What you think about support in crypto casinos?

[Roboabhishek]

Crypto casinos have been around for a while, whilst some have learnt to adapt to the customers needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.

[JL421]

I personally think lots of crypto casinos / dice etc. sites are managed by one or at most a few people who handle support along with other duties. Main reason why I think people might feel like support on some sites is bad.

Ok that's thete but it actually makes sense also dice site is something that everything the player only has to do he has to deposit the funds , set his chance , amount he wants to wager so having live support is pointless that to a dedicated support team

[BlockEye]

Crypto casinos have been around for a while, whilst some have learnt to adapt to the customers needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.

For supports know that once they missed even a single day to answer that query ,accusation of scam may be thrown to them so as much as they can they will answer it, support team attracts player to play all over again on the casino knowing it will be safe to do transactions on them.

[streazight]

The support is shit for most casinos i haven't had any experience but from what i have seen they are just giving a same message whenever it's related to payment no matter what you need to open a scam accusation against them in order to resolve the issue so support is completely useless according to me

You totally contradicts yourself. How can you say that online casino support is shit if you haven't had any experience with any one of them? And as far as what you have read, you must be referring to withdrawals, of course casinos need to verify everything before paying the customers specially if it involves big amount.

Fortunejack is one of the best their live support will get back to you if you have any issues regarding your deposit or withdrawal. Of course I got the reply saying that they can't process the transaction and I have to wait. But eventually I got my funds exactly the day given to me by their support.

Lol you joking right fortunejack has the best support all my comments were leading to fj itself see how many cases have been opened your support is show shit it made a user wait for 4 months to get his funds what sort of verification takes 4 months live chat is useless I'm sure

Yeah you are right I will also never support cypto casinos because I my eyes gambling is bad thing as all the people think it is, so if it is in paper money, crypto or anything else is not supported. All your bitcoin or any other Altcoin will be taken away by casino and you will never understand their tricks. It is better to avoid gambling if it is online or regular.

This idea of crypto casinos didn’t please my ears either. I believe that bitcoin and altcoins have many other better purposes to serve. These can change the economic life of its investor dramatically. Risking such precious assets on risky game of gambling is an act of stupidity and the worst wastage of opportunity possible. At most, few bucks should soothe gambler’s urge.

[BTCappu]

The support is shit for most casinos i haven't had any experience but from what i have seen they are just giving a same message whenever it's related to payment no matter what you need to open a scam accusation against them in order to resolve the issue so support is completely useless according to me

You totally contradicts yourself. How can you say that online casino support is shit if you haven't had any experience with any one of them? And as far as what you have read, you must be referring to withdrawals, of course casinos need to verify everything before paying the customers specially if it involves big amount.

Fortunejack is one of the best their live support will get back to you if you have any issues regarding your deposit or withdrawal. Of course I got the reply saying that they can't process the transaction and I have to wait. But eventually I got my funds exactly the day given to me by their support.

Lol you joking right fortunejack has the best support all my comments were leading to fj itself see how many cases have been opened your support is show shit it made a user wait for 4 months to get his funds what sort of verification takes 4 months live chat is useless I'm sure

Yeah you are right I will also never support cypto casinos because I my eyes gambling is bad thing as all the people think it is, so if it is in paper money, crypto or anything else is not supported. All your bitcoin or any other Altcoin will be taken away by casino and you will never understand their tricks. It is better to avoid gambling if it is online or regular.

You know this can become the most stupid thing on this planet earth if someone is in the support of gambling, and not only the gambling but crypto gambling. In my opinion that person needs to be condescended and he must be treated with care. Reason is, crypto are amazing and we need not to involve that amazing this in this most ruined and wrecked gambling. We must consider this.

[ethereumhunter]

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

I think you mean is about support system on the casino and I don't have any problem with every support system in the casino/gambling sites because I don't have any bad experience while I played the games. for me, as long as the support system can give the best answer and they tried to solve their customer problem, then I think they are the best because they can make their customer satisfaction with their service.

[bhadz]

I have experienced in fortunejack when I was asking for something and all I can say they have a very good and responsive support.

I think you mean is about support system on the casino

Yes that is what he means with the topic he posted. Just like you, I don't have much problem or issues with it and I just ask them if there is something that I need an assistance with. Overall the ratings of well known casino's here were fair and good.

[BTCappu]

Crypto casino open a new opportunity for people to earn money in different way.
Not for the gambler but also the employee so IMO it's great and I'm support them.

If you ask about my government , they are against with it since they are already against the gambling activity !

This sentence just applies on the person or a group of persons who are building this casino. They may be just 10 or 20 or little more but not much as compared to the other population who come to play. So if talking in a major sense, people will be losing their money when they go to gamble in casino. So we shouldn’t be opening such kind of game that can be disaster to humans.

[Granxis]

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

In general, online casinos are a great convenience, not only with crypto money, but overall it is a good thing that all the casinos are suitable for technology. Freedom will increase with this situation.

