What you think about support in crypto casinos?

[SirLancelot]

I find that a lot of crypto casinos actually offer a live chat function, which is not as common as you might think in traditional casinos. That being said, due to the volume of users and the amount of different games on offer, the email support is typically slow, and telephone support is almost unheard of. There's still a lot of catching up to do in the backend, but it's not too bad as it stands.

Well by reading this kind of messages and comments, really I feel sad. I feel sad because I don’t want to see people becoming destructed by their own friends and relatives and their own hands. Why you people don’t understand this kind of gambling isn’t suitable of you. Not for your families and not for your financial life. You would be dump in just few weeks of gambling.

[LastJedi]

This isn’t good. You need to understand that what all they are doing for you in name of kind support, they are just eating your investment that you had in there. They are getting profits and profits and profits from your winning, losses again and again. They attract you with much amazing posters and offers and then keep on getting profit ratios from your money that you play in there.

Why isn't it so good? I understand on what the kind of support they have.

The problems that I experienced weren't too vital and I can take it so I'm good for not contacting and I can wait until they resolve it automatically.

Support from crypto casinos are a hellva lot better than support from exchanges.
I am not sure why. But maybe because they have constant action on them or what.
But my conversations with both of these lines of support are just like day and night.

I think the exchanges are more reluctant to help their customers because they have your money/funds in their possession and crypto casinos know what you have can be gone into their system at any moments notice.

Also people who are using exchanges are more careful with their money/funds then gamblers.

[Roboabhishek]

Crypto casinos have been around for a while, whilst some have learned to adapt to the customer's needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.

[bratko99]

I have used tons of crypto casinos and almost nobody replies fast. You'll have to wait days and days.
Although I am very happy with Sportsbet.io . They have a live chat which is almost all day online.
Love it. Cloudbet has the worst tho

[game-protect]

Do you claim the quality of support depends on whether it is an online crypto or fiat casino?

Based on my experience the quality of support depends on the management and not on the kind of value transfer methods they offer.