Hi guys,
I am new to this forum, I came here after googling Payonix.
On the 15th of November I purchased a 1TH ASIC miner from Payonix via credit card. I was asked to wire transfer the funds which I declined and apparently paypal processing would take to long so I used my NAB Visa through their payment gateway.
I received an email on the 18th of November.
Hi Steve,
Due to an issue with our chips, we have issued a full refund to your card. Attached is the receipt.
Once the manufacturer fixes the issue, we will contact you again.
We apologise and wish you all the best.
Attached was a picture
https://drive.google.com/file/d/0B7hGnTq2qYbcVTJJaEFIUjlYMnlJcUhqTjdObFBRY0NWd2FZ/edit?usp=sharing of the payment gateway with the word "refunded".
On the 18th of November, my business partner Paul emailed them to ask why it was cancelled and told them we were looking at getting another 1TH machine on top of the one that was cancelled.
On the 19th I received this email forwarded from Paul;
> Hi Paul,
>
> Confirming from our conversation, our units were returned due to faulty
> soldering. Our manufacturer has fixed this and we will get them back
> next week. This issue wont happen again.
>
> Here are the bank details. We only have 2 available due to cancellations
> and we have people hounding us for them.
>
> Westpac Bank
> Acc Name: Payonix Technologies Pty Ltd
> BSB: 034-279
> Acc: 419823
>
> Reference: Order #271
>
> Once paid, please provide receipt so we can lock in your order position.
> We will issue you with a receipt and will ask for delivery instructions.
>
> If you have any questions, please do not hesitate to ask.
>
> ---
> Best,
>
> Andrew
> Co-founder
> Payonix Technologies Pty Ltd
> 55 Cavill Avenue, Surfers Paradise, Qld, Australia 4217
> +61 (7) 5641-2441
> Skype: payonix
>
sales@payonix.com>
> On 2013-11-19 07:16, Paul ** wrote:
> > Hi Andrew,
> >
> > I would be definitely interested in both and will get back to you
> > sometime today.
> >
> > Kind regards
> >
> > Paul
> > Mobile:
> >
> >> Subject: Re: Enquiry Paul **
> >> From:
sales@payonix.com> >> Date: Tue, 19 Nov 2013 08:54:55 +1000
> >> To: paul
> >>
> >> Hi Paul,
> >>
> >> We can give you 2 1TH/s miners. We would need payment ASAP and only
> > through bank wire (credit card takes far too long to settle).
> >>
> >> Please advise via email our phones are acting up.
> >>
> >> Best,
> >>
> >> Andrew
> >> Co-founder
> >> Payonix Texhnologies Pty Ltd
> >> +61 (7) 5641-2441
> >> Skype: payonix
On the evening of 19th November, I logged into my netbank and noticed that the credit card payment cleared (which meant he had received the money which was meant to be refunded) I started to get a weird feeling about this, so I decided to Google Payonix and found this thread.
After reading the information in this thread, I became apprehensive and lost trust in the company. I called NAB and put a dispute on the transaction.
On the 20th I received a cheeky email from payonix with an invoice to pay, here is that conversation:
Hi Steven,
We are well aware of that forum and of the person who is parading around as me. We have spoken to the owners of bitcointalk who will delete the thread upon delivery of our first units.
We have been hacked 4 times, linkedin accounts taken over, and had 22.8 bitcoins stolen - it has been a nightmare. It is to be expected within this market though as it is still very dark underground orientated.
Your refund was processed when I said it was. Attached is the proof. According to stripe is takes 5-7 days to recredit to a client, which is standard when it comes to credit card payments. Please look at the dates on the refund receipt.
We understand your position based on these idiots trying to ruin us. We will still be releasing our units and will be making deliveries as planned.
If you have any additional questions, I am here to answer them for you. If not, I wish you all the best.
---
Best,
Andrew
Co-founder
Payonix Technologies Pty Ltd
55 Cavill Avenue, Surfers Paradise, Qld, Australia 4217
+61 (7) 5641-2441
Skype: payonix
sales@payonix.comOn 2013-11-21 13:21, Steven ***wrote:
Andrew,
I have not seen the refund advised by email on Monday, however I can
see the transaction has cleared and you have received the money. Since
we last emailed, I have found posts on bitcointalk.com which have led
me to believe this was a fraudulent transaction, and such, am pleased
to have received the email advising of the refund as I would have
requested one otherwise.
It is complete speculation at this point that you are conducting
fraudulent activities, but to prevent any damages that I might incur,
I have taken the steps to contact my bank and dispute the transaction
and have VISA investigate the transaction. However, I am willing to
lift this dispute if the money is returned and I receive a full refund
in the next 24 hours.
Regards,
Steven **
-----Original Message-----
From: Payonix Sales Department [mailto:sales@payonix.com]
Sent: Wednesday, 20 November 2013 7:20 PM
To: Steven **
Subject: RE: Invoice from Payonix Technologies Pty Ltd
Hi Steven,
The refund should hit you card at any moment.
Please keep checking your card and resubmit payment for your order.
Thanks Steve.
---
Best,
Andrew
Co-founder
Payonix Technologies Pty Ltd
55 Cavill Avenue, Surfers Paradise, Qld, Australia 4217
+61 (7) 5641-2441
Skype: payonix
sales@payonix.comOn 2013-11-20 18:09, Steven **wrote:
Hi Mate,
I have not received my refund from the first invoice. Can you process
that before issuing a new invoice.
Thanks,
Steven
FROM: Payonix Technologies Pty Ltd [mailto:sales@waveapps.com] ON
BEHALF OF Payonix Technologies Pty Ltd
SENT: Wednesday, 20 November 2013 6:40 PM
TO: ***
SUBJECT: Invoice from Payonix Technologies Pty Ltd
INVOICE #276
issued on Nov. 15, 2013
from Payonix Technologies Pty Ltd
Hi Steve,
Apologies for the mixup. We are reissuing your invoice the the unit
for delivery by December 9th.
Thanks,
Andrew
Due date
2013-11-15
Amount due
$7,499.00
Thanks for your business. If this invoice was sent in error, please
contact
SALES@PAYONIX.COMI still haven't received my refund and have reported him to ASIC and Scamwatch.
I wish I lived in QLD, so I could confront these guys.
Thanks to everyone in this thread for their help.