Hi all,
We had a number of large winners over the weekend which depleted our hot wallets. We've refilled them and have started processing the backlog of withdrawals.
Nobody should have been waiting for their withdrawal for more than a few hours. Thanks for your patience!
Regards,
Cloudbet
I am still waiting for my 1st withdrawal (over 5 BTC), I asked it more than 12 hours.
My 2nd withdrawal went through (under 2BTC), it took 5.5 hours.
How could it be that my 2nd withdrawal is completed but my 1st withdrawal is still pending? I think you should process the backlog form the start.
Your last post was 4 hours ago.
So what means "a few hours" ?