Lboss
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December 01, 2013, 10:52:36 AM |
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Did you go the you account balances page and click the sync button for CNC? It took me a while to figure out that sometimes you have to manually sync before the balances get added to your account. Also I'd like to add that though I complained about Bter in this thread, I did finally hear from support and all of my stuck withdrawals have been resolved. They have been really overloaded with traded volume and have been swamped, but they are trying to keep everyone payed out and happy. So my best regards to their team. Of course , I clicked sync button. I have sent my CNC when BTC-E closed CNC/BTC trade. I have emailed support 3 days ago but no reply. My last hope is posting the situation here. I realize that these times are very busy times due to crazy Mr Market , but they should work accordingly.
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ntnghia
Newbie
Offline
Activity: 9
Merit: 0
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December 01, 2013, 02:53:56 PM |
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I can not withdraw my bitcoin from here? what happen?
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X68N
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December 01, 2013, 07:09:59 PM |
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Dont worry, it just takes a bit longer, sometimes you are lucky and it goes in 5 mins but sometimes it takes 30-60 minutes. All the Exchanges have trouble at the Moment becuase of a huge storm of new users (Crypsty for example said 5000 new users per day!), Bter seems to have the same Problem.
Next time use smalller amounts so you dont get in trouble when a delay applies.
greetings
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Bitcoin2CDKey
Member
Offline
Activity: 104
Merit: 10
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December 02, 2013, 04:21:46 PM |
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what happen with the support of this site? They have no ticket system and i have 36 hours waiting a response of my emails. My money is freezee in the site because the "google authenticator" downloaded from bter.com have an HORRIBLE bug, if u change the exe folder, or rename the folder, this EXE delete the config of your secret frase from bter.com, you need to rename the folder again to the last name to load your first config, the problem is, i create a fast folder named like "srgsrdgsdrgsed" just to unzip it in and not drop the files in my desktop, and OBVIOUSLY i cant remember the name ("gagasfsdsdf") Y_Y Crazy right?. And now, i cant login in the site, and my balance is holded by a terrible currency XDDD my god, what a DAY!!! i emailed 10 times! without response, from support@ or admin@ please dont troll me
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gogy
Newbie
Offline
Activity: 10
Merit: 0
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December 02, 2013, 06:25:46 PM |
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Hi there! I'm having some problems here. I transfered 50 LTC to address on bter.com and never received it. It's been more than 48 hours. First there was pending status and then few minutes later it was deleted. After that I made two more deposits just to be sure if something is "stuck" and I got them with no problems. Here are my LTC deposits. https://i.imgur.com/Srnvdro.pngand here is LTC blockchain http://block-explorer.com/address/LPsdUjXQ5hR4prdMQJQLMBsxxi8xiQPTfRApparently my 50 LTC was transfered to someone else . Can someone please help/explain what can I do? Nobody answers on support@bter.com or admin@bter.comBest regards
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darksoft
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December 02, 2013, 08:12:17 PM |
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Hi there! I'm having some problems here. I transfered 50 LTC to address on bter.com and never received it. It's been more than 48 hours. First there was pending status and then few minutes later it was deleted. After that I made two more deposits just to be sure if something is "stuck" and I got them with no problems. Here are my LTC deposits. and here is LTC blockchain http://block-explorer.com/address/LPsdUjXQ5hR4prdMQJQLMBsxxi8xiQPTfRApparently my 50 LTC was transfered to someone else . Can someone please help/explain what can I do? Nobody answers on support@bter.com or admin@bter.comBest regards It happened to me with another coin, tho not for that much. I have written it off since they don't give a fuck...
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jestronix
Member
Offline
Activity: 75
Merit: 10
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December 03, 2013, 07:30:17 AM |
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Welcome !! to BTER, I have 1 BTC stuck there for 3 days in a shitty alt called FRC which has havled in value, thankyou BTER once again, have the owners collected all the coins and done a runner ?
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gogy
Newbie
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Activity: 10
Merit: 0
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December 03, 2013, 08:48:17 AM |
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freeworm, Bter and Bter.com can you resolve problems you're dealing with customers?!