[semobo]

Most of the crypro based casinos have good support and lot of communication options too other than through website.That is why the crypto based casinos are getting more popular and it saves us some time too from our busy schedule.
But webhave to be careful while deposting large amount of funds in it because most of the site having issues while withdrawing huge amounts.

[TheUltraElite]

This sentence just applies on the person or a group of persons who are building this casino. They may be just 10 or 20 or little more but not much as compared to the other population who come to play.

True but does that really matter to them? After all a crypto casino would be anonymous and if executed nicely it is a very shady method to operate in case gambling is illegal in that country. Then again everyone has their method of getting rich.

So if talking in a major sense, people will be losing their money when they go to gamble in casino. So we shouldn’t be opening such kind of game that can be disaster to humans.

A new idea is a boon for the creators but a bane for the consumers. The one who is gambling is to blame. The owners never forced the person to gamble rather its always the player who is to blame. It is disastrous to fall for your greed but thats human nature.

[panjul07]

Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers.

To be honest, live chat does not really helpful for some serious cases. Most of the time the chat agent will only say something like "please wait we'll forward it to...." or even worst the chat agent has so low knowledge about what crypto transactions like what I have experienced with BTCspin.
Crypto casinos should make sure that they are hiring the best person to handle the live chat/support, otherwise it is just a useless feature.

[zhekinsp]

Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers.

To be honest, live chat does not really helpful for some serious cases. Most of the time the chat agent will only say something like "please wait we'll forward it to...." or even worst the chat agent has so low knowledge about what crypto transactions like what I have experienced with BTCspin.
Crypto casinos should make sure that they are hiring the best person to handle the live chat/support, otherwise it is just a useless feature.

Yes as you said they need to have knowledgeable person to assist the live chat option or it just worthless but having live chat option is faster way to contact the support team.But still many casinos take a while to resolve any cases because most of the sites have very few people to control all the sites so they need to have each person for separate sections to make faster these kind of services.

[Hazaki]

Unfortunately the support in cryptocurrencies related websites isn't as advanced as in fiat ones .
For example , i needed to change my email address in one crypto betting platform that i won't tell it's name , and i had to struggle for like 2 weeks in order to make that done with the support since it wasn't an automated process like in the majority of websites . And i had to do the same in another fiat gambling website that also didn't support that feature , yet it was done in less than 10 minutes with the help of their 24/7 online support  , all i had to do is send a message to them with the old email , the new email and a signature message from my bitcoin address and it was done . A lot of crypto gambling platforms needs a lot of improvement and should try to enhance the user experience like YOLODICE did recently .

[tabas]

-snip-

Is that a real example or it happened?

To be honest, live chat does not really helpful for some serious cases.

I had to agree with you it's like you are calling to a customer service and you'll just hear out their spiel but if its about chatting them, it's fun but sometimes they aren't effective.

[GoodLuck2]

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

In general, online casinos are a great convenience, not only with crypto money, but overall it is a good thing that all the casinos are suitable for technology. Freedom will increase with this situation.

Yes that is freedom but this freedom can take you straight to the destruction. So if you want to become destructed in your life, go ahead and move towards loss. While if the answer is no, then keep your mind controlled and don’t go in there. This would be eating you up your life and your finances and your relationships. So the choice is yours, either to go for casino or a healthy and wealthy life.

[qwertyup23]

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

I have mixed emotions about this one. As much as I despise gambling, there are still various campaigns that support and influence individuals into gambling. I mean, do not get me wrong. Most of these cryptogambling sites aim is for income. But I see it as a hindrance towards self-development and reflection if we want to address addiction. This only gives them the option to gamble in their dwellinf, which is relatively convenient and easy compared when going to casinos.

[ubitcoin]

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

I think you mean is about support system on the casino and I don't have any problem with every support system in the casino/gambling sites because I don't have any bad experience while I played the games. for me, as long as the support system can give the best answer and they tried to solve their customer problem, then I think they are the best because they can make their customer satisfaction with their service.

Yeah you are right. Crypto casinos are good for the satisfaction of their customers. I have never experienced such casinos but I think that if casinos start their services in cryptocurrency, it will support bitcoin and the gamblers will use their bitcoin in gamblings. The real thing of bitcoin is to use them for payments and not for holdings to make money.

[Cosbycoin]

I have experienced in fortunejack when I was asking for something and all I can say they have a very good and responsive support.

I think you mean is about support system on the casino

Yes that is what he means with the topic he posted. Just like you, I don't have much problem or issues with it and I just ask them if there is something that I need an assistance with. Overall the ratings of well known casino's here were fair and good.

Crypto casinos are good for regular gamblers. There will no fear of looting and snatching of money and the gamblers will be mentally relaxed if they bet in cryptocurrency. No cash in hand, just bet and give or receive in your wallet the winning amount. I support crypto casinos because I think it is safer and more secure than regular casinos.

[boy130]

I find that a lot of crypto casinos actually offer a live chat function, which is not as common as you might think in traditional casinos. That being said, due to the volume of users and the amount of different games on offer, the email support is typically slow, and telephone support is almost unheard of. There's still a lot of catching up to do in the backend, but it's not too bad as it stands.