGi3GXL2N3R7qAptksvfwSicm2SBB7avdc

Did you go the you account balances page and click the sync button for CNC?  It took me a while to figure out that sometimes you have to manually sync before the balances get added to your account.


Also I'd like to add that though I complained about Bter in this thread,  I did finally hear from support and all of my stuck withdrawals have been resolved. They have been really overloaded with traded volume and have been swamped, but they are trying to keep everyone payed out and happy.  So my best regards to their team. 

How long did you have to wait? I have pressed Sync many times

Here is my TXID and Transaction in the Block explorer:
http://coinplorer.com/CNC/Transactions/f1435ff118816e331f821617853b5e8f1af0f561699d48c09a5b5012628261dc

Deposit Address:
CRzvnnJHDjrvsxA74vwA7TaPzQF6tijmJq

[X68N]

I sent an email to support but nothing happened

here is the copy
---------------

I have sent 868 CNC to my bter account  months ago. Since , coin has some problem in the past , it didnt show up. But I can see it now at block explorer http://coinplorer.com/CNC/Transactions/1852af557be0a2e1bcc3c85b936d1d17a6b74bd04155b5c580f58e14b3008305 . But still it doesnt seem at my account . Please sync my CNC deposit and add it to my account.

My deposit address: CGi3GXL2N3R7qAptksvfwSicm2SBB7avdc

Did you go the you account balances page and click the sync button for CNC?  It took me a while to figure out that sometimes you have to manually sync before the balances get added to your account.


Also I'd like to add that though I complained about Bter in this thread,  I did finally hear from support and all of my stuck withdrawals have been resolved. They have been really overloaded with traded volume and have been swamped, but they are trying to keep everyone payed out and happy.  So my best regards to their team.  

wow so the support answered you?

i send 5 differnent emails to support and admin in english, also talking about this thread and their reputation damage.
I also tried to contact "freeworm" user, which is their name under bitcointalk forum.

Maybe they use a strict spamfilter and ´my german provider got filtered out?
are there any other contact opportunities exept this 2 email adresses?