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jestronix
Member
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Activity: 75
Merit: 10
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December 03, 2013, 10:44:29 AM |
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freeworm ? anyone? i dunno i sent a txt to that phone, with my trans detail ID etc, nothing, 3 days now, amazing, not even an update on their site to say issues.
this aint looking good.
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X68N
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December 03, 2013, 11:17:54 AM |
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did you both used the blockexplorers of the currencys you used to see where the coins stuck? sending from miningpools can result in loosing you coins. Some exchange have a warnung about that.
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Bitcoin2CDKey
Member
Offline
Activity: 104
Merit: 10
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December 03, 2013, 11:41:24 AM |
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did you both used the blockexplorers of the currencys you used to see where the coins stuck? sending from miningpools can result in loosing you coins. Some exchange have a warnung about that.
My money is in my bter's account, but i cant login.
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gogy
Newbie
Offline
Activity: 10
Merit: 0
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December 03, 2013, 12:16:05 PM |
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I transfered brom btc-e.com to bter.com everything seemed legit. There was pending status on bter.com, after couple minutes, row was deleted. Now I can't see my 50 LTC only from http://block-explorer.com/address/LPsdUjXQ5hR4prdMQJQLMBsxxi8xiQPTfRbut how do I know where it went? It's like they forward my coins to their private address. Nice job BTER.com
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Bitcoin2CDKey
Member
Offline
Activity: 104
Merit: 10
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December 03, 2013, 12:30:18 PM |
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if u see the last post of freeworm, he saw: Hello,
Thank you for your continued support of Bter's. The recent traffic surge, short-term is difficult to supply our staff, so the situation of recharge to cash and other treatment is not timely emergence, we apologize. Please give understanding, we're doing our best to maintain a good server, improving efficiency in handling the problem, solve the problem for everyone.
Thank you for your understanding and support!
I wish you a happy transaction!
Bter https://bter.com https://bitcointalk.org/index.php?action=profile;u=80096;sa=showPosts
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DimaziK
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December 03, 2013, 02:08:00 PM |
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Mistake at BTC conclusion
I removed a little more than 2 BTC from the account, but at a conclusion there was a failure and transaction wasn't carried out! BTC wrote off from my balance at the exchange, but in a wallet they didn't arrive!
Passed more than 36 hours, but my problem isn't solved! I sent 4 letters to support, but didn't receive any answer!
Help please with the solution of this problem! ! !
Thanks in advance Dmitry!
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frga13
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December 03, 2013, 02:46:09 PM |
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You forget exclamation mark in first sentence! However, I hope that you will get your BTC back... This BTER support is shitty
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Bitcoin2CDKey
Member
Offline
Activity: 104
Merit: 10
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December 03, 2013, 04:31:20 PM |
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burnum
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December 03, 2013, 08:14:59 PM |
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Ya know, they might have 1000 emails and possibly that many problems, even if you do not hear about them, I saw some problems get resolved lately here http://bitsharestalk.org/index.php/topic,1117.0.html and here http://bitsharestalk.org/index.php/topic,1116.html , maybe go through the same steps as these guys??
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Send me a message if you need me to respond to a post, or just send me some $ADA in an amount that will get my attention = addr1qx7g7vzjtk9mcljxjy0vnewaljk33m67d227d95rsak8mmjdq5erwjygc05l6vftwdzy9qd3t4 9spl5kw5k6684gfawqw9r87w
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Lauda
Legendary
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Activity: 2674
Merit: 2965
Terminated.
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December 03, 2013, 08:36:48 PM |
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Have people received their coins?
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"The Times 03/Jan/2009 Chancellor on brink of second bailout for banks" 😼 Bitcoin Core ( onion)
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iGotSpots
Legendary
Offline
Activity: 2548
Merit: 1054
CPU Web Mining 🕸️ on webmining.io
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December 03, 2013, 08:37:28 PM |
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My LTC came through after about 48 hours, but I got everything back
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