Swedish ASIC miner company kncminer.com

[Syke]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

[Bargraphics]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

[ImI]

Lol, we should have paid attention to the signs, ↓

Nice, you just prove you are a hypocrite by posting this photo and implying KNC is like BFL and Avalon after you condemning me (in your very last post before the photo) for showing how KNC 1-2 weeks delay with 20+ % extra hash rate has set a new gold standard compare to Avalon's 3+ months delay with zero communication and BFL over-communicating and attacking their customers with their 9-12 months delay.  So once again, why do you think KNC is even approaching the same level as BFL or Avalon?  They had a news release just 4 days ago.  In the meantime what do you think they should be doing?  Do you prefer them hiding out in a cave for 3 months like Yifu or hiring Josh to bash and belittle you the customer to prove that you are right in showing this photo and for proving they are almost as bad as BFL and Avalon?

It was a joke man lighten up a bit, especially in a thread so serious and understandably so, every now and then you need a little levity.

Just an Update: Knc did get my order mixed up with a later order somehow, as I was a day 1 2xx order and to there credit they owned up to it and offered  10 btc or a refund, which I definitely respect  which we never would have heard from those other companies, I just hope they get it right for everyone as I do believe they had the best intentions and this response proves just that, to me anyways.

###

exactly! i have several orders already delivered and some others that are still open. as far as i can tell they are truely integer and are trying their best.
nevertheless they for sure were not perfectly perparared and have to learn how customer communication is rightly done.

[The Avenger]

HI GUYS

is there any chance that we get delivered before this post reaches 800 pages?

thanks

 

Blast from the past

Amazing foresight!

And that was also just about the same moment someone (look who posted right after) turned into the knc shill  

Nah, they were chums before page 60.

It would be quite funny if Sam knew obama from before the thread and before they set up KNC. And the whole trip to the open day with a set-up/show.

[donch]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

BFL started "shipping" in April, and used that as reason to deny refunds in October :-)

[KS]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Edit: unless specified contractually for B2B customers. It doesn't mean companies like BFL aren't abusing the wording...

[Paladin69]

Hey o'rama.  I got the go ahead to send a bad card back to Sweden in e-mail in the middle of the night.  Can you PM me a FedEx or UPS account # of theirs that you know I can use?  They are impossible to get a hold of.

[soy]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Watch shipped orders sit at UPS in Sweden until the gov spending shutdown ends - in December.

[KS]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Watch shipped orders sit at UPS in Sweden until the gov spending shutdown ends - in December.

Is any other company, like DHL/Fedex, affected? Random checks are for everyone, so everyone should be stuck (i.e. it should be in the news).

[Bargraphics]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Edit: unless specified contractually for B2B customers. It doesn't mean companies like BFL aren't abusing the wording...

I stand corrected. I remember seeing the specific terms on the KnC Website but cannot find them anymore. However I did find this

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.


Sam

I'm only here to promote logic and facts so unless I can stumble upon that specific Refund Policy I saw on the website the above is what I'll go on.

[1l1l11ll1l]

Put your bitcoin where your mouth is schmuck.

5BTC says they will not have completed all shipping by 19th.

Held by escrows.

LOL what's your order number again?

Didn't accept my bet. Pathetic. You are all talk. Spineless mouths on the internet.

Coming from the guy who starts talking about diamonds on Saturn when he's called out as a troll? You have zero credibility unless even if you prove you are not a troll. You've been called out and refused to answer.

[The Avenger]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Watch shipped orders sit at UPS in Sweden until the gov spending shutdown ends - in December.

Is any other company, like DHL/Fedex, affected? Random checks are for everyone, so everyone should be stuck (i.e. it should be in the news).

http://www.thelocal.se/50812/20131015/

"The future of Sweden's flagship submarine manufacturer, Kockums, is on the rocks"  

[1l1l11ll1l]

All of my orders have now been changed from PAID to IN PROGRESS.


#   Status      


45XX   In progress

45XX   In progress   

36XX   In progress   

17XX   In progress   

Did all of them change just now, or were some already "in progress"

[The Avenger]

Put your bitcoin where your mouth is schmuck.

5BTC says they will not have completed all shipping by 19th.

Held by escrows.

LOL what's your order number again?

Didn't accept my bet. Pathetic. You are all talk. Spineless mouths on the internet.

Coming from the guy who starts talking about diamonds on Saturn when he's called out as a troll? You have zero credibility unless even if you prove you are not a troll. You've been called out and refused to answer.

I've called out orama on about 15 things in the last week and he refuses to answer anything. Monkey see, monkey do.

Once he has gone through and answered them all in detail, I will actually provide my order number(s).

So get on his case if you want resolution.

[tgerring]

All of my orders have now been changed from PAID to IN PROGRESS.


#   Status      


45XX   In progress

45XX   In progress   

36XX   In progress   

17XX   In progress   

Did all of them change just now, or were some already "in progress"

Not OP but just a few hours ago, my order 29xx was "In Progress" since late last week, whereas 42xx was "Paid"

Both now in "In Progress" status

[KS]

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Edit: unless specified contractually for B2B customers. It doesn't mean companies like BFL aren't abusing the wording...

I stand corrected. I remember seeing the specific terms on the KnC Website but cannot find them anymore. However I did find this

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.


Sam

I'm only here to promote logic and facts so unless I can stumble upon that specific Refund Policy I saw on the website the above is what I'll go on.

They changed the T&Cs, so it's hard to say what was in them at the time (unless s.o. has a copy).

(I wasn't "correcting" you, it was just a general statement, sorry it appeared as such)

[KS]

As an aside, their shipping page (https://www.kncminer.com/pages/shipping) is a nice 404.

And their bank is the (SS) ESSESESS. No wonder it's sinking... (movie ref )

[arlekyn13]

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

[donch]

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

Was this by individual email? An alternative might be to ask for November pricing and be placed at the start of the November queue. Would be interested in that as an option myself.

Bitcoinorama, it is quite important that an official statement is issued on this. Don't want another BFL vs Paypal fiasco, with some getting different options from others.

[arlekyn13]

"Was this by individual email?"

Yes, from KNC support.