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joae1975
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October 15, 2013, 12:21:32 AM |
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I remember seeing instructions on how to apply the firmware. A link?
Thanks for the hint, I'll add sth. Have a look on page 4, manual. Found it. I also found out how to view your cgminer stats. Download putty. Make sure your KNC miner is set to "SSH enabled" under the Services tab. Open putty, enter your miner's IP address into the 1st field you see. No need to open any other menu. Putty will open and ask if you're sure you want it to access the network, say yes. Then enter your ID/PW. Note: the ID is "root", PW is your miners password which is defaulted to "admin". If you changed it, enter what you changed it to. It will then show your miner's name, enter "screen -r" That's it. |
1PewuG8KZJUPK3CtvAkAs1Uw42rQgUv5Jk
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mininganon
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October 15, 2013, 05:19:25 AM |
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thanks for the work OP!
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btc_uzr (OP)
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let's have some fun
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October 15, 2013, 05:53:35 PM |
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minor update for today, see 2nd post https://bitcointalk.org/index.php?topic=304567.msg3261100#msg3261100--------- [off topic] (...) my advice would be for OP, to make a new topic, self moderated, lock topic, and unlock and post when news  agreed, thought so in the beginning as well, but decided to do it this way (the first time) so I'm going to move this into a new self-moderated thread the next time, it was in some way kind of an experiment I admit: 'let it flow' as I did not want to restrict possibilities and was curious how it could work out/perform. Some possibilities I believe which could have been suffered from a self-moderated topic: *an overtake (in meaning of contributions) by the community *an overtake by some few guys who do better and faster than me *feedback *moron contest *thread full of subjective pro/contra opinions and watching everyone destroying the advantage of this thread for himself |
..and Thou shalt spread the coin in the name of cryptography for eternity
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Tehfiend
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October 15, 2013, 08:01:59 PM |
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Just an Update: Knc did get my order mixed up with a later order somehow, as I was a day 1 2xx order and to there credit they owned up to it and offered 10 btc or a refund, which I definitely respect which we never would have heard from those other companies, I just hope they get it right for everyone as I do believe they had the best intentions and this response proves just that, to me anyways.
WOW KNC has scored major points with me with this. Unprecedented so far with ASIC manufacturers. I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.
Even more points! While not perfect, it's looking like KNC is going to be a very legit company IMO. |
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Biomech
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Anarchy is not chaos.
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October 15, 2013, 08:20:19 PM |
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Just an Update: Knc did get my order mixed up with a later order somehow, as I was a day 1 2xx order and to there credit they owned up to it and offered 10 btc or a refund, which I definitely respect which we never would have heard from those other companies, I just hope they get it right for everyone as I do believe they had the best intentions and this response proves just that, to me anyways.
WOW KNC has scored major points with me with this. Unprecedented so far with ASIC manufacturers. I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.
Even more points! While not perfect, it's looking like KNC is going to be a very legit company IMO. Yeah, I think so too. I think we're looking at a bunch of "gung-ho" engineers and managers who bit off more than they could chew, and most importantly, failed to account for Mr. Murphy. I suspect they are suffering from wounded pride and reacting as engineers usually do in such a case: trying to fix it before they say anything. Commendable on the engineering floor, but stupid in the wider world of commerce. They REALLY need to hire a professional PR team. A good PR guy can say nothing in a lot of words and calm people the fuck down. That's what they need right now. It appears that they are trying to do right by their customers, but don't really know how. It happens. A lot. It can break an otherwise great company, and that they need to get sorted. Now. Sam, if you are reading these forums (or Alex, point him here if you would be so kind), I am a rather experienced restaurant manager and I can give you some serious pointers here about customer service. In my industry, our CS margins are measured in minutes, or we lose. You have a bit more leeway than that, but you should act as if you don't. Your engineers pulled off a miracle. No doubt about that. It appears that in the large picture, they got their shit straight together. Now it's your turn. I'm being blunt, not mean. You need to do one thing and stop doing another. You need to get a PR team together RIGHT NOW, to do daily updates and communication, and most particularly to smooth ruffled feathers. Silence is not golden. If you have nothing to update, it's STILL better to SAY SO. Often. This makes the customers feel as if they are being taken seriously, even when they're not. To me it's obvious that you ARE taking them serious, but you aren't illustrating it very well. You should have somebody making a status report at least twice a day while y'all are getting things sorted. I know it's a pain in the ass, but it's necessary. What you need to stop doing is talking about policy. At all. Because if you make an offhand or exuberant comment on camera, and later have to alter it, you look like an idiot or a liar. You don't appear to me to be either of those, but the perception of a loose cannon CEO can often be worse than the actuality of a Loose Cannon CEO. Just ask Bernie Ebbers. His mouth shot down Worldcomm far more than the actual problems they had. For the sake of full disclosure, I worked for Worldcomm when all that shit went down, and I had met Mr. Ebbers on three occasions. I believe he was not in the wrong, and Worldcomm was a great employer. Their successor, OTOH, sucked badly. But they are still in business and Worldcomm is not. Run whatever you are going to say in public by your lawyers. Your bottom line will thank you, and it will contribute to your success. In modern warfare, you have to use the right sort of weapons. In the world of business, the best sidearm you can carry is a good lawyer. Good luck to all involved. It is my belief that KnC is a good outfit who hit some speedbumps and didn't know how to handle it. I frankly expected them to perform far worse than they so far had, and still would have bet on them. Engineering they are clearly good at. The front of the house needs serious revision. I think they'll get there. These are not stupid men. But pride is a double edged sword, and can do more damage than stupidity if not controlled. |
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fpgaminer
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October 16, 2013, 01:50:10 AM |
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Thank you for the updates, btc_uzr!
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pletharoe
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October 16, 2013, 01:55:28 AM |
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+1
Daily updates and maybe being slightly more careful about what they say and KnC would go from being an enthusiastic and very capable group of engineers, to a respected B2C company.
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Tehfiend
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October 16, 2013, 06:07:53 PM |
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You need to get a PR team together RIGHT NOW, to do daily updates and communication, and most particularly to smooth ruffled feathers. Silence is not golden.
Sounds like they heard you based on today's update: We will continue to post a news update on our site every day stating how many boxes have been shipped and how far behind the end of the queue we are. They continue to score points with me... |
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Biomech
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Anarchy is not chaos.
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October 16, 2013, 07:11:26 PM |
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You need to get a PR team together RIGHT NOW, to do daily updates and communication, and most particularly to smooth ruffled feathers. Silence is not golden.
Sounds like they heard you based on today's update: We will continue to post a news update on our site every day stating how many boxes have been shipped and how far behind the end of the queue we are. They continue to score points with me... I asked Bitcoinorama to point Sam to the post. He most likely read it. Hopefully I wasn't too harsh Wasn't my intent, but they do need to do those things. |
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Bitcoinorama
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October 16, 2013, 07:14:32 PM |
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You need to get a PR team together RIGHT NOW, to do daily updates and communication, and most particularly to smooth ruffled feathers. Silence is not golden.
Sounds like they heard you based on today's update: We will continue to post a news update on our site every day stating how many boxes have been shipped and how far behind the end of the queue we are. They continue to score points with me... I asked Bitcoinorama to point Sam to the post. He most likely read it. Hopefully I wasn't too harsh Wasn't my intent, but they do need to do those things. and I did as you asked. It was a fair, balanced comment, as most of yours are. |
Make my day! Say thanks if you found me helpful BTC Address ---> 1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp |
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Biomech
Legendary
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Activity: 1372
Merit: 1022
Anarchy is not chaos.
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October 16, 2013, 07:19:02 PM |
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You need to get a PR team together RIGHT NOW, to do daily updates and communication, and most particularly to smooth ruffled feathers. Silence is not golden.
Sounds like they heard you based on today's update: We will continue to post a news update on our site every day stating how many boxes have been shipped and how far behind the end of the queue we are. They continue to score points with me... I asked Bitcoinorama to point Sam to the post. He most likely read it. Hopefully I wasn't too harsh Wasn't my intent, but they do need to do those things. and I did as you asked. It was a fair, balanced comment, as most of yours are. Thanks! It may be the only balance in my life! (whiplash grin) |
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btc_uzr (OP)
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let's have some fun
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October 17, 2013, 03:33:39 PM |
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..and Thou shalt spread the coin in the name of cryptography for eternity
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WastedLTC
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October 17, 2013, 06:37:35 PM |
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So far I have seen no reason to use it unless you are having issues with your machine. Mine has been running great with 95 so right now, not changing anything. If KNC said we would see 50 more Gh/s or something, I would definitely but that isn't the case with 96. |
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Tehfiend
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October 18, 2013, 03:03:06 AM |
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I've seen no change in performance. Only improvements I've noticed are to the GUI which now supports multiple pools and dynamic CGMiner stats...
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dlasher
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October 18, 2013, 03:06:39 AM |
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outstanding thread, well done man!
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btc_uzr (OP)
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Merit: 250
let's have some fun
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October 18, 2013, 10:35:42 AM |
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..and Thou shalt spread the coin in the name of cryptography for eternity
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Tehfiend
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October 19, 2013, 03:27:51 AM |
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FYI I'd now say that 0.96 is giving me about 15GH more now that it's been running awhile...
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btc_uzr (OP)
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let's have some fun
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October 19, 2013, 09:46:47 AM
Last edit: October 19, 2013, 11:05:46 AM by btc_uzr |
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Thank you very much Avenger! I'll add them soon, hope you allow me to slightly modify titles to make them more neutral while still matching the facts *edit: have added your links as follows, hope you can live with it: October 14th
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KncMiner sells to the public while claiming B2B[
https://bitcointalk.org/index.php?topic=170332.msg3337438#msg3337438
KnCMiner denies compensation on customer request
https://bitcointalk.org/index.php?topic=170332.msg3335928#msg3335928
October 18th
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Confusion about amount of orders shipped
https://bitcointalk.org/index.php?topic=170332.msg3363395#msg3363395
No more weekend production
https://bitcointalk.org/index.php?topic=170332.msg3364059#msg3364059
Customers unhappy about losses due to missed deadline of Oct 15th
https://bitcointalk.org/index.php?topic=170332.msg3362943#msg3362943
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..and Thou shalt spread the coin in the name of cryptography for eternity
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The Avenger
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October 19, 2013, 11:16:08 AM |
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have added your links as follows, hope you can live with it: October 14th
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KncMiner sells to the public while claiming B2B[
https://bitcointalk.org/index.php?topic=170332.msg3337438#msg3337438
KnCMiner denies compensation on customer request
https://bitcointalk.org/index.php?topic=170332.msg3335928#msg3335928
October 18th
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Confusion about amount of orders shipped
https://bitcointalk.org/index.php?topic=170332.msg3363395#msg3363395
No more weekend production
https://bitcointalk.org/index.php?topic=170332.msg3364059#msg3364059
Customers unhappy about losses due to missed deadline of Oct 15th
https://bitcointalk.org/index.php?topic=170332.msg3362943#msg3362943
That's all good btc_uzr, thanks for including them. People need to be aware of the major dissatisfaction of KNC customers about the way things have been handled for the past 2 weeks and how KNC have responded (or rather, in many cases, not responded). P.S. Don't forget the QA issues with the heatsinks I mentioned, that's something important people need to be aware of. Thanks |
"I am not The Avenger"
